Title: Hotel Maria del Carmen Merida - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maria del Carmen Merida Unwind by the pool or explore historic Mérida. Enjoy delicious meals and top-notch service that will make your stay unforgettable. ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/cc920080.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/4f32ced2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/93d42157.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/b55314cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/656ff9cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Mérida Centro, Hotel Maria del Carmen Merida offers a vibrant getaway with an outdoor pool, children's pool, and sun loungers. Relax on the serene terrace or indulge in cooked-to-order breakfast at the on-site restaurant; guests rave about the helpful staff. 7.8 Good ## Popular amenities - - Bar - Pool - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6085&PinnedHotelID=6085&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Junior Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/29d57107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 2 Double Beds 9.2 Wonderful 7 reviews ### Highlights Air conditioning LCD TV Pillowtop bed Premium bedding Bidet Private bathroom Hair dryer Free bottled water - Sleeps 4 - 2 Double Beds ![Basic Room](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/09b597d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 8.8 Excellent 6 reviews ### Highlights Air conditioning LCD TV Pillowtop bed Premium bedding Bidet Private bathroom Hair dryer Free bottled water - Sleeps 2 - 1 King Bed OR 1 Twin Bed ![Family Room, 1 Bedroom](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/93340712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom ### Highlights Air conditioning LCD TV Pillowtop bed Premium bedding Bidet Private bathroom Hair dryer Free bottled water - City view - Sleeps 5 - 2 Double Beds and 1 Double Sofa Bed ### Family Suite -6 guests- - 376 sq ft - Sleeps 6 ![Premium bedding, pillowtop beds, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/49d03399.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 204 sq ft - Sleeps 4 ![Standard Room](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/73036ed4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.2 Very good 30 reviews ### Highlights Air conditioning LCD TV Pillowtop bed Premium bedding Bidet Private bathroom Hair dryer Free bottled water - 312 sq ft - Sleeps 4 - 2 Double Beds ![Premium bedding, pillowtop beds, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/6100/6085/e81a6b4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 2 reviews - 204 sq ft - Sleeps 2 ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108560000/108555300/108555280/0e8ef06e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 10.0 Exceptional 52 reviews CA $354 CA $428 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Merida-Hotels-Adoro.h108555280.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=4166b75e-51ef-4c0d-b96e-9d9b60b36464&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20589/ee56025c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Merida Hotel Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,006 reviews CA $178 CA $215 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Merida-Hotels-Hyatt-Regency-Merida-Hotel.h20589.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=4166b75e-51ef-4c0d-b96e-9d9b60b36464&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17300000/17298500/17298463/c815a4fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Merida Altabrisa Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 847 reviews CA $81 CA $98 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Merida-Hotels-City-Express-Junior-Merida-Altabrisa.h17298463.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=4166b75e-51ef-4c0d-b96e-9d9b60b36464&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40910000/40904800/40904785/e46b28be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Merida Siglo XXI Zona Industrial - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 600 reviews CA $74 CA $92 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=4166b75e-51ef-4c0d-b96e-9d9b60b36464&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Maria-Del-Carmen-Merida.h6085.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Maria-Del-Carmen-Merida.h6085.Hotel-Information) ## About the area Located in Mérida Centro, a neighborhood in Mérida, Hotel Maria del Carmen Merida is in the entertainment district and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Mérida travel guide](https://www.expedia.ca/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96725%2C-89.62918&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LaHhUBUtdNImJyqyJvhoYNYUbQQ=) Calle 63 No. 550 Entre 68 y 70, Centro, Mérida, YUC, 97000 ### What's nearby - Mérida Cathedral - 6 min walk - 0.6 km - Plaza Grande - 6 min walk - 0.6 km - US Visa Applicant Service Center - 7 min walk - 0.6 km - Parque Santa Lucía - 11 min walk - 1.0 km - U.S. Consulate General Mérida - 4 min drive - 3.3 km ### Getting around - Teya-Merida Station - 27 min drive - Mérida International Airport (MID) - 13 min drive ### Restaurants - ‪El Cardenal - ‬1 min walk - ‪Manifesto - ‬5 min walk - ‪Cosmo - ‬4 min walk - ‪El Principal - ‬4 min walk - ‪Placer & delirio - ‬6 min walk ## About this property ### Hotel Maria del Carmen Merida Hotel near Mérida Cathedral You can look forward to a free daily manager's reception, a terrace, and a garden at Hotel Maria del Carmen Merida. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), an elevator, and tour/ticket assistance - 1 meeting room, luggage storage, and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All 94 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. More amenities include: - Bathrooms with showers and bidets - 32-inch LCD TVs with cable channels - Coffee/tea makers and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15470000/15469300/15469227/91b0aa83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Merida Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,002 reviews CA $46 CA $56 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15469227&PinnedHotelID=15469227&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/4000000/3530000/3527900/3527807/f8265209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doralba Inn Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,003 reviews CA $46 CA $55 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3527807&PinnedHotelID=3527807&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96230000/96221600/96221591/db47a976.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MID Project Mérida Centro - 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Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/57b79312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Merida Mérida Centro - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 825 reviews CA $55 CA $67 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=19336122&PinnedHotelID=19336122&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 75 for adults and MXN 75 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting room ### Outdoors - Garden - In a regional park - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 6 floors - Ballroom - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 75 for adults and MXN 75 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Carmen Merida Hotel Maria Carmen Merida Hotel Maria del Carmen Hotel Maria del Carmen Merida Maria del Carmen Maria del Carmen Merida Hotel Maria Carmen Maria Carmen Merida Maria Del Carmen Merida Merida Hotel Maria del Carmen Merida Hotel Hotel Maria del Carmen Merida Mérida Hotel Maria del Carmen Merida Hotel Mérida ## Frequently asked questions ### Does Hotel Maria del Carmen Merida have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hotel Maria del Carmen Merida? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Maria del Carmen Merida on Oct 11, 2025 start from CA $55.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Hotel-Maria-Del-Carmen-Merida.h6085.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Maria del Carmen Merida pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Maria del Carmen Merida? > Self parking is free at this property. ### What time is check-in at Hotel Maria del Carmen Merida? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Maria del Carmen Merida? > Check-out is at noon. ### Where is Hotel Maria del Carmen Merida located? > Located in Mérida Centro, this hotel is within a 10-minute walk of Santiago Park and Mérida Cathedral. Paseo de Montejo is 1.1 mi (1.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Maria del Carmen Merida Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 308 8 - Good 378 6 - Okay 205 4 - Poor 60 2 - Terrible 48 ### 10/10 Excellent #### Guadalupe del jesus May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Guadalupe del jesus Stayed 1 night in Feb 2025 ### 8/10 Good #### CESAR Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities I enjoyed the pool area. Breakfast was good, a lot of options. ##### CESAR Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Maureen Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Music till 10;00+pm was our only complaint. ##### Maureen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bill Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice place great food ##### Bill Stayed 2 nights in Jan 2025 ### 8/10 Good #### hector Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to shopping areas ##### hector Stayed 7 nights in Apr 2025 ### 4/10 Poor #### Katrina Jul 21, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We enjoyed the location of the property. The staff and service was excellent. We have kids and the room that was assigned to us was beside the elevator. The kids could not sleep because they were bothered by the noise of the elevator. We would recommend booking a Junior Suite and not a standard room. ##### Katrina Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Cristina Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Service I like this Hotel. The location in great, and the service. ##### Cristina Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Erika Mar 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is the second time I stayed there and would stay there again ##### Erika Stayed 11 nights in Feb 2025 ### 8/10 Good #### Daniel Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort like in the centre of Merida ##### Daniel Stayed 3 nights in Mar 2025 ### 8/10 Good #### Manuel Dec 20, 2024 Liked: Cleanliness, staff & service, amenities A very comfortable and convenient place to stay in Merida, highly recommended. ##### Manuel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### rosa Nov 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff very friendly. ##### rosa Stayed 7 nights in Oct 2024 ### 8/10 Good #### Walter Oct 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to main square. Big room, price is right. ##### Walter Stayed 1 night in Oct 2024 ### 4/10 Poor #### Angelica Feb 27, 2025 Disliked: Cleanliness, property conditions & facilities Regular ##### Angelica Stayed 1 night in Feb 2025 ### 8/10 Good #### alan Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### alan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Hadzel Dec 20, 2024 Liked: Cleanliness, staff & service . ##### Hadzel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Anatjeli Jul 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Service excelent ##### Anatjeli Stayed 1 night in Jul 2023 ### 8/10 Good #### Ricardo Jul 15, 2023 Liked: Property conditions & facilities Itos ok ##### Ricardo Stayed 1 night in Jun 2023 ### 2/10 Terrible #### VICTOR Oct 25, 2024 Disliked: Cleanliness, property conditions & facilities when we got there on Friday 16th. We were welcomed and placed in ground floor rooms in front of the pool. BOTH ROOMS WERE MOLDY AND SMELLED TERRIBLE .Rooms were not clean -toilets old and dirty. we were told that the pool will be closed by 10;00pm BUT people at the pool and bar were singing , screaming and yelling almost till 11;00pm.-so loud we could not rest or sleep.THEY WERE NOISE ALMOST ALL NIGHT . I will never go back to this hotel nor recommend it. ##### VICTOR Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Juan Jan 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible experience at this property, they changed our rooms 3 . The first room had a steep to go to the bathroom of approximately 10 inches and another one to enter the room, and had mobility issues. This room had mold in the walls, shower head was cover in a white substance not at all appealing to take a shower. The second room, the shower head didn’t work, and water came all over the bathroom that flooded the room. After the issue I had to clean the shower head to take a descent shower, a/c didn’t worked at all. On the fourth day the shower glass door hinges started to fall apart. Finally they changed us to a much better room but the bed sheets were dirty.we do NOT recommend this hotel . Some of the restaurant staff were nice, but others great you with an attitude and the look mad at you. Some days some of the staff after a mediocre service and food demanded tips. ##### Juan Stayed 10 nights in Dec 2024 ### 6/10 Okay #### Jovita Feb 19, 2024 Disliked: Staff & service, amenities Im upset with this property at this moment, First of all the restaurant staff are non sociable no acknowledgement of any kind. Also, if you are planning on checking out a day or two earlier be aware there is no refund of any kind even though you are giving a 24hrs. Notice. We reserved 5 rooms for 4 nights we checked in One day earlier and paid for our day early direct to our hotel im not quite sure who is not wanting to give back a refund Expedia or Maria del Carmen Hotel. Maria del Carmen says Expedia and Expedia says Maria del Carmen. This is very frustrating. ##### Jovita Stayed 4 nights in Feb 2024 ### 2/10 Terrible #### Jose Francisco Oct 3, 2025 Disliked: Cleanliness, staff & service Ignoraron el pago realizado con anticipación y volvieron cobrarlo en recepción del hotel se limitaron a solo decir que debo revisarlo en Expedia y en expedia me mandan con el hotel en fin nada recomendable ni uno ni otro ##### Jose Francisco Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Margarito Oct 2, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Son instalaciones con muchos ruidos extraños toda la noche las instalaciones muy antiguas, pero descuidadas ##### Margarito Stayed 1 night in Sep 2025 ### 8/10 Good #### Roberto Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy tranquilo ##### Roberto Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Martha patricia Sep 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me dieron una hab muy cerca del elevador que hace un ruido terrible, le pedidos a recepción que nos movieran y nos dijeron que teníamos que pagar extra, asi que tuvimos que pasar toda la estancia escuchando el ruido terrible del elevador, lo peor es que mi hijo tiene una discapacidad que se le dificulta subir escaleras, no se imaginan la angustia cada vez que teníamos que tomar el elevador. Pésimo servicio al cliente. Es la secunda vez que veníamos y la vdd nos decepciono. ##### Martha patricia Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### alma geovana Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy confortable, me encantó la cama y sobre todo que había agua caliente. Un lugar cien porciento recomendable. 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