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Hotel Kavia Premium

3.0 star property
Warmth permeates every corner of this Mérida Centro hotel, from morning meals to evening strolls through the historic neighborhood's captivating sites

Choose dates to view prices

Hotel Kavia Premium in Mérida Centro offers a welcoming atmosphere near the Cathedral. Enjoy the outdoor pool with sun loungers, in-room WiFi, a cooked-to-order breakfast, and a short walk to the Yucatan International Convention Center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does Hotel Kavia Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hotel Kavia Premium?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Kavia Premium on Jun 19, 2026 start from CA $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kavia Premium pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Kavia Premium?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Premium?

Check-out is at noon.

Where is Hotel Kavia Premium located?

Located in Mérida Centro, this hotel is steps from Paseo de Montejo, Remate de Paseo Montejo, and Santa Ana Park. Anthropology and History Museum and Museo Regional de Antropología are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.0

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 178 out of 361 reviews
Rating 8 - Good. 91 out of 361 reviews
Rating 6 - Okay. 51 out of 361 reviews
Rating 4 - Poor. 17 out of 361 reviews
Rating 2 - Terrible. 24 out of 361 reviews

Reviews

Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great locations Great staff
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff are good. The room (310) has no windows to the outside, the shower floor is too slippery, hot water takes way too long and it is not really hot, lighting in the bathroom is not nearly enough to shave o apply make up (my wife finished her makeup in the elevator mirror).
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , convenient location and excellent staff at the front desk.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely recommend
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was great 👍
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, roof top view, area, food
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best safe place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly. No bad smells. No humidity smell. But we did see 2 roaches.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Excellent location, services and personnel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
Stayed 7 nights in Jan 2024
Verified

2/10 Terrible

Carlos de Jesus

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 8 nights in Dec 2023
Verified

8/10 Good

Kevin

Liked: Amenities, property conditions & facilities
Staff were friendly and helpful. First night room we booked didn't have any windows to the outside. Felt claustrophobic. Person on the desk daid they could move us on the 2nd night, which we did. Much better room. Cleaning staff really only made the bed and left us new towels, didn't wipe down any countertops or floors. Elevator didn't work on tge second or third day. Rooftop swimming pool and area were very nice. Location is excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk and drive around closer to downtown
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in May 2025
Verified

6/10 Okay

Fernan

Liked: Cleanliness, staff & service
Disliked: Amenities
There were minor issues. There was no "Do not disturb" placard to place on the door. The water in the shower was barely warm.There is not a single snack or drinks machine or svending machine.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Bathroom smelled like poo Horrible front desk service Things falling apart in the room
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Gloria

Need fix AC/ the roo Need mirrors The front door needs lubricant
Stayed 1 night in May 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Ignacio

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Jackeline

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Alfonso Israel Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024