Title: Gran Hotel Panamericana Merida - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel Panamericana Merida Hotel with free breakfast, 7-minute walk to Mérida Cathedral ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/b6297606.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/4a74b4bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/2071ae2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/f941b916.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/6c34dd25.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Mérida Cathedral, Gran Hotel Panamericana Merida provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and a bar. VIP Access 8.6 Excellent ## Popular amenities - Spa - Bar - Pool - Breakfast included - Housekeeping - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/df47ce64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, City View 9.2 Wonderful 9 reviews ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Hair dryer Minibar Local meal delivery service - 258 sq ft - City view - Sleeps 2 - 1 King Bed ![Superior Double Room, City View](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/b4e6fb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Premium bedding Separate bedroom Private bathroom Hair dryer Minibar Local meal delivery service - 258 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/78980c9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, City View ### Highlights Air conditioning Smart TV Separate bedroom Premium bedding Private bathroom Hair dryer Minibar Local meal delivery service - 258 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/19400/19340/0f9659c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,001 reviews CA $99 CA $120 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Merida-Hotels-Hampton-Inn-By-Hilton-Merida.h11628374.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=6c69c824-a4aa-4422-a2fd-b03afefe0f45&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Gran-Hotel-Panamericana-Merida.h115654079.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Gran-Hotel-Panamericana-Merida.h115654079.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96811%2C-89.61791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=o__XvzwbdsXekDlDnC954_l6HSY=) 59 por 52 y 54 Col. Centro, 455, Mérida, YUC, 97000 #### What's nearby - La Mejorada Park - 3 min walk - 0.3 km - Mérida Cathedral - 6 min walk - 0.6 km - Plaza Grande - 8 min walk - 0.7 km - Parque Santa Lucía - 8 min walk - 0.7 km - Paseo de Montejo - 13 min walk - 1.1 km #### Getting around - Teya-Merida Station - 22 min drive - Mérida International Airport (MID) - 21 min drive #### Restaurants - ‪Bar Flamel - ‬4 min walk - ‪Bar latino - ‬1 min walk - ‪El Lagarto De Oro - ‬5 min walk - ‪Salón Gallos - ‬3 min walk - ‪Los Almendros - ‬3 min walk ## About this property ### Gran Hotel Panamericana Merida Upscale hotel near Paseo de Montejo Near Mérida Cathedral, Gran Hotel Panamericana Merida provides free cooked-to-order breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. In addition to a garden and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self parking - Coffee/tea in the lobby, a 24-hour front desk, and luggage storage - Outdoor furniture, local meal delivery service, and an elevator Room features All 110 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Other amenities include: - Bathrooms with showers and hair dryers - 56-inch Smart TVs with cable channels - Daily housekeeping, electrical adapters/chargers, and desks ## Similar properties ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/10000000/9730000/9729000/9728927/0a553d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Mérida El Castellano Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,008 reviews CA $79 CA $97 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9728927&PinnedHotelID=9728927&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews CA $125 CA $151 total includes taxes & fees Nov 25 - 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Free WiFi 8.8 Excellent 1,000 reviews CA $189 CA $228 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=20589&PinnedHotelID=20589&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,389 reviews CA $70 CA $84 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=7999554&PinnedHotelID=7999554&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5d06c96a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Maya Mérida Centro - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,000 reviews CA $64 CA $77 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76170000/76165900/76165851/c8e0327f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza by Kavia Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 797 reviews CA $71 CA $86 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=76165851&PinnedHotelID=76165851&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free 24-hour offsite parking - Free uncovered self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (50 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (48 inches high) - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 56-inch smart TV with cable channels ### Food and drink - Meal delivery service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Spa fee: MXN 500 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Gran Panamericana Merida Gran Hotel Panamericana Merida Hotel Gran Hotel Panamericana Merida Mérida Gran Hotel Panamericana Merida Hotel Mérida ## Frequently asked questions ### Does Gran Hotel Panamericana Merida have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Gran Hotel Panamericana Merida? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Panamericana Merida on Dec 1, 2025 start from CA $117.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Merida-Hotels-Gran-Hotel-Panamericana-Merida.h115654079.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gran Hotel Panamericana Merida pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Gran Hotel Panamericana Merida? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Gran Hotel Panamericana Merida? > Check-out is at noon. ### Where is Gran Hotel Panamericana Merida located? > Located in Mérida Centro, this hotel is within a 10-minute walk of Merida Tourism Office and Mérida Cathedral. Paseo de Montejo is 0.7 mi (1.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gran Hotel Panamericana Merida Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 23 6 - Okay 3 4 - Poor 1 2 - Terrible 5 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Jazmin Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Rooms, Friendly Staff, Great location to walk around ##### Jazmin Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Fabiola Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service, the room was so clean. ##### Fabiola Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lisa Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was delicious and coffee was fresh and hot ![Sunset at Celestun Beach Hotel](https://a.travel-assets.com/ugc/hotel-reviews/4a56ebfd-5937-49de-a925-c6ea670a1932-1759702549201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Raul Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel staff was very friendly, our room included breakfast which was buffet. The hotel was very clean and quiet. Air conditioner worked better than expected. My wife and I enjoyed our stay at the Panamericana, We recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/8cabc740-d456-43fd-a77d-15f87b83a7db-1762628471037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/729c1b03-a7cd-4f0a-98b0-fba327589d0e-1762628469752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Paul Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was nice ##### Paul Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Lisa Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very old hotel which was somewhat modernized. It is gorgeous! While the amenities are nice it has still retained the antique charm. ##### Lisa Stayed 1 night in Sep 2025 ### 8/10 Good #### claudia Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Burna ![](https://a.travel-assets.com/ugc/hotel-reviews/b761ac17-127e-4655-a2d1-6ce1602285c7-1760127138935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2a5cf72-d8f6-4bb5-9c20-4b30ca31da46-1760127139401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d1262c2a-e95e-4d9f-a594-578aa5e40446-1760127139230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/123673c5-14e1-4cae-9c22-4a23cbbb3fdb-1760127142487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### claudia Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Angelica Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Sun never hits the pool. My hair dryer didn’t work. ##### Angelica Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Estefania Nov 13, 2025 Disliked: Staff & service, amenities HORRIBLE EXPERIENCE. Poor attention to detail, no communication from management about the multiple issues we had. No initiative to make things right. Do not waste your money staying at this hotel. ##### Estefania Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Isidro Olvera Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Isidro Olvera Stayed 3 nights in Sep 2025 ### 8/10 Good #### Thelma Aida Zarango Nov 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel es muy bonito y parece muy bien cuidado, Olía a nuevo. A pesar de ser un hotel antiguo. Llegamos con adulto mayor en silla de ruedas y, aunque tiene rampa en la entrada, está muy inclinada. Bajar al restaurante en silla de ruedas no es posible. A pesar de no estar directamente en el Zócalo, no tuvimos problema de llegar a pie al zócalo. Todo muy limpio, excepto que el bote de basura del baño no había sido vaciado. Pero lo considero un pequeño detalle que al avisar, se corrigió inmediatamente. Recomiendo que pongan vasos en la habitación. En general la pasamos bien! ##### Thelma Aida Zarango Stayed 1 night in Nov 2025 ### 8/10 Good #### Stephanie Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hébergement en rénovation mais somme toute très bien. Le personnel était vraiment gentil et serviable. Stationnement gratuit et simple. ##### Stephanie Stayed 2 nights in Oct 2025 ### 8/10 Good #### JOSE M RAMOS Nov 9, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Habitación aceptable pero el hotel no tiene restaurante ##### JOSE M RAMOS Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jenifer Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena atención ##### Jenifer Stayed 3 nights in Oct 2025 ### 8/10 Good #### Sophie Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chambre confortable et propre, piscine agréable. Ne pas compter sur le petit déjeuner ##### Sophie Stayed 4 nights in Oct 2025 ### 8/10 Good #### Pedro Alcocer Nov 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No quiero ##### Pedro Alcocer Stayed 1 night in Oct 2025 ### 8/10 Good #### Ricardo Oct 30, 2025 Liked: Cleanliness, amenities Batallé con el control de la tele no servía. No tienen restaurante. No tienen bar. No pasaron un día a hacer la limpieza. ##### Ricardo Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### HECTOR MARTIN Oct 29, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Reservamos 6 noches. Llegamos y la habitación tenía el baño sucio con bello púbico, no había servicios para poder tomar algo , tienes que ir al Oxxo , pedimos en ese momento la cancelación y a propósito tardaron en responder para quedarse con el dinero de 3 noches , de una habitación que era imposible de quedarse ahí , no obstante cuando solicite apoyo al hotel y hablar con un superior , nadie la respuesta y nos bloquearon, se quedaron con dinero que no corresponde. Pésimo y faltó de ética , muy lejos de lo que se dice de este hotel , tuvimos que irnos de ahí por que a parte la zona es súper sola. No dan la cara y no dan respuesta ni servicio al cliente ni se arriesguen hay muchos hoteles que por los mismos precios te dan mejores condiciones ##### HECTOR MARTIN Stayed 5 nights in Oct 2025 ### 8/10 Good #### Silvia Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Está bien y son amables, pero al parecer lo abrieron hace poco y con poco personal, entonces todo es muy muy tardado, da la sensación que entre 5 están atendiendo todo el hotel desde recepción, restaurante, cocina. ##### Silvia Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Enrique Oct 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Le falta variedad al desayuno, la habitación bonita limpia ##### Enrique Stayed 1 night in Oct 2025 ### 2/10 Terrible #### HECTOR MARTIN Oct 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Reservamos 6 noches. Llegamos y la habitación tenía el baño sucio con bello púbico, no había servicios para poder tomar algo , tienes que ir al Oxxo , pedimos en ese momento la cancelación y a propósito tardaron en responder para quedarse con el dinero de 3 noches , de una habitación que era imposible de quedarse ahí , no obstante cuando solicite apoyo al hotel y hablar con un superior , nadie la respuesta y nos bloquearon, se quedaron con dinero que no corresponde. Pésimo y faltó de ética , muy lejos de lo que se dice de este hotel , tuvimos que irnos de ahí por que a parte la zona es súper sola. No dan la cara y no dan respuesta ni servicio al cliente ni se arriesguen hay muchos hoteles que por los mismos precios te dan mejores condiciones ##### HECTOR MARTIN Stayed 1 night in Oct 2025 ### 8/10 Good #### Rod Oct 16, 2025 Liked: Cleanliness, staff & service, amenities El hotel en sí, muy bonito, no solo con historia y tradición, sino limpio y excelente servicio de camareras, meseros y recepcionista (excepto Cruz). Los elevadores lentos, o no funcionan; el desayuno pobre, pero el personal dispuesto a complacer en la medida de sus posibilidades. ##### Rod Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jessica Oct 15, 2025 Liked: Cleanliness, amenities Muy bonito y limpio ##### Jessica Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alexis Fabian Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exclente servicio! Muy limpio, personal altamente amable y un ambiente tranquilo durante toda nuestra estadia de 7 dias! ##### Alexis Fabian Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Gabriel Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes instalaciones y atención. Habitaciones muy cómodos. Cercano al zócalo y restaurantes ##### Gabriel Stayed 2 nights in Oct 2025