ibis Melbourne Central

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of ibis Melbourne Central

UNESCO Sustainable Travel Pledge

ibis Melbourne Central

3.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
399 Little Lonsdale Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationMelbourne Central3 min walk
  • Popular LocationQueen Victoria Market10 min walk
  • Popular LocationPrincess Theatre16 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

About this area

Melbourne

Ibis Melbourne Central is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Melbourne Central and Emporium Melbourne are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Guests love the hotel's convenience to public transportation: Melbourne Central Station is 5 minutes by foot and Flagstaff Station is 6 minutes.

What's nearby

  • Melbourne Central - 3 min walk
  • Emporium Melbourne - 6 min walk
  • State Library of Victoria - 6 min walk
  • Queen Victoria Market - 10 min walk
  • Princess Theatre - 16 min walk

Getting around

  • Melbourne Central Station - 5 min walk
  • Southern Cross Station - 14 min walk
  • Melbourne Airport (MEL) - 26 min drive

About this property

ibis Melbourne Central

Eco-friendly Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite.
Ibis Melbourne Central offers 258 accommodations with safes and hair dryers. Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 36 for adults and AUD 36 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 for adults and AUD 36 for children (approximately)
  • Valet parking fee: AUD 60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

ibis Melbourne Central Hotel
ibis Melbourne Central Hotel
ibis Melbourne Central Melbourne
ibis Melbourne Central Hotel Melbourne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 484 out of 903 reviews
5 - Excellent 54%
Rating 4 - Good. 316 out of 903 reviews
4 - Good 35%
Rating 3 - Okay. 68 out of 903 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 903 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 903 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean with very comfortable bed but very small and the hand basin was actually located in the living area not the en-suite. Air conditioning would not maintain the set temperature and the maintenance person reception advised us they would send to check it out never arrived and we stayed for 2 nights. Great happy hour and friendly staff in bar/ restaurant
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Good location but poor staff service and amenities. No room cleaning, waited hours for them to bring basic amenities to restock. Staff don’t answer the reception phone. Room service just didn’t arrive. Seems very understaffed.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
good location to access to everywhere in CBD.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities
It was impossible to contact reception/ guest service lines from the room to order more sugar/milk. Everyday had to go down to the reception to get them, as no one ever answered the phone. Apart from that, nice stay, very convenient location.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay. is at the central of the city... however, i am having issue that the hotel charged me twice. The fees was paid in cash in the hotel but it also charged me to my credit card. I am trying to contact the hotel but was no respond. Please contact me if you see this. Thanks
Stayed 1 night in May 2022