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Crowne Plaza Melbourne, an IHG Hotel

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Exterior
Outdoor pool, free cabanas, sun loungers
Premium bedding, minibar, in-room safe, desk
Meeting facility
Standard Room, 1 King Bed, City View (City Casino River View) | Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
1-5 Spencer Street, Docklands, VIC, 3008

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre2 min walk
  • Popular LocationCrown Casino3 min walk
  • Popular LocationMelbourne Central8 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Room options

About this area

Melbourne

Crowne Plaza Melbourne, an IHG Hotel is located in Docklands, a neighborhood in Melbourne, and is in the entertainment district and on a river. DFO South Wharf and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground.
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Map

What's nearby

  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino - 3 min walk
  • SEA LIFE Melbourne - 5 min walk
  • DFO South Wharf - 10 min walk
  • Melbourne Central - 8 min drive

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • The Merrywell - 3 min walk
  • Crown Food Court - 4 min walk
  • Lucky Chan - 4 min walk
  • San Antone by Bludso's BBQ - 4 min walk
  • Domino's Pizza - 3 min walk

About this property

Crowne Plaza Melbourne, an IHG Hotel

4.5-star luxury hotel revitalized in 2020 and located in Docklands
Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne, an IHG Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Yugo Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Express check-out, luggage storage, and concierge services
  • Coworking spaces, a porter/bellhop, and an elevator
  • Guest reviews speak highly of the proximity to public transit
Room features
All 432 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 17 per night; includes in/out privileges)
  • Offsite parking within 984 ft (AUD 17 per night); discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: AUD 38 for adults and AUD 24 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Dive Bar
  • Pow Wow
  • Yugo Restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference center
  • Coworking space
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

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4 star
4 star
Guest rating 4+
Guest rating 4+
Family-friendly
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Air conditioned
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Hotel
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Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 38 for adults and AUD 24 for children
  • Self parking fee: AUD 17 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Melbourne, an IHG Hotel?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne, an IHG Hotel on Apr 16, 2023 start from CA $186.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Melbourne, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Melbourne, an IHG Hotel?

Self parking is available for AUD 17 per night.

What time is check-in at Crowne Plaza Melbourne, an IHG Hotel?

Check-in is from 3:00 PM - 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Melbourne, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Crowne Plaza Melbourne, an IHG Hotel located?

Located in Docklands, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within 10 minutes. Southern Cross Station is 8 minutes by foot and Flagstaff Station is 18 minutes.

Can I cancel my reservation for free at Crowne Plaza Melbourne, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Melbourne, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Melbourne, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Crowne Plaza Melbourne, an IHG Hotel Reviews

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 291 out of 1000 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 114 out of 1000 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 49 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 33 out of 1000 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marie Angel audrey

Travelled with partner
The property feels refreshed and rooms are clean, however bathroom quite small and the noise level could hear every train go pass which kept me up at night. rooms not very sound proof.
Stayed 1 night in Mar 2023

2/10 Terrible

Mohamed

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Location of the room very bad Lift was not working and I have a disabled daughter who cannot walk or use stairs so we have to carry her from L to 2nd floor which was irritating her as she felt not happy in front of everyone She used to be on a wheelchair Also the fridge was not working well not cooling at all which was another issue for my daughter Some of her staff broken yogurt and milk
Stayed 2 nights in Mar 2023

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great because I stayed for a conference at MCEC so only very short walk away. If wanting to see Melbourne CBD, not a very convenient location
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has undergone a major refurbishment and it is so close to everthing
Stayed 2 nights in Feb 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location and staff
Stayed 1 night in Feb 2023

10/10 Excellent

Robert P. Scott,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything we had planned
Stayed 8 nights in Feb 2023

8/10 Good

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Ann, Moama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous bar and restraunt. Need to be at happy hour for drinks as very pricey. Great service in bar.
Stayed 1 night in Feb 2023

8/10 Good

Komalpreet

Stayed 1 night in Feb 2023