Good evening Sanjayan,Thank you for sharing your feedback, Sanjayan. We apologize that your dining experience didn't meet your expectations and that you found the choices limited. Your comments are valuable to us, and we'll certainly take them into consideration as we strive to improve our offerings. If there's anything else you'd like to discuss or if there's anything specific we can do to enhance your next visit, please feel free to reach out. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.Regards,

Dear Oliver,Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient for accessing the convention center. Providing ease and convenience for our guests is always a priority for us, and we're pleased that we could meet your expectations in this regard.We hope you had a successful and enjoyable time at the convention. If your travels bring you back to the area, we would love to welcome you back for another comfortable stay.Warm regards,

Thank you for the great feedback!

Thank you, Alexandra, for taking the time to leave us a positive review on Expedia! We're delighted to hear that you had a great experience during your stay with us. If you have any further feedback or if there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back again soon!

Thank you for sharing your experience, Andrew. We're glad to hear that you found our hotel to be a comfortable and clean place to stay, and we're pleased that you enjoyed the quality of our showers and beds.We apologize for the inconvenience you experienced while waiting in line for breakfast. Your feedback is valuable to us, and we will use it to improve our breakfast service and minimize wait times for our guests in the future.If there's anything else we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you and your family back for an even better experience next time.

Dear Ryan,Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience during your stay with us. Our team works hard to ensure that our guests have a memorable and comfortable stay, and we're delighted that you found our property perfectly located and well-presented.It's great to know that you enjoyed the proximity to the Crown entertainment precinct and public transport, making it convenient for you to explore Melbourne. We take pride in maintaining high cleanliness standards, and we're glad that it contributed to your positive experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another wonderful stay.

Dear Chris,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed our customer service and found our rooms amazing. Your satisfaction is our top priority, and we are thrilled to know that you would choose to stay with us again during your next visit to Melbourne.We apologize for any inconvenience caused by the gym not meeting your expectations. Your feedback is important to us, and we will certainly review this aspect to see how we can enhance the gym facilities for our guests in the future.Once again, thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Best regards,Crowne Plaza Melbourne

Thank you, Dean, for sharing your experience with us. We're pleased to hear that you found the hotel itself to be very good. We understand your concerns about the surrounding area and the current construction nearby. Your feedback regarding the pedestrian access and cleanliness of the area is valuable to us, and we apologize for any inconvenience it may have caused during your stay. We'll certainly take your comments into consideration as we continue to improve our services and facilities. Despite the challenges, we're glad to know that you would still recommend staying with us. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay next time.

Thank you, Sandra, for taking the time to share your feedback with us! We're delighted to hear that you had an enjoyable stay overall and that our staff provided great service. It's wonderful to know that you found your room comfortable and quiet, and that you enjoyed our excellent breakfast offerings to kickstart your day. We apologize for any inconvenience caused by the street access and the lift issue. Please know that we are continuously working to improve our facilities and address any issues that may arise. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please feel free to reach out.

Dear Mustapha,Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Melbourne.We're pleased to hear that you found our location convenient for accessing the vibrant dining and entertainment area around the Crown Casino, as well as enjoying walks along the Yarra River. Our proximity to public transport, including the tram station just outside the hotel and the Melbourne railway station nearby, is indeed advantageous for our guests.We appreciate your valuable input and hope to welcome you back for another stay soon.Best regards,Crowne Plaza Melbourne

Dear Ben,Thank you for choosing to stay at Crowne Plaza Melbourne and for sharing your feedback with us. We're glad to see that you had a great experience during your time with us.If you have any further comments or if there's anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another great experience soon.Best regards,Crowne Plaza Melbourne

Dear Hayato,Thank you for taking the time to provide feedback about your recent stay at Crowne Plaza Melbourne.If you have any further comments or if there's anything we can do to enhance your future stays, please don't hesitate to let us know. We look forward to welcoming you back for another great experience soon.Best regards,Crowne Plaza Melbourne

Dear Monish,Thank you for choosing Crowne Plaza Melbourne for your recent stay, and for taking the time to share your feedback with us. We are thrilled to hear that you had a comfortable and pleasant experience with us.Your kind words about our Front Desk staff and Room Service team mean a lot to us. Providing courteous and helpful service is our top priority, and we are delighted to know that our team members exceeded your expectations in this regard.It's fantastic to hear that you found the ambience of our hotel exceptional. We strive to create a welcoming and comfortable atmosphere for all our guests, and we are glad that you enjoyed it.We also appreciate your positive comments about the convenient location of our hotel, with the Tram and Metro stations within walking distance. We understand the importance of easy access to transportation, and we are pleased that it enhanced your overall experience with us.Thank you once again for your valuable feedback, and we look forward to welcoming you back to Crowne Plaza Melbourne for another enjoyable stay in the future.Warm regards,Crowne Plaza Melbourne

Dear David James,Thank you for sharing your feedback following your recent stay at Crowne Plaza Melbourne.We're thrilled to hear that you enjoyed our excellent location, found our staff to be great, and had a lovely breakfast experience. Providing exceptional service and ensuring our guests have a pleasant stay is always our top priority, and it's fantastic to know that we were able to meet your expectations in this regard.Your kind words have been shared with our team, and they are delighted to hear that their efforts were appreciated.Thank you once again for choosing Crowne Plaza Melbourne. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Crowne Plaza Melbourne

Dear Helmut,Thank you for sharing your positive review! We appreciate you choosing to stay with us and hope to welcome you back in the future.

Thank you, Duanne, for your excellent review on Expedia! We're thrilled to hear that you had an awesome night with us and that you found our bed to be very comfortable with clean sheets and bedding. Your comfort is our priority, and we're delighted that we could provide you with a pleasant stay. We hope to have the pleasure of welcoming you back in the future for another wonderful experience!

Thank you, David James, for your wonderful review on Expedia! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location and breakfast offerings. Your satisfaction is our priority, and we're delighted that we could contribute to a memorable stay. We hope to have the pleasure of welcoming you back in the future for another excellent experience!

Dear Mosese,Thank you for sharing your feedback with us on Expedia. We are delighted to hear that you had a very nice experience during your recent stay at our hotel.Providing exceptional service and ensuring our guests have a pleasant stay is our top priority, and we are thrilled that we could meet your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,

Hi Zakiah,Thank you for sharing your feedback, Zakiah. We apologize for the inconvenience you experienced with your key. Ensuring a smooth check-in process is important to us, and we regret that we fell short in this instance. Your comments will be addressed with our team to prevent similar issues in the future. We hope that despite this setback, you were still able to enjoy your stay with us. Please don't hesitate to reach out if there's anything else we can assist you with.

Hi Tanya,Thank you for sharing your feedback following your recent stay at Crowne Plaza Melbourne.We're delighted to hear that our staff provided excellent service during your check-in and that you found them to be friendly. It's wonderful to know that you would consider returning to our hotel. We take pride in offering a welcoming atmosphere and ensuring that our guests feel well taken care of.We appreciate your comments regarding the size of the rooms and are glad that you found our location to be convenient. Your feedback is valuable to us as we continuously strive to improve our guests' experience.We look forward to welcoming you back on your next visit to Melbourne.Warm regards,Crowne Plaza Melbourne

Hi Michelle,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne. We hope to have the opportunity to make your next stay with us more enjoyable.Best regards,Crowne Plaza Melbourne

Hi Samantha,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne.We're sorry to hear your experience didn't meet your expectations. Your satisfaction is important to us, and we'd like to learn more about how we can improve.Please feel free to reach out with any specific concerns you have. We hope to welcome you back for a better experience in the future.Best regards,Crowne Plaza Melbourne

Dear Lily,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our hotel's convenient location and that you found our breakfast offerings to be satisfying with a good variety.Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Amanda,Thank you for sharing your feedback about your recent stay at Crowne Plaza Melbourne.We're sorry to learn that your experience didn't meet your expectations. Your satisfaction is important to us. If you could provide more details about your concerns, it would help us address them better.Please feel free to reach out with any additional feedback or questions. We value your input and hope to improve for your future visits.Best regards,Crowne Plaza Melbourne

Dear Michelle,Thank you for your excellent review! We are thrilled to hear that you had a wonderful experience during your recent stay with us.It's delightful to know that you found your room beautiful and that you enjoyed our amenities. Providing comfortable and well-appointed accommodations is our priority, and we're glad we could exceed your expectations in this regard.Additionally, we're pleased to hear that our staff made a positive impression on you. Our team strives to provide exceptional service to all our guests, and it's rewarding to hear that their efforts were appreciated.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you for sharing your feedback, Katie. We're sorry to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would like to understand more about your concerns so that we can address them effectively. If you're willing, please provide additional details about your stay or any specific issues you encountered. We value your input and hope to have the opportunity to improve your experience in the future.

Dear Finella,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience during your recent stay.It's fantastic to know that you found our customer service to be great and that you were pleased with the cleanliness of our rooms. Providing excellent service and maintaining high standards of cleanliness are top priorities for us, and we're delighted that we met your expectations in these areas.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

Dear John,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the location of our hotel.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

Dear Dylan,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location to be convenient for your needs.If there are any specific aspects of your stay that you feel could have been improved, please don't hesitate to reach out to us. Your feedback is invaluable as we continuously strive to enhance the guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

Dear Holly,Thank you so much for sharing your wonderful feedback with us! We're thrilled to hear that you had such a fantastic experience during your stay at our hotel.It's fantastic to know that you found our location convenient for transportation and that you enjoyed the amazing views from your casino room. We're delighted that our staff made your stay even more enjoyable with their friendly service.We're pleased that you found our pool to be convenient and that you enjoyed the delicious breakfast offerings. Providing a satisfying breakfast experience is important to us, and we're glad to hear that we hit the mark.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,

Dear Vicki,Thank you for taking the time to share your feedback regarding your recent stay at our property.We're delighted to hear that you found our property to be great overall. However, we apologize for any inconvenience you experienced in finding the entrance, particularly when arriving on foot. Your feedback is valuable to us, and we will certainly look into ways to improve signage and make the entrance more accessible for pedestrians.We appreciate your input, as it helps us to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Thank you for your positive review,Yanthe! We're delighted to hear that you had a great experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

Dear Gaye,Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Melbourne. We're pleased to hear that you found our central location convenient for shows, shopping, and dining.If there are any specific areas where we can improve and elevate your experience to ensure a more enjoyable stay in the future, please feel free to let us know.We appreciate your patronage and hope to welcome you back soon.Warm regards,Crowne Plaza Melbourne

Dear Aleisha,Thank you for taking the time to share your feedback regarding your recent stay at our property.We are truly sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience caused by the pricing adjustments during the Taylor Swift concert period. We understand your concerns about value for money and assure you that we will review our pricing policies to ensure fairness and transparency for all guests.Additionally, we apologize for the shortcomings you experienced with the room service options, cleanliness of the carpet, absence of a mini-bar, and limited coffee offerings at breakfast. Your comments are extremely valuable to us, and we will address these issues with our team to ensure that such issues are rectified and do not recur in the future.We appreciate your feedback, as it helps us to improve and enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.Warm regards,

Dear Lela,Thank you for sharing your feedback with us. We appreciate your continued patronage and are pleased to hear that you prefer staying at Crowne Plaza Melbourne.If there are any areas where we can further improve your experience and elevate your stay, please don't hesitate to let us know. We value your feedback and aim to provide you with the best possible experience during your visits.We look forward to welcoming you back again soon.Warm regards,Crowne Plaza Melbourne

Dear Kristy,Thank you for taking the time to share your wonderful feedback with us!We're thrilled to hear that you enjoyed the added touches we provided during your stay, including the Taylor Swift tattoos and the opportunity to take a selfie with the Taylor Swift cutout in front of a sequined backdrop. It's fantastic to know that these special touches enhanced your experience with us.We always strive to make our guests' stays memorable and enjoyable, and we're delighted that we succeeded in making your stay extra special.We look forward to welcoming you back to our property in the future for another fantastic stay!Warm regards,

Dear Rosa,Thank you for taking the time to share your feedback with us!We're delighted to hear that you enjoyed the convenience of our property's location, with its proximity to shopping and dining options. Providing our guests with a convenient and accessible experience is always our goal, and we're thrilled that we met your expectations in this regard.We appreciate your kind words and hope to have the pleasure of welcoming you back to our property in the future for another enjoyable stay!Warm regards,

Dear Valued Guest,Dear Anonymous,Thank you for choosing to stay at our hotel and for taking the time to share your experience with us! We are thrilled to hear that you had a pleasant stay and that you found our hotel to be really nice and convenient.It's fantastic to know that our location was convenient for you and that you found it to be within walking distance to almost everything you needed. We understand your initial concerns about the construction around the hotel, and we're pleased to hear that it did not impact your experience once inside.Warm RegardsCaitlin Nicol

Dear Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you had an overall positive experience during your recent visit.Thank you for your feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best Regards,Caitlin Nicol

Dear Andrei,Thank you for sharing your feedback regarding your recent stay with us.We're pleased to hear that you appreciated our hotel's location and standards. Providing a convenient and comfortable experience for our guests is always our top priority.We also appreciate your feedback regarding the welcome at the reception. We apologize if your experience did not meet your expectations in this regard. Your feedback is valuable to us, and we will review this aspect of our service to ensure a warm and welcoming experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

Dear Robert,Thank you so much, Robert, for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Delivering top-notch service and ensuring our guests have a memorable stay is our top priority, and it's wonderful to know that we hit the mark with you. If your travels bring you back to the area, we would be delighted to welcome you again for another 10 out of 10 experience. Safe travels!Best Regards,

Dear Hung,Thank you for taking the time to share your feedback following your recent stay with us.We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're pleased that everything met or exceeded your expectations during your stay.Regarding the parking situation, we understand that the distance may have been a slight inconvenience. We appreciate your understanding and patience in this matter. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services and facilities.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

Good eveing XXX,Thank you for sharing your feedback! We're delighted to hear that you found our location convenient and accessible to nearby attractions. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know. We value your input and hope to welcome you back again soon!Kind Regards,

Thank you for your positive review, Christine! We're delighted to hear that you had a great experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

Dear Angeline Usha Kiran,Thank you for taking the time to leave your feedback regarding your recent stay with us. We're delighted to hear that you loved our location and enjoyed the beautiful riverside view.Your satisfaction is important to us, and we appreciate your comments. We're always looking for ways to improve, so if there's anything specific you feel we could do better to enhance your experience next time, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Caitlin Nicol

Dear Jackie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you consistently enjoy your stays with us and appreciate our clean rooms, great views, and convenient location. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We look forward to welcoming you back on your next visit. Safe travels!Warm regards,

Hi Michele,Thank you for taking the time to provide your feedback about your recent stay at Crowne Plaza MELFS - Melbourne. We sincerely apologize for the inconvenience you experienced with the red light at the foot of the bed, affecting your sleep. We appreciate your valuable input, and we regret that our security system design did not meet your expectations.Your comments regarding the front desk staff not addressing the issue as expected are also noted, and we will address this internally to ensure better communication and resolution in the future.We genuinely value your feedback, and we're sorry to hear that your overall experience fell short of expectations. We hope you might reconsider and give us another opportunity to provide you with a better stay in the future.If you have any further details or would like to discuss your stay, please feel free to respond. Your satisfaction is important to us.Best,Crowne Plaza Melbourne

Dear Tina,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your kind words about your overall experience and are delighted to hear that you had a lovely stay.We sincerely apologize for any inconvenience caused by the way the bed was made. We take your comments seriously and will address this matter with our housekeeping team to ensure that such lapses are rectified. It's possible that this was an oversight or, as you mentioned, a result of new staff members learning the ropes. Rest assured, we are committed to providing a consistently high level of service, and your input helps us improve.We are glad to hear that this minor issue won't deter you from returning on your next trip to Melbourne. We value your loyalty and look forward to the opportunity to welcome you back. If there's anything specific you would like us to note for your next visit, please feel free to let us know.Thank you again for choosing to stay with us, and we appreciate your understanding.Warm regards,

Dear Kymberly,Thank you so much for sharing your positive experience with us! We are delighted to hear that you had an enjoyable stay at our hotel and appreciate your understanding regarding the construction works.It's fantastic to know that you were impressed with the refurbishment of the rooms and that our staff, especially Stan at the Concierge desk, left a positive impression. We will be sure to pass along your kind words to him and the entire team.We're pleased to hear that you enjoyed the room service continental breakfast option and found it convenient, especially with the late check-out. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're glad we could contribute to your "staycation" in the city.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything specific you would like for your next stay, please feel free to let us know. Thank you again for choosing to stay with us and for taking the time to share your positive feedback.Warm regards,

Dear Adam,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel.Your satisfaction is our top priority, and we are delighted that we could provide you with excellent service and accommodations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,