Title: Crown Promenade Melbourne - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crown Promenade Melbourne Hotel with a full-service spa, 5-minute walk to Crown Casino ![In-room safe, WiFi, alarm clocks](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858735/9b41ea18.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858735/fd31f3f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858735/37b90950.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858735/w3837h2845x0y0-9a71ce22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2860000/2858800/2858735/42efdca2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crown Promenade offers travelers 25 indoor swimming pools and a full-service spa for rejuvenation. The hotel features a restaurant, coffee shop/café, and bar/lounge, plus on-site golfing and shopping. Guests appreciate its location near Melbourne Convention and Exhibition Centre. 9.4 Exceptional ## Popular amenities - Spa - Bar - Room service - Housekeeping - Hot tub - Parking available ## Room options ### Check availability for these dates Tonight [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 10 - Nov. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2858735&PinnedHotelID=2858735&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57250000/57242200/57242156/fc526b7e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quincy Hotel Melbourne Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 737 reviews CA $123 CA $135 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Melbourne-Hotels-Quincy-Hotel-Melbourne.h57242156.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178283&destination=Melbourne (and vicinity)&destType=MARKET&latLong=-37.81513,144.96075&searchId=f8cbe14d-7f39-40f3-acf3-b8a885565f5a&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2200/2112/cf035210.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Melbourne Southbank - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Crown-Promenade.h2858735.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelbourne-Hotels-Crown-Promenade.h2858735.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-37.82365%2C144.96010&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yO7JbKu7IFv9J-xdE5LN28jfE44=) Whiteman Street, 8, Melbourne, VIC, 3006 #### What's nearby - Crown Casino - 3 min walk - 0.3 km - Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km - Collins Street - 10 min walk - 0.9 km - Marvel Stadium - 17 min walk - 1.5 km - Melbourne Central - 19 min walk - 1.6 km #### Getting around - Flinders Street Station - 12 min walk - Flagstaff Station - 19 min walk - Melbourne, VIC (MEB-Essendon) - 20 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Baci - ‬1 min walk - ‪Kingpin Bowling - ‬3 min walk - ‪Velvet Bar - ‬1 min walk - ‪Crown Atrium - ‬2 min walk ## About this property ### Crown Promenade Melbourne Hotel near Crown Casino A short walk from Melbourne Convention and Exhibition Centre and Collins Street, Crown Promenade Melbourne provides golfing on site, a casino, and a terrace. Take some time to relax at the onsite spa. In addition to shopping on site and dry cleaning/laundry services, guests can connect to in-room WiFi. Other perks include: - Tennis courts, laundry services, and multilingual staff - Luggage storage, tour/ticket assistance, and an elevator - A front-desk safe Room features All 465 rooms offer amenities such as safes, WiFi, and room service. Extra conveniences in all rooms include: - Coffee/tea makers and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/850000/845400/845390/be8522ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Melbourne by IHG Docklands - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $172 CA $190 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=845390&PinnedHotelID=845390&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2200/2112/cf035210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Melbourne Southbank - 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Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 314 reviews CA $191 CA $210 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=63862732&PinnedHotelID=63862732&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (AUD 36.00 per person)](https://images.trvl-media.com/lodging/1000000/90000/82800/82774/bdff6286.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clarion Suites Gateway Melbourne Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,002 reviews CA $182 CA $200 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=82774&PinnedHotelID=82774&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi ### Food and drink - A bar/lounge ### Things to do - Casino - Full-service spa - Golf - Gym - Hot tub - Sauna - Shopping - Tennis ### Family friendly - Living room ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center ### Outdoors - Terrace ### Accessibility - Elevator ### More - Designated smoking areas ## Room amenities ### Entertainment - TV ### Food and drink - Coffee/tea maker - Room service ### More - Living room - Safe ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property caters to LGBTQ+ guests This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crown Promenade Hotel Southbank Crown Promenade Hotel Crown Promenade Southbank Crown Promenade Melbourne ## Frequently asked questions ### What time is check-in at Crown Promenade Melbourne? > Check-in begins at 2 PM. ### What time is check-out at Crown Promenade Melbourne? > Check-out is at 11 AM. ### Where is Crown Promenade Melbourne located? > Located in Southbank, this spa hotel is within a 10-minute walk of Southbank Promenade, Crown Casino, and SEA LIFE Melbourne. Melbourne Convention and Exhibition Centre and Collins Street are also within 15 minutes. Flagstaff Station is 19 minutes by foot and Melbourne Central Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crown Promenade Melbourne Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 714 8 - Good 227 6 - Okay 40 4 - Poor 10 2 - Terrible 11 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Robert James Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location to Southbank, highly recommended ##### Robert James Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Robert Apr 22, 2025 Great place to stay. ##### Robert Stayed 1 night in Apr 2025 ### 8/10 Good #### RJ Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice 9/10 Very pleasant, offered room upgrade. Great location. ##### RJ Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Vivien Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful and special. Valet parking makes it easy. ##### Vivien Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Katrina Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top level accomodation location and service ##### Katrina Stayed 1 night in May 2025 ### 8/10 Good #### Rhonda Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two Day Shopping Crown Promenade is a good place to stay for food and the ease of walking or taking a tram into the city. ##### Rhonda Stayed 2 nights in Jun 2025 ### 8/10 Good #### marcus Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Midweek family getaway do the bad weather ##### marcus Stayed 1 night in May 2025 ### 10/10 Excellent #### Lorin Dec 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Lorin Stayed 1 night in Dec 2024 ### 6/10 Okay #### nancy Aug 20, 2025 Liked: Cleanliness, amenities It was central to Crown Casino. Disappointing reception was understaffed waited 40 mins to check in. Hoysekeeping vould ve better. No complementary biscuits with coffee like other hotels. Pricey for what you pay for. We had the corner king room view was lovely but nothing more. ##### nancy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Cassandra May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great!! ##### Cassandra Stayed 2 nights in May 2025 ### 4/10 Poor #### Michelle Aug 31, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities No hot water for a morning shower. Issues with check in. Overall a very disappointing experience ##### Michelle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sean Dec 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING ##### Sean Stayed 1 night in Dec 2024 ### 8/10 Good #### Jenny Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Jenny Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Michael Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Michael Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Gary Aug 6, 2025 Disliked: Staff & service I was refused by management to stay at the facility as i did not have my drivers license or passport. i did however have my APEC card with phot ID which is issued by Department of Immigration and is a valid form of Photo ID however the manager said it was a fake ID and would not accept it. therefore i lost my non refundable two nights accommodation. Pathetic customer service by management of the hotel. i had shown them by booking confirmation but they did not give a hoot. i had heard from others they were turning people away as they had overbooked the hotel Negative 5 rating ##### Gary Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Jenny Nov 29, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities No in-room dining which is not advertised. Poor availability of pool. ##### Jenny Stayed 3 nights in Nov 2024 ### 4/10 Poor #### JOHN Nov 18, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Not happy with our stay this time. We have stayed at the Promenade for many years and were disappointed when we arrived to be informed there is no longer in-room dining. This is something that should be noted on the system as this has changed just as of a couple of months ago. If we had known this we would have stayed elsewhere ##### JOHN Stayed 1 night in Nov 2024 ### 4/10 Poor #### Lisa Nov 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities There was blood on my pillowcase, there was something smeared on the wall and toilet was continuously running. ##### Lisa Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Manda Nov 1, 2025 Disliked: Cleanliness Room had dirty towels left from Previous people. Staff said would txt when room ready. Knew we were waiting in the lobby, never got text , checked for the third time at 3pm, room ready, concierge said yeah talk to front desk about it. So they can say sorry? Lol not wasting any more time in the lobby ##### Manda Stayed 1 night in Oct 2025 ### 6/10 Okay #### Enna Oct 23, 2025 Disliked: Cleanliness . ##### Enna Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Vikramjit Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel!! ##### Vikramjit Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Wayne Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very happy with the service and the quality 🙌 ##### Wayne Stayed 2 nights in Oct 2025 ### 8/10 Good #### Keith Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Keith Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mohit kumar Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything is good 🔥 ##### Mohit kumar Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kayla Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Check-in was slow ##### Kayla Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Tucson](https://www.expedia.ca/Tucson-Hotels.d602986.Travel-Guide-Hotels) > > [Staycity London Dalston](https://www.expedia.ca/London-Hotels-Kingsland-Locke.h57227439.Hotel-Information) > > [Hotels in Wells](https://www.expedia.ca/Wells-Hotels.d181793.Travel-Guide-Hotels) > > [Universal's Loews Sapphire Falls Resort](https://www.expedia.ca/Orlando-Hotels-Universals-Loews-Sapphire-Falls-Resort.h11593685.Hotel-Information) > > [Hotels in Bashaw](https://www.expedia.ca/Bashaw-Hotels.d181731.Travel-Guide-Hotels) > > [VIP Motel](https://www.expedia.ca/Nanaimo-Hotels-VIP-Motel.h10447075.Hotel-Information) > > [Pet-friendly Hotels in New York](https://www.expedia.ca/New-York-Hotels-Pet-Friendly-Hotel.0-0-d178293-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Hotel Windsor](https://www.expedia.ca/Melbourne-Hotels-The-Hotel-Windsor.h11362.Hotel-Information) > > [Hotels in Placencia](https://www.expedia.ca/Placencia-Hotels.d12041.Travel-Guide-Hotels) > > [Casino Hotels in Washington](https://www.expedia.ca/Destinations-In-Washington-Casino-Hotel.0-0-d249-tCasinoHotel.Hotel-Filter-Destinations) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) ### Flights > [flights from northwest regional airport](https://www.expedia.ca/lp/airports/yxt/flights-from-northwest-regional-airport) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Goffs (YHZ) to New York (LGA)](https://www.expedia.ca/lp/flights/yhz/lga/halifax-to-new-york) > > [Flights from Chicago (ORD) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ord/yyz/chicago-to-toronto) > > [Flights from St. John's (YYT) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyt/cun/st-johns-to-cancun) > > [Flights from Miami (MIA) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mia/yyc/miami-to-calgary) > > [Flights from Detroit (DTW) to Richmond (RIC)](https://www.expedia.ca/lp/flights/dtw/ric/detroit-to-richmond) > > [Flights from Delhi (DEL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/del/yvr/delhi-to-vancouver) > > [Flights from Toronto (YYZ) to Newark (EWR)](https://www.expedia.ca/lp/flights/yyz/ewr/toronto-to-newark-liberty-intl-airport) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Detroit (DTW) to Sydney (SYD)](https://www.expedia.ca/lp/flights/dtw/syd/detroit-to-sydney) > > [Flights from Kamloops (YKA) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yka/pvr/kamloops-to-puerto-vallarta) ### Cars > [Car rentals in Los Angeles](https://www.expedia.ca/Car-Rentals-In-Los-Angeles.d178280.Car-Rental-Guide) ### Activities > [Things to do in Mississauga](https://www.expedia.ca/Things-To-Do-In-Mississauga.d7954.Travel-Guide-Activities) ### Packages > [Champs-Élysées](https://www.expedia.ca/Champs-Elysees-8th-Arrondissement.d6148556.Vacation-Attraction) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Punta Cana Vacations](https://www.expedia.ca/Punta-Cana.d601906.Destination-Travel-Guides) > > [Casino at Best Western Kootenai River Inn](https://www.expedia.ca/Casino-At-Best-Western-Kootenai-River-Inn-Bonners-Ferry.d553248621532651483.Vacation-Attraction)