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Overview of Crown Promenade

Photo gallery

Lobby
Outdoor pool
In-room safe, WiFi, alarm clocks
In-room safe, WiFi, alarm clocks
In-room safe, WiFi, alarm clocks

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Business Services
  • Parking Available

Explore the area

    Popular LocationCrown Casino and Entertainment Complex5 min walk
    Popular LocationMelbourne Convention and Exhibition Centre6 min walk
    Popular LocationEureka Tower8 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)25 min drive

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About this area

Melbourne

Crown Promenade is located in Melbourne. Spirit of Tasmania Ferry Terminal and Sidney Myer Music Bowl are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Bourke Street Mall and Melbourne Central. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.
Visit our Melbourne travel guide
Popular Location

What's nearby

  • Crown Casino and Entertainment Complex - 5 min walk
  • Melbourne Convention and Exhibition Centre - 6 min walk
  • Eureka Tower - 8 min walk
  • Bourke Street Mall - 18 min walk
  • Melbourne Central - 9 min drive

Getting around

  • Flinders Street Station - 13 min walk
  • Flagstaff Station - 19 min walk
  • AirportTullamarine Airport (MEL) - 25 min drive

Restaurants

  • Rosetta — 4 min walk
  • Koko — 4 min walk
  • Conservatory — 4 min walk
  • Nobu — 4 min walk
  • Spice Temple — 5 min walk

About this property

Crown Promenade

Luxury Melbourne hotel in Melbourne Central Business District, walk to Crown Casino and Entertainment Complex
Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Crown Promenade offers 465 accommodations with safes and coffee/tea makers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Self parking (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Golfing
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne
Crown Promenade Hotel
Crown Promenade Melbourne
Crown Promenade Hotel Melbourne

Frequently asked questions

Does Crown Promenade have a pool?
Yes, this property has an outdoor pool.
How much is parking at Crown Promenade?
Self parking is available for a fee.
What time is check-in at Crown Promenade?
Check-in begins at 2 PM.
What time is check-out at Crown Promenade?
Check-out is at 11 AM.
Where is Crown Promenade located?
Located in Melbourne Central Business District, this luxury hotel is within a 10-minute walk of Yarra Riverfront, Crown Casino and Entertainment Complex, and Melbourne Convention and Exhibition Centre. SEA LIFE Melbourne and Eureka Skydeck 88 are also within 10 minutes. Flinders Street Station is 13 minutes by foot and Flagstaff Station is 19 minutes.
4.7
Exceptional
5 - Excellent
736
4 - Good
216
3 - Okay
35
2 - Poor
4
1 - Terrible
4

4.7/5

Cleanliness

4.5/5

Staff & service

0.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in a great location a short walk from the river with its plentiful bars and restaurants. The city centre is in easy walking distance. During our stay we spent 2 days at the Australian Open tennis and saw a Big Bash 20/20 cricket match at the MCG, these venues are 30 to 40 minute walks from the hotel along the Yarra river.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and great staff
My wife and I had a lovely two nights here and will definitely go back

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corner King Room - Not at all what is advertised.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed the one night great hotel all staff prompt with service and friendly.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Really friendly staff very helpful, lovely rooms & accessible to events we attended Would defiantly come back

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