Al Ansar New Palace Hotel

4.0 star property
Upscale hotel near Al Haram

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May 2024

Al Ansar New Palace Hotel

Photo gallery for Al Ansar New Palace Hotel

Reception
Front of property - evening/night
Triple Room
Lobby sitting area
Shower, free toiletries, hair dryer

Overview of Al Ansar New Palace Hotel

5.4
Highlight
  • Offers free breakfast. Only 5% of properties have this in Medina.

Popular amenities

  • Breakfast included
  • Free WiFi
  • Parking available
  • Restaurant
  • Room service
  • Housekeeping

Explore the area

Central Area, Madinah
  • Popular LocationAl Haram10 min walk
  • Popular LocationProphet's Mosque11 min walk
  • Popular LocationBaqi Cemetery14 min walk
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Room options

Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 3 Bedrooms

  • 646 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

Suite, 2 Bedrooms

  • 355 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Madinah

Al Ansar New Palace Hotel is located in Medina City Center, a neighborhood in Madinah. Baqi Cemetery and Prophet's Mosque are local landmarks, and travelers looking to shop may want to visit Al Noor Mall and Madina Mall.

What's nearby

  • Al Haram - 10 min walk
  • Prophet's Mosque - 11 min walk
  • Baqi Cemetery - 14 min walk
  • Quba Mosque - 7 min drive
  • Madina Mall - 9 min drive

Getting around

  • Madinah Station - 15 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 21 min drive

Restaurants

  • Kiffa - 7 min walk
  • Alhuda Lounge - 3 min walk
  • شاورما فطوم - 3 min walk
  • دجاج كنتاكى - 4 min walk
  • Cafe Najd - 4 min walk

About this property

Al Ansar New Palace Hotel

Upscale hotel located in Medina City Center
Al Haram is located near Al Ansar New Palace Hotel, which provides free continental breakfast, a coffee shop/cafe, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a front-desk safe, and 1 meeting room
  • Free newspapers, a 24-hour front desk, and an elevator
  • Luggage storage, concierge services, and multilingual staff
Room features
All 610 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 28-inch LED TVs with satellite channels
  • Daily housekeeping and phones

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 28-inch LED TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: SAR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Frequently asked questions

Is Al Ansar New Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Ansar New Palace Hotel?

Self parking is available for SAR 100 per day. Limited spots are available.

What time is check-in at Al Ansar New Palace Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Al Ansar New Palace Hotel?

Check-out is at noon.

Where is Al Ansar New Palace Hotel located?

Located in Medina City Center, this hotel is within 1 mi (2 km) of Prophet's Mosque and Al Haram. Baqi Cemetery and Al Noor Mall are also within 3 mi (5 km).

Al Ansar New Palace Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

MOHAMMAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Nasty nothing good abut it
Stayed 12 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not made up when we checked in. Bathtub was very inconvenient. Water pressure was low. There was very bad smell in bathroom which did not go away even after getting cleaned. We asked to change the room due to smell but they said, it is the last one. Breakfast was below average. Parking fee is SAR 50 / day. Location is good.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very bad hotel no service .The bathroom is very dirty

8/10 Good

nasser

Liked: Cleanliness, property conditions & facilities, room comfort
good staying for family

8/10 Good

Ismail

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Dr. Shahzad, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life time bad experience
Hi, I booked the hotel based on the availability of free parking facility. I drove the car about 9 hrs to reach the hotel. when i reached there to get the room and asked them to give me the parking, they said we have no parking. I tried to talk to manager but he said that I am lying and they don't offer free parking. I showed him the booking page and he said that somebody put this by mistake. they finally refused me the parking and said you can go if you don't want to stay. Stupid dealing style. Then i spent 2.5 hours to find parking far away from the hotel. the room cleaning was terrible. Anyhow, i shortened my trip from 3 nights to 2 nights. At the checkout I requested them a refund but they said the person dealing with Expedia booking will come at 9. He didn't show up till 11 am and finally i decided to leave without getting refund for 1 night. Then i dropped my account number and contact details. No body called me for refund till now. I want my money back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
was bad
we booked free parking with the room, but when we arrived they asked for parking fee. Also there was problem with the alarm that would be setting off every few minutes, also in the morning the electricity was shut down for an hour or so. There was no tissues and no coffee or sugar, and when asked for tissues, they brought bathroom tissues. my experience with this hotel was so bad that I'll never book in it again and I definitely don't recommend it for anyone who wants to booke a hotel in almadina

8/10 Good

Shoukat

Liked: Cleanliness, room comfort
very nice place n comfort we enjoyed because near to masjid n take only few minutes

6/10 Okay

Joao paulo

Disliked: Staff & service
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities