"I trekked up to the Shasta area to chase waterfalls. I decided to stay at this property because it seemed fairly centralized to the places I would be visiting.
Check-In: The young man who checked me in was professional, well dressed, and very knowledgeable about the weather & the area. He was patient in answering my questions & very informative on the amenities the property offered.
Room: I stayed in the Carmen Suite #211. It was a 1 bedroom suite with a jetted tub. It was right next to the elevator on the second floor. I was surprised at how large the suite was. Overall it was clean, but had a weird smell. I liked the full size refrigerator, microwave, and sink.
The couch was a sleeper. The sleeper part of the couch was sunken in. The chaise portion was firm. There were also some white stains on the chaise.
There were some stains on the curtains. They probably just needed to be dry cleaned. There wasn't a fire alarm in the bedroom. I notified the front desk when I checked out.
If you use the tub, you have to maximize water pressure, otherwise the water will seep onto the floor behind the tub. The tub jets worked great. The tub was a great touch. It elevated the whole suite touch. The ceiling tile left of the tub is hanging down & should be replaced.
Overall great stay with minor issues that should be addressed."