Title: Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Travelers find rejuvenation at Armonia Spa with Ayurvedic treatments and detox wraps that restore balance and provide deep relaxation ## Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive ![3 outdoor pools, free cabanas, pool umbrellas - Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/6ac9aeee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/bc4ffc2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/0dbefa20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's activities - Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/363fa693.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, free cabanas, pool umbrellas - Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive (Mazatlán)](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/295ac82a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Cerritos, guests enjoy a peaceful retreat with international dishes at five restaurants. The property offers free beach cabanas, a swim-up bar, a private beach, and attentive staff praised by visitors. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - On private beach - Hot tub - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=843081&PinnedHotelID=843081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 2 of 2 rooms ### View all photos for Master Suite Ocean View ![In-room dining](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/c5317136.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Ocean View 8.8 Excellent 15 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator Dining table LED TV - 419 sq ft - Partial ocean view - Sleeps 6 - 1 Double Sofa Bed and 2 Double Beds ### View all photos for Junior Suite Ocean View ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/850000/843100/843081/464e89f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View 8.6 Excellent 37 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV Hypo-allergenic bedding - 973 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information) ## About the area Located on a private beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos, a neighborhood in Mazatlán. Fuerte 31 de Marzo and Mazatlán Letters are local landmarks, and some of the area's attractions include Mazagua Aquatic Park and Mazatlán Aquarium. Traveling with kids? Consider Munba National Whale Museum, or check out an event or a game at Teodoro Mariscal Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. [Visit our Mazatlán travel guide](https://www.expedia.ca/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.30960%2C-106.47917&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_ZHi2dGYBPEthkgKtlJ1TsNo42M=) Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110 ### What's nearby - Mazagua Aquatic Park \- 14 min walk \- 1.1 km - Witches Beach \- 19 min walk \- 1.6 km - Marina Mazatlan Golf Course \- 7 min drive \- 3.9 km - Cerritos Beach \- 10 min drive \- 6.9 km - The Mazatlan Malecón \- 14 min drive \- 11.9 km ### Getting around - General Rafael Buelna Intl. Airport (MZT) - 29 min drive ### Restaurants - ‪Hotel Riu Mazatlán, Sinaloa - ‬20 min walk - ‪Kelly's Bar - ‬13 min walk - ‪Restaurante Las Gaviotas @ RIU Emerald Bay - ‬4 min drive - ‪Sport Bar Riu Mazatlan Emerald Bay - ‬19 min walk - ‪The Bistro - ‬7 min walk ## About this property ### Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Luxury all-inclusive property located in Cerritos You can look forward to a swim-up bar, a beach bar, and a poolside bar at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. With a private beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a sports massage, or aromatherapy at Armonia Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball and snorkeling. In addition to a free grocery shopping service and a rooftop terrace, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - A free area shuttle, 2 outdoor tennis courts, and express check-out - Express check-in, babysitting (surcharge), and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All 378 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. More amenities include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with shower/tub combinations and free toiletries - LED TVs with premium channels - Separate sitting areas, kitchenettes, and refrigerators ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Meals and beverages at companion properties Limited gourmet or à la carte dining ### Activities and facilities/equipment All non-motorized water sports are included. ### Land activities Fitness facilities Tennis Volleyball ### Lessons/classes/games Cooking Dancing Language ### Entertainment Onsite entertainment and activities Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/522500/522426/0aea7db6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pueblo Bonito Mazatlan - All Inclusive Zona Dorada - Pool - Hot tub - All-inclusive - Kids pool 9.0 Wonderful 1,002 reviews CA $293 CA $349 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=522426&PinnedHotelID=522426&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2470000/2461600/2461537/52b54a82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Emerald Bay - 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Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=425187&PinnedHotelID=425187&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking - Wheelchair-accessible parking available ### Food and drink - 4 bars/lounges - 5 restaurants - A beach bar - A poolside bar - A swim-up bar ### Restaurants on site - Deli I and II - Emerald Grill - La Cordeliere - Sunset Grill - The Bistro ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Beach volleyball - Children's pool - Full-service spa - Golf driving range - Gym - Hot tub - Piano - Sauna - Shopping - Snorkeling - Tennis lessons - TV in common areas - Yoga classes ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - Free area shuttle - Grocery/convenience store - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - Free pool cabanas - Garden - On a private beach - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 15 buildings - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with premium satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Kitchenette - Microwave - Refrigerator - Stovetop ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in time starts at 4:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Emerald Bay Pueblo Bonito Emerald Bay Resort Pueblo Bonito Emerald Pueblo Bonito Emerald Bay Pueblo Bonito Emerald Bay Mazatlan Pueblo Bonito Emerald Bay Resort Pueblo Bonito Emerald Bay Resort Mazatlan Pueblo Bonito Resort Emerald Bay Emerald Bay Mazatlan Mazatlan Emerald Bay Pueblo Bonito Emerald Bay Hotel Mazatlan Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan Pueblo Bonito Emerald Bay Resort Spa All Inclusive Pueblo Bonito Emerald Bay Resort All Inclusive Pueblo Bonito Emerald Bay All Inclusive Mazatlan Pueblo Bonito Emerald Bay Resort Spa All Inclusive Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán ## Frequently asked questions ### Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? ### Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? ### What time is check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? ### Where is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 616 8 - Good 208 6 - Okay 99 4 - Poor 47 2 - Terrible 32 ## Reviews ### 8/10 Good #### Andrew Jan 4, 2026 The staff was friendly, the food was good, and the selection of pools was nice. ##### Andrew ### 10/10 Excellent #### Yvette Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, great customer service and the food was great ##### Yvette Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Richard Jan 7, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great spa. Relaxing environment. Good food. ##### Richard Stayed 14 nights in Dec 2025 ### 8/10 Good #### John Craig Jan 9, 2026 Liked: Cleanliness Yes. Room clean and staff were fine. Not overly friendly like when in Cabo. ##### John Craig Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Douglas Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool jungle vibe with big iguana’s chilling by the pool. ##### Douglas Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Abigail Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super clean and comfortable ##### Abigail Stayed 4 nights in Oct 2025 ### 8/10 Good #### Tyler Dec 8, 2025 Liked: Cleanliness, property conditions & facilities I liked the place, was a bit dated. Beach access was weird and not really a beach in front. Pool was awesome, food was good in the 2 restaurants aside from the buffet. Staff was mostly good. One guy Rodrigo at the front desk was super helpful when my wife lost her AirPods, he not only found them but had them delivered to another friend from our city in Mazatlan. He was awesome! ##### Tyler Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Trenton Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was extremely friendly and helpful ##### Trenton Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Timbra Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing trip, The resort was so beautiful and clean. ##### Timbra Stayed 5 nights in Mar 2025 ### 8/10 Good #### Karen Carpenter Nov 8, 2025 Liked: Cleanliness, staff & service, amenities I have stayed here several times and really enjoy the beautiful grounds and wonderful service. I especially enjoyed the food at the Bistro restaurant and Cilantros at the resort in town. The people who work at the hotel go out of their way to give you a pleasant experience. The rooms could use a refresh though. The tile and grout are quite worn especially in the bathrooms. I had a ceiling leak while I was there and they did fix it. It would be nice if they could update this hotel like they did with Pueblo Bonito Mazatlan. Both hotels are nice but I prefer the quieter vibe at Emerald Bay. ![](https://a.travel-assets.com/ugc/hotel-reviews/ec41070b-ced7-406e-902e-5abcf6c0bf73-1762550691278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83286261-91ef-4b33-ad2a-4ae531845fa1-1762550684324.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b900748-82dc-4153-8502-d0e55717b254-1762550706799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Carpenter Stayed 5 nights in Nov 2025 ### 8/10 Good #### William Nov 9, 2025 Liked: Cleanliness The friendliness of the staff, trying at all times to accommodate and extend themselves for their guests is why I gave a rating of 4 star (staff alone would be 5 star). The pools at the resort were very nice also. I found my room to be less than appealing. It reeked of disinfectant and an underlying musty, moldy smell. It was stark and bare. The ocean view was very nice though. ##### William Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Sarah Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff, water aerobics, pottery painting, beach walks, breakfast buffet, maid service, grounds. ##### Sarah Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Gordon Brian Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff and properties were top-notch ##### Gordon Brian Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Apr 11, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### One of the best Hotels in Mazatlán The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there. ##### Verified traveller Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Makayla Janelle May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it! ##### Makayla Janelle Stayed 9 nights in May 2025 ### 10/10 Excellent #### Keith James Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome property!! Staff is very friendly and professional!!! ##### Keith James Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### john Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff extraordinarily friendly and professional ##### john Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Roberto Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent food service at Bistro. Good amenities. The only bad thing in the bar closing 10:30pm. ##### Roberto Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Tammy Jun 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jesus at the pool was awesome. He took care of us each day making sure we had what we needed. ##### Tammy Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Karyn Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at Pueblo Bonito Emerald Bay are amazing! I will definitely be back ##### Karyn Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Pamela May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing. Beautiful resort and landscaping. Excellent staff. Nice rooms with great view. If you're looking for night life and lots of activities, this isn't for you. But if you want relaxing and good food and drinks, it's perfect. ##### Pamela Stayed 7 nights in May 2025 ### 10/10 Excellent #### Maria Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and love the service. The staff was very friendly and kind. I had a situation occur where I had to switch rooms and they were very kind and flexible. ##### Maria Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Phillip Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Actually, the floor in my room never seemed to get clean along with the bottom of the toilet, having urine stains from before we got there. Even with that being said, the staff was so overly helpful and friendly, and kept everything outside so incredibly maintained and me and my family so well served that I am absolutely coming back to Pueblo Bonito Emerald Bay! The servers and the bartenders were incredible even above the rest of the staff! The beds were very comfortable and besides having to brush my feet off every time I got in bed the room was beautiful! Incredible views with every step. I pushed my mother all around the resort every day because we enjoyed the walk but every 15 or 20 feet another cart would stop to make sure we did not need a ride. Everyone wanted to be so helpful! ![](https://a.travel-assets.com/ugc/hotel-reviews/2b7b7384-eac4-4244-805d-664f0c5ebcbf-1762465647830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3eec0185-d7e6-4bff-a4e0-985585ae7234-1762465644262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0d1008a3-d798-42d3-a4dc-f6d6a21d0be8-1762465647487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5151b14f-b0bf-4c54-a5ba-201333541005-1762465648053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phillip Stayed 6 nights in Oct 2025 ### 8/10 Good #### Marc Nov 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We have been coming here for many years, and while not as good as it once was (nothing is it seems, post COVID) we still very much enjoyed our stay. Check-in was seamless and we got a great room (Thank you desk staff Ismael and Fernano). Property is beautiful and mostly well maintained, staff are generally very friendly and helpful. The pool staff (shoutout to Julio!) are readily available and keep your drinks full and food coming. That said, the All inclusive is expensive for the quality of food available. Mind you we haven’t been anywhere else of late, so our perceptions may be way off. Also, it looks like a major storm decimated the beach in the last year and it is inaccessible. Not the resorts fault, but it was certainly a surprise. We will be back next year but will likely look at different options in the future. ![Sunset](https://a.travel-assets.com/ugc/hotel-reviews/01050652-7ca7-46eb-8a30-7114413a9651-1762562877885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poolside](https://a.travel-assets.com/ugc/hotel-reviews/95a18ec0-6ba9-4f67-a02d-468234559fe9-1762562879791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marc Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kenneth Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my first time to this resort. It was beautiful, the service was excellent, the all inclusive food was also extremely good. The staff was warm & welcoming. I will definitely come back! ##### Kenneth Stayed 7 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Luna Palace Hotel and Suites](https://www.expedia.ca/Mazatlan-Hotels-Luna-Palace-Hotel-And-Suites.h522203.Hotel-Information) > > [Star Palace Hotel](https://www.expedia.ca/Mazatlan-Hotels-Star-Palace-Hotel.h17403549.Hotel-Information) > > [The Palms Resort of Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-The-Palms-Resort-Of-Mazatlan.h9117.Hotel-Information) > > [Condo Costa Veleros](https://www.expedia.ca/Mazatlan-Hotels-Condo-Costa-Veleros-By-LATAM-Vacation-Rentals.h21859756.Hotel-Information) > > [Planet Hollywood Resort & Casino](https://www.expedia.ca/Las-Vegas-Hotels-Planet-Hollywood-Resort-Casino.h15117.Hotel-Information) > > [Hotel Playa Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-Hotel-Playa-Mazatlan.h425179.Hotel-Information) > > [Wyndham El Cid Marina Beach Hotel & Yacht Club - 1 Bedroom](https://www.expedia.ca/Mazatlan-Hotels-Wyndham-El-Cid-Marina-Beach-Hotel-Yacht-Club-1-Bedroom.h61552129.Hotel-Information) > > [Park Royal Beach Mazatlán](https://www.expedia.ca/Mazatlan-Hotels-Park-Royal-Beach-Mazatlan.h15858065.Hotel-Information) > > [Pacific Palace Beach Tower Hotel](https://www.expedia.ca/Mazatlan-Hotels-Pacific-Palace-Beach-Tower-Hotel.h12851766.Hotel-Information) > > [Condominio Hacienda del Sol](https://www.expedia.ca/Mazatlan-Hotels-Condominio-Hacienda-Del-Sol.h29687656.Hotel-Information) > > [SUITES LAS FLORES BEACH MAZATLAN](https://www.expedia.ca/Mazatlan-Hotels-Las-Flores-Beach-Resort.h15078.Hotel-Information) > > [Royal Villas Resort](https://www.expedia.ca/Mazatlan-Hotels-Royal-Villas-Resort.h27378.Hotel-Information) > > [Sunvivia by Fiesta Americana Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-Sunvivia-By-Fiesta-Americana-Mazatlan.h565362.Hotel-Information) > > [El Cid Castilla Beach Hotel](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-Castilla-Beach-Hotel.h425187.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [El Cid Marina Beach Hotel](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-Marina-Beach-Hotel.h521987.Hotel-Information) > > [El Cid El Moro Beach Hotel](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-El-Moro-Beach-Hotel.h521988.Hotel-Information) > > [DoubleTree by Hilton Mazatlan](https://www.expedia.ca/Mazatlan-Hotels-DoubleTree-By-Hilton-Mazatlan.h19415351.Hotel-Information) > > [El Cid Granada](https://www.expedia.ca/Mazatlan-Hotels-El-Cid-Granada.h425185.Hotel-Information) > > [Costa De Oro Beach Hotel](https://www.expedia.ca/Mazatlan-Hotels-Costa-De-Oro-Beach-Hotel.h791300.Hotel-Information) > > [Best Western Posada Freeman](https://www.expedia.ca/Mazatlan-Hotels-Best-Western-Posada-Freeman.h1039612.Hotel-Information) > > [Pueblo Bonito Mazatlan - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Mazatlan-All-Inclusive.h522426.Hotel-Information) > > [Viaggio Resort Mazatlán](https://www.expedia.ca/Mazatlan-Hotels-Viaggio-Resort-Mazatlan.h82683231.Hotel-Information) ### Flights > [Qatar Airways](https://www.expedia.ca/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) ### Packages > [Bahamas Vacations](https://www.expedia.ca/Bahamas.d13.Destination-Travel-Guides)