Title: HOTEL TRAMONTO MAZATLAN - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL TRAMONTO MAZATLAN Beachside hotel to enjoy outdoor pool and sand beach ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/73caa083.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite | Private kitchen](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/75448900.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/c963c4f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 2 Queen Beds | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/ab00fc3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/6bf9dc22.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL TRAMONTO MAZATLAN, in Zona Dorada, offers a refreshing escape with an outdoor pool and SANTA CARAJA restaurant. Enjoy free in-room WiFi, elevator access, and luggage storage—amenities previous guests have appreciated. 8.0 Very good ## Popular amenities - Bar - Pool - Housekeeping - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates # Tonight [Sep. 21 - Sep. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-21&endDate=2025-09-22&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 22 - Sep. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=88832361&PinnedHotelID=88832361&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/b7cd97c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom Down duvet - Sleeps 2 - 1 King Bed ![Luxury Suite, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/08fa6502.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 2 Bedrooms 8.4 Very good 5 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Kitchen Smart TV Down duvet 2 bedrooms - 2 bedrooms - Ocean view - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ![Luxury Room, 1 King Bed](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/bfb97a2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom - Beach view - Sleeps 2 - 1 King Bed ![Luxury Room, 2 Queen Beds](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/a6cb67a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Queen Beds 8.8 Excellent 6 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/cfae2b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 7.0 Good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom Down duvet - Sleeps 4 - 2 Queen Beds ![Comfort Room, 2 Queen Beds](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/1f4c3b57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom Down duvet - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Suite](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/a40bcecb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Individually furnished Individually decorated Air conditioning Refrigerator Smart TV Down duvet 3 bedrooms Blackout drapes/curtains - 3 bedrooms - Ocean view - Sleeps 8 - 4 Queen Beds ![Comfort Room, 1 King Bed](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/f7fa22a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed ### Highlights Balcony Individually furnished Individually decorated Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Separate bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, down comforters, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/e0c009d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Smart TV Blackout drapes/curtains Ceiling fan - Ocean view - Sleeps 10 - 2 King Beds, 2 Queen Beds and 2 Twin Sofa Beds ![Comfort Room, 2 Bedrooms](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/9f0962ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Bedrooms 9.4 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Smart TV Down duvet 2 bedrooms Blackout drapes/curtains - 2 bedrooms - City view - Sleeps 6 - 2 Queen Beds and 1 King Bed ![Junior Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/902783c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Kitchen Smart TV Down duvet Separate bedroom - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Studio Suite](https://images.trvl-media.com/lodging/89000000/88840000/88832400/88832361/5377b325.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning Kitchen Smart TV Blackout drapes/curtains Ceiling fan - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/430000/425200/425179/659e6cf2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Playa Mazatlan Zona Dorada - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,004 reviews CA $150 CA $178 total includes taxes & fees Sep 22 - Sep 23 [](https://www.expedia.ca/Mazatlan-Hotels-Hotel-Playa-Mazatlan.h425179.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=180011&destination=Mazatlán&destType=MARKET&latLong=23.249414,-106.41114&searchId=f00687c7-00bd-4049-81cc-732cf334bac1&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/20000000/19420000/19415400/19415351/4b4ce4cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Mazatlan Zona Dorada - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-HOTEL-TRAMONTO-MAZATLAN.h88832361.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMazatlan-Hotels-HOTEL-TRAMONTO-MAZATLAN.h88832361.Hotel-Information) ## About the area Located in Zona Dorada, a neighborhood in Mazatlán, HOTEL TRAMONTO MAZATLAN is in the entertainment district and on the beach. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Olas Altas Beach. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Looking to get your feet wet? Snorkeling, windsurfing and fishing adventures can be found near the property. [Visit our Mazatlán travel guide](https://www.expedia.ca/Mazatlan.dx180011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.24441%2C-106.45406&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=unqUHnpHvFHihDiwH0zPt82k6L8=) 504 Av. Playa Gaviotas Las Gaviotas, Mazatlán, Sin., 82110 ### What's nearby - Punta Camaron Beach - 2 min walk - 0.2 km - The Mazatlan Malecón - 16 min walk - 1.4 km - El Cid Country Club Golf Course - 17 min walk - 1.5 km - Cerritos Beach - 6 min drive - 4.6 km - Mazatlán Aquarium - 7 min drive - 4.3 km ### Getting around - General Rafael Buelna Intl. Airport (MZT) - 34 min drive ### Restaurants - ‪Panamá Zona Dorada - ‬5 min walk - ‪Seoullo - ‬3 min walk - ‪Arturo Bar - ‬2 min walk - ‪Sweet And Fit Restaurante - ‬3 min walk - ‪Dairy Queen - ‬2 min walk ## About this property ### HOTEL TRAMONTO MAZATLAN Hotel near The Mazatlan Malecón At HOTEL TRAMONTO MAZATLAN, you can look forward to a poolside bar, a free daily manager's reception, and a bar. Be sure to enjoy a meal at SANTA CARAJA, the on-site family restaurant. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers and pool umbrellas - A TV in the lobby, an elevator, and outdoor furniture - Smoke-free premises and luggage storage Room features All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Select Comfort beds and down comforters - Rainfall showers, designer toiletries, and hair dryers - 65-inch Smart TVs with satellite channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (MXN 100 per day) - Street parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - SANTA CARAJA ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - On the beach - Outdoor furniture - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 27 steps to reach entrance - Elevator (35 inch wide door) - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (40 inches high) - Wheelchair-width doorways - Wheelchairs on site ### More - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 65-inch smart TV with satellite channels ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 1:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: MXN 100 per day (66 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9:00 AM to 9:00 PM ## Frequently asked questions ### Does HOTEL TRAMONTO MAZATLAN have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM. ### Is HOTEL TRAMONTO MAZATLAN pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at HOTEL TRAMONTO MAZATLAN? > Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours. ### What time is check-out at HOTEL TRAMONTO MAZATLAN? > Check-out is at noon. ### Where is HOTEL TRAMONTO MAZATLAN located? > Located in Zona Dorada, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Punta Camaron Beach and The Mazatlan Malecón. Islands and Protected Areas of the Gulf of California and Islas de Mazatlan Ecological Reserve are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL TRAMONTO MAZATLAN Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 78 8 - Good 34 6 - Okay 16 4 - Poor 18 2 - Terrible 13 ### 8.4/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Ezekiel Sep 9, 2025 Liked: Cleanliness Ff ##### Ezekiel Stayed 4 nights in Aug 2025 ### 8/10 Good #### Malcolm Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and excellent beach access. The swimming pool needs to be heated and the hot tub needs to be hot. ##### Malcolm Stayed 7 nights in Mar 2025 ### 8/10 Good #### Ishmael Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff! Awesome place with beautiful view. However, the elevators are a disaster. Only two elevators for all the 19+ floors, and most of the time they will not close, or they are being fixed. With only 5 guests allowed at a time, you can expect to wait a long time to get to the bottom floor or to your room. ##### Ishmael Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jarred Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and a friendly staff. Lots of dining options within walking distance. ##### Jarred Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Martin May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean property with friendly staff. ##### Martin Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Steve Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice clean room. Very spacious and bright. ##### Steve Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Marina Sep 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar súper bonito limpio y el personal súper atentos y amables.. ##### Marina Stayed 4 nights in Aug 2023 ### 8/10 Good #### Rigoberto Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very clean in safe and convenient area, ##### Rigoberto Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Maria G Aug 11, 2023 Liked: Amenities I loved this hotel so much that I have reserved it again for September ##### Maria G Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Felix Nov 13, 2024 Rooms was ok seen covers on drains maybe some type of bug infestation overall was ok will stay there again ##### Felix Stayed 13 nights in Oct 2024 ### 8/10 Good #### Liliana Jul 25, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service no leeway by front desk staff. cant enjoy amenities 1 second before check in nor after. they wanna charge to use towel after check out as i was waiting for my flight. badically get out! will not bring manager to talk. they say they have no manager onsite which is BS. rooms are nice and ocean fromt great view but front desk staff sucks! ##### Liliana Stayed 2 nights in Jul 2025 ### 8/10 Good #### Diego Apr 7, 2024 Liked: Staff & service, property conditions & facilities, room comfort Good experience bathroom alittle dirty but overall good location ##### Diego Stayed 2 nights in Apr 2024 ### 8/10 Good #### Valles May 14, 2024 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Hotel cómodo, pero aún le faltan detalles El hotel tiene buena ubicación, le falta área d playa , no hay donde sentarse, playa muy sucia … no limpian, área común de alberca es pequeña, los cuartos bien muy amplios, solo faltan más espejos y sillas en balcones, no tienen mucha opción de comidas ##### Valles Stayed 3 nights in May 2024 ### 8/10 Good #### Julio Apr 14, 2024 Liked: Cleanliness, amenities It has a very Nice ocean View as its Few meters from the sea. The room has enough to have a good stay and was clean. The building needs mantenance and elevators are messi, staff was not very friendly with my needs when needing extra towels and prepare extra bed at night. ##### Julio Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Hugo Jan 25, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Easy access ##### Hugo Stayed 3 nights in Jan 2024 ### 8/10 Good #### Malcolm Mar 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Tramonto hotel is very conveniently located within the Golden Zone which is ideal for beach access and Gold zone restaurants. The swimming pool and hot tub however are rarely heated and this is very disappointing to individuals who are sensitive to cold water. ##### Malcolm Stayed 11 nights in Feb 2024 ### 10/10 Excellent #### Jorge Feb 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved this place, very nice and clean, I would definitely stay there again, you can walk to go shopping or eat and the view of the beach and the city is spectacular!! Thank you so much!! ##### Jorge Stayed 5 nights in Feb 2023 ### 6/10 Okay #### Natividad Jul 22, 2024 Disliked: Room comfort Rooms are really small, no windows - No view to the ocean or city. Will not stay there again. ##### Natividad Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### OBED AARON May 20, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Muy sucio desde que entras por el Lobby y Mal servicio al cliente en la recepción. La otra es que mal servio del restaurante y bar que tienen an lado del Lobby. ##### OBED AARON Stayed 3 nights in May 2024 ### 4/10 Poor #### sandra Jul 29, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities No parking was a total inconvenience, only 2 elevators for all including employees waited up to 25 minutes use elevators not enough tables and shade in pool area and no dining or bar open in hotel all 4 days i was there ##### sandra Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Guadalupe Mar 1, 2023 Liked: Cleanliness Disliked: Staff & service, amenities Never go back to this Hotel. No customer service at all, the room was so tiny, also offering breakfast include???? 😂 without a kitchen or restaurant??? ##### Guadalupe Stayed 3 nights in Feb 2023 ### 4/10 Poor #### Leslie Jul 11, 2024 Disliked: Cleanliness, property conditions & facilities The room was not up to standards ##### Leslie Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Grace Jul 27, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Over praised rude staff Over priced No restaurant service. People were just eating and drinking in the pool disgusting. The Rooms had no Chairs it was just a bad Hotel staff were very Rude!! Charge for the towel that was stolen from my chair while in the Jacuzzi since there was vomit in the pool I hated this place! Will never stay there ##### Grace Stayed 5 nights in Jul 2024 ### 2/10 Terrible #### vanessa Aug 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst hotel! Worst hotel!!!! the service was so bad, the employees are rude!!! the management is terrible. dont waste your money, so expensive and the hotel is so ugly & overpriced its so hot AC doesnt work and elevator brakes down all the time. ##### vanessa Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Robert Aug 3, 2024 Disliked: Staff & service, room comfort #### 70and older would like this spot The check in states 3 pm. When 3 pm came along the rooms were not clean and we had to wait . Rooms had ac but hotel lobby and parts inside hotel did not so it was hot. There are 2 elevators and they are slow I think I passed my birthday waiting for one. The receptionist are rude and snobby .No restaurants inside hotel and nice pool but with 3000 rules. If you are wanting a fun place to stay please stay somewhere else. Mazatlán is a spot th relax have fun and enjoy not to be told by a security guard what you can’t do! ##### Robert Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Adults Only Resorts & Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-Adults-Only-Resorts.0-0-d117-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Quintas del Mar II](https://www.expedia.ca/Mazatlan-Hotels-Quintas-Del-Mar-II.h16183061.Hotel-Information) > > [Wymara Resort and Villas](https://www.expedia.ca/Providenciales-Hotels-Wymara-Resort-And-Villas.h2431321.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Costa Bonita Resorts](https://www.expedia.ca/Mazatlan-Hotels-Costa-Bonita-Condominium-Beach-Resort.h796468.Hotel-Information) > > [Best Western Posada Freeman](https://www.expedia.ca/Mazatlan-Hotels-Best-Western-Posada-Freeman.h1039612.Hotel-Information) > > [All Inclusive Resorts and Hotels in Spain](https://www.expedia.ca/Destinations-In-Spain-All-Inclusive-Hotel.0-0-d166-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Park Royal Beach Mazatlán](https://www.expedia.ca/Mazatlan-Hotels-Park-Royal-Beach-Mazatlan.h15858065.Hotel-Information) > > [The Cromwell- A Caesars Rewards Destination](https://www.expedia.ca/Las-Vegas-Hotels-The-Cromwell.h41078.Hotel-Information) > > [Four Seasons Resort Whistler](https://www.expedia.ca/Whistler-Hotels-Four-Seasons-Resort-Whistler.h1029834.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Riu Emerald Bay - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Riu-Emerald-Bay-All-Inclusive.h2461537.Hotel-Information) > > [Condo Costa Veleros](https://www.expedia.ca/Mazatlan-Hotels-Condo-Costa-Veleros-By-LATAM-Vacation-Rentals.h21859756.Hotel-Information) ### Flights > [Flights from Winnipeg](https://www.expedia.ca/lp/flights/6141041/flights-from-winnipeg) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YTZ) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/ytz/phx/toronto-to-phoenix) > > [Flights from Calgary (YYC) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/yyc/kef/calgary-to-reykjavik) ### Cars > [Hertz Car Rentals In Red Deer](https://www.expedia.ca/Hertz-Car-Rentals-In-Red-Deer.d6139537-c40.Car-Rental-Guide-Suppliers) > > [Car rentals in Barcelona](https://www.expedia.ca/Car-Rentals-In-Barcelona.d179992.Car-Rental-Guide) ### Activities > [Things to do in Niagara-on-the-Lake](https://www.expedia.ca/Things-To-Do-In-Niagara-On-The-Lake.d8957.Travel-Guide-Activities) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [The South Vacations](https://www.expedia.ca/The-South.d6209865.Destination-Travel-Guides)