2/10 Terrible
Nabil
Jul 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was professional and quick with my check-in, but the room had a terrible smell. The towels had lost their softness due to overuse, making them harsh and unusable. The bed sheets were stained with what seemed to be yellow saliva marks, and the mattress was covered only by a loose sheet. The worst part was when a staff member knocked on the door, insisting on doing an inventory of the kitchen utensils, which included four cups, two dishes, and a kettle. I refused and told him I wasn’t using any of the provided items. During check-out, the morning receptionist asked me to wait while they counted the dishes and cups. A woman quickly went to the room to do the inventory. My wife told her that if they cared about the hotel, they should clean the dust under the beds and replace the pillows and mattress immediately. Overall, it was a very bad place to stay.
Nabil
Stayed 1 night in Jul 2024
