Outdoor pool, sun loungers

Reviews of Radisson Blu Hotel & Residence, Maputo

5 out of 5
Radisson Blu Hotel & Residence, Maputo
Avenida Marginal 141, Maputo

Reviews

8.8

Excellent

Rating 10 - Excellent. 180 out of 323 reviews" "
Rating 8 - Good. 103 out of 323 reviews" "
Rating 6 - Okay. 23 out of 323 reviews" "
Rating 4 - Poor. 5 out of 323 reviews" "
Rating 2 - Terrible. 12 out of 323 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LaMine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t understand the separate charge for chilli, it’s absolutely absurd.
Stayed 6 nights in Apr 2024
Response from Radisson Blu Hotel and Residence Maputo on Apr 25, 2024
Dear LaMine, Thank you for taking the time to leave us a review. Feedback like this allows us to continue to improve our services, and please know that we have forwarded it to our team. Nonetheless, we are happy to know that you were happy with your stay with us. Until next time, Rob Van der VeldenGeneral Manager

10/10 Excellent

LaMine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I really enjoyed my stay at the Radisson Blu Residence. Excellent service all the way.
Stayed 5 nights in Mar 2024
Response from Radisson Blu Hotel and Residence Maputo on Mar 21, 2024
Dear LaMine, Thank you for taking the time to leave us a review. We are very happy to know that you were happy with our services and hotel. We are very much looking forward to your return. Until next time, Rob Van der VeldenGeneral Manager

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Radisson Blu Hotel and Residence Maputo on Mar 25, 2024
Dear John Thank you for taking the time to leave us a review. We are happy to know that you were overly satisfied with our services. Until next time, Rob Van der VeldenGeneral Manager

8/10 Good

Dr Bolarinwa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not too bad for a Radisson Blu Hotel. I have definitely stayed at one. Remember your insecticide for the little roaches!!
Stayed 3 nights in Feb 2024
Response from Radisson Blu Hotel and Residence Maputo on Feb 21, 2024
Dear Dr. Bolarinwa, Thank you for taking the time to leave us a review, as feedback like this allows us to continue to improve the quality of our services. We appreciate your honest feedback, and please be aware that your points have been forwarded to the concerned managers. Rob Van der VeldenGeneral Manager

10/10 Excellent

Bongane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The excellence the hotel gives , everything about the hotel ! It’s unique, it’ll be a pleasure going back again within few weeks
Stayed 1 night in Feb 2024
Response from Radisson Blu Hotel and Residence Maputo on Feb 21, 2024
Dear Bongane, Thank you for taking the time to leave us a review. We are thrilled to know that we managed to meet your expactations, and are very much looking forward to hosting you again in the near future. Until then, Rob Van der VeldenGeneral Manager

10/10 Excellent

Bongane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence attendance
Stayed 1 night in Jan 2024
Response from Radisson Blu Hotel and Residence Maputo on Feb 21, 2024
Dear Bongane, Thank you for taking the time to leave us a review. We are happy to know that you were thoroughly satisfied with our services. Until next time. Rob Van der VeldenGeneral Manager

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place if you like a busy atmosphere but a quiet room. The breakfast was amazing!
Stayed 5 nights in Jan 2024
Response from Radisson Blu Hotel and Residence Maputo on Jan 29, 2024
Dear Angela, Thank you so much for taking the time to leave us a review. We are happy to know that you enjoyed your time with us, and are looking forward to hosting you again. Rob Van der VeldenGeneral Manager

10/10 Excellent

FILIMAO, LENEXA

Stayed 4 nights in Jan 2024
Response from Radisson Blu Hotel and Residence Maputo on Jan 24, 2024
Dear Filimao, Thank you for taking the time to leave us a review. We are happy to know that you were overly satisfied with your stay at our hotel. Until next time. Rob Van der VeldenGeneral Manager

10/10 Excellent

Zacarias

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Radisson Blu Hotel and Residence Maputo on Jan 15, 2024
Dear Zacarias, Thank you for taking the time to leave us a review. Its joyful to know that we met your expectations. We are very much looking forward to your return. Rob Van der VeldenGeneral Manager

10/10 Excellent

Tijuana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Radisson Blu Hotel and Residence Maputo on Jan 15, 2024
Dear Tijuana, Thank you for taking the time to leave us a review. We are happy to know that we met your expectations, and hope you return to our hotel in the near future. Rob Van der VeldenGeneral Manager

10/10 Excellent

Bongane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Radisson Blu Hotel and Residence Maputo on Jan 8, 2024
Dear Bongane, Thank you for taking the time to leave us a review. We are happy to know that we managed to meet your expectations. And we hope you return again in the near future. Rob Van der VeldenGeneral Manager

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and welcoming
Stayed 1 night in Dec 2023
Response from Radisson Blu Hotel and Residence Maputo on Dec 15, 2023
Dear Lorraine, Thank you for taking the time to leave us a review. We are happy to know that you enjoyed your stay here, and we met your expectations. In behalf of all the team, we hope to welcome you again. Until then,

8/10 Good

Adrianus

Stayed 6 nights in Nov 2023
Response from Radisson Blu Hotel and Residence Maputo on Dec 18, 2023
Dear Adrianus, Thank you for taking the time to leave us a review. We hope we can host you again and exceed your expectations. Until then, Rob Van der VeldenGeneral Manager

4/10 Poor

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Radisson Blu Hotel and Residence Maputo on Dec 15, 2023
Dear Mr. Charles, Thank you for taking the time to leave us a review; as we need constant feedback from our clients to continue to improve our services. We are unhappy to know that your experience with us, was not up to your standards, and would like to know more as why was your experience with us not very positive. Nonethless, we would like to host you again, and exceed your expectations.

8/10 Good

Ramiro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, solid place to stay all around and great location.
Response from Radisson Blu Hotel and Residence Maputo on Nov 24, 2023
Dear Ramiro, Thank you for taking the time to leave us a review. We are glad to know that met your expectation. And we hope to host you again. Rob Van der VeldenGeneral Manager

8/10 Good

Seynabou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Radisson Blu Hotel and Residence Maputo on Nov 16, 2023
Dear Seynabou, Thank you for taking the time to leave us a review. we look forward to hosting you in the near future.Rob Van der VeldenGeneral Manager

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a nice hotel. The staff were very strange - there were lots of them but none were very welcoming or helpful. The breakfast buffet was very good and the rooms views were nice as well. The shower had a tendency to flood the bathroom due to the design.
Stayed 4 nights in Oct 2023
Response from IV on Oct 24, 2023
Dear Rebecca, Thank you for taking the time to leave us a review. We appreciate it, as reviews like this give us the space to improve. I am sharing your points with the team, and we shall take adequate action. We are glad that you had a positive stay and enjoyed your experience with us, and we are looking foward to hosting you again. Warm regards, Radisson Blu Maputo Hotel & Residences

8/10 Good

Jens

Stayed 1 night in Sep 2023
Response from - on Sep 18, 2023
Dear Jen, Thank you for taking the time to leave us a review. We are looking forward to host you again and exceed your expectations. Rob Van der VeldenGeneral Manager

10/10 Excellent

fci

Stayed 1 night in Jul 2023
Response from Radisson Blu and Residence Maputo on Aug 10, 2023
Dear fci,Greetings of the day,Thank you for your Feed back ,we look forward to hosting you in the near future.

10/10 Excellent

Tarik

Stayed 1 night in Jun 2023
Response from Hotel Manegement on Jul 12, 2023
Good day, thank you for giving us a perfect rating. We look forward to welcoming you back.

10/10 Excellent

Sandra

Stayed 6 nights in Jun 2023
Response from Radisson Blu and Residence Maputo on Aug 10, 2023
Dear Sandra,Greetings of the day,Thank you for the feedback,we looking forward to welcoming you in the nearest Future.Kind Regards

10/10 Excellent

Maria

Stayed 3 nights in May 2023
Response from Hotel Manegement on Jun 8, 2023
Dear Maria,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.

8/10 Good

Ivan

Stayed 3 nights in May 2023
Response from Hotel Manegement on May 29, 2023
Dear Ivan,Thank you for reviewing your stay with us, I am sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced, I would like to apologize on behalf of the entire team.

10/10 Excellent

Jolynn

Stayed 6 nights in Apr 2023
Response from Hotel Manegement on Apr 24, 2023
Dear Jolynn,Thank you for leaving us such a wonderful review. We are glad that you had a good experience.

6/10 Okay

Mary

Stayed 14 nights in Mar 2023
Response from Hotel Manegement on Apr 24, 2023
Dear Mary,Thank you for the review. We look forward to welcoming you back to our hotel in the near future

10/10 Excellent

Perttu

Stayed 1 night in Mar 2023
Response from Hotel Manegement on Apr 24, 2023
Dear Perttu,Thank you for choosing our Radisson Blu Hotel & Residence Maputo and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future.

10/10 Excellent

Ivan

Stayed 3 nights in Mar 2023
Response from Hotel Manegement on Mar 22, 2023
Dear Ivan,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.

10/10 Excellent

Acissa

Stayed 1 night in Mar 2023
Response from Hotel Manegement on Apr 24, 2023
Dear Acissa,Thank you for the review. We look forward to welcoming you back to our hotel in the near future

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view, but not on the beach. If you want to be directly on the beach, there is another nice hotel nearby. However, the Radisson was very nice. Modern and clean. Great restaurants. And a great view.
Stayed 3 nights in Mar 2023
Response from Hotel Manegement on Mar 9, 2023
Dear Christopher,Thank you for taking the time to share your recent experience with us and for giving, us perfect feedback. We are expecting to welcome you back to our hotel soon.

10/10 Excellent

Adelaide

Stayed 2 nights in Jan 2023
Response from Hotel Manegement on Mar 7, 2023
Dear Adelaide,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.

2/10 Terrible

Jaime

Stayed 2 nights in Nov 2022

6/10 Okay

Lawrence

Travelled with family and small children
Liked: Amenities
Security at the property was good, felt safe all the time. Location near many good shopping malls and restaurants. 5 minutes from the beach . The hotel needs to train their cleaning staff , I had issues for 2 days where I had to contact the hotel supervisor to get bed linen changed. For a 5 star hotel ,this is not acceptable.
Stayed 14 nights in Jul 2022
Response from Radisson Blu Hotel & Residence Maputo on Aug 8, 2022
Dear Lawrence Greetings from Radisson Blu Hotel & Residence Maputo. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to our hotel very soon.

10/10 Excellent

David

Stayed 3 nights in Jun 2022
Response from Hotel Management. on Jun 30, 2022
Dear David, Thank you for choosing Radisson Blu Hotel & Residence Maputo and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future.

8/10 Good

EDWARD

Liked: Amenities, property conditions & facilities
Customers service wsd vety poor. Hotel cleanliness and administration concerns.
Stayed 3 nights in Jun 2022
Response from Radisson Blu Management on Jun 23, 2022
Dear Edward, Greetings from Radisson Blu Hotel & Residence Maputo. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to our hotel very soon.

2/10 Terrible

Jerry

Travelled with family
Disliked: Staff & service
The customer service was horrible. I had an issue and they would not assist me
Stayed 1 night in Jun 2022
Response from Hotel Management. on Jun 20, 2022
Dear Jerry, Thank you for taking the time to leave a review, yet I am very sorry to hear that you have not enjoyed your time with us. We would be happy to discuss your experience and review your feedback to ensure we improve, however we would like to have more information with the issue raised so we can address it with the necessary Manager.

10/10 Excellent

Bafana

Stayed 2 nights in May 2022
Response from Hotel Manegement on Jun 8, 2022
Dear Bengt, Thank you for the perfect score, we look forward to welcoming you back very soon.

10/10 Excellent

Muteba

Stayed 4 nights in Mar 2022

10/10 Excellent

Bengt Hakan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022
Response from Hotel Management. on Mar 15, 2022
Dear Bengt, Thank you for the perfect score, we look forward to welcoming you back very soon.

10/10 Excellent

Fumani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great but the sliding door in our room couldn’t open and we couldn’t enjoy the balcony that we paid 4z.
Stayed 2 nights in Feb 2022
Response from Hotel Management. on Feb 15, 2022
Dear Fumani, Thank you for taking the time to share your recent experience with us and for giving us feedback. We have given feedback and addressed it with the Managers to address the issue with the sliding door.

4/10 Poor

Mick

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Watch your stuff
Have stayed here for extended periods. One of the better hotels in Maputo and is well-located. The staff are friendly and helpful but had more than one bad experience with theft of clothes and money from the room. Be careful with your stuff, the cleaning staff are light-fingered!
Stayed 26 nights in Nov 2021
Response from Hotel Management. on Dec 6, 2021
Dear Mick, Greetings from Radisson Blu Hotel & Residence Maputo. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to our hotel very soon.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the staff are very friendly and THE CHEF aaaawww he is amazing!!! We miss the chicken and Mutchutchu already. I’m gonna come back again in few weeks 😍😍 Thanks to the General Manager Mr. Josee 🙏
Stayed 2 nights in Oct 2021
Response from Jose Cumbe on Oct 19, 2021
Dear Jacqueline Michael Kawishe Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel & Residence, Maputo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Maputo , I look forward to welcoming you back. Sincerely, Front Office Manager, on behalf of the General Manager Your Radisson Blu Hotel & Residence, Maputo

8/10 Good

Hadar

Stayed 3 nights in Sep 2021
Response from Radisson Blu Hotel & Residence Maputo on Oct 3, 2021
Thank you for taking the time to share your recent experience with us and for giving, us perfect feedback. We are expecting to welcome you back to our hotel soon.

8/10 Good

Dex

Stayed 3 nights in Sep 2021

10/10 Excellent

Shannon Elisabeth

Stayed 1 night in Aug 2021

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great service from the hotel staff all round, clean room, fantastic restaurant (Azul). Wifi worked well which was important.
Stayed 4 nights in Jan 2021
Response from Radisson Blu Hotel & Residence, Maputo on Jan 18, 2021
Hi Gerald, Thank you very much for your review, it is our pleasure that we were able to meet your expectations during your stay and sure our team will be thrilled to hear it, we look forward to your next visit. Kind regards, Radisson Blu Hotel & Residence, Maputo

2/10 Terrible

LEVY, Maputo

Disliked: Staff & service
The service was extremely poor. The lines were always busy for room service, the staff too way too long sometimes days go remove the trash, no towels were ever changed and just the overall service was extremely poor. On the 1st of January I tried to contact room service from 9:00am to 11:38 and the lines were sighs robust or no one picked up. Consequently I left the hotel. It was simply disappointing
Stayed 4 nights in Dec 2020
Response from Radisson Blu Hotel & Residence, Maputo on Jan 12, 2021
On behalf of the entire team, we take this opportunity to convey our sincere apologies for the inconveniences faced throughout your stay, please be assured of our commitment ensuring that this type of inconvenience is handled promptly and efficiently. Our guests satisfaction is our main priority, we regret that we failed to exceed your expectations during this stay. We would like to take this opportunity to make it right for you and offer a One Complimentary Night in one of our One Bedroom Apartment with a fabulous Sea View. Feel free to reach us anytime by email or phone, shall you need assistance with the booking. We are looking forward to welcome you back and amaze you with a wonderful experience!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Pearl, Gaborone

Travelled with family and small children
Liked: Cleanliness, amenities
Nothing was unique...I travel extensively and have stayed in different 4 and 5* hotels which are far better than the Radisson Blu Maputo. The food was sub-standard abs and of 2/3* Rated Hotel.
Stayed 4 nights in Dec 2019