Front of property

Reviews of Hotel Quatro Puerta Del Sol

4 out of 5
Hotel Quatro Puerta Del Sol
Sevilla 4, Madrid, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 1002 reviews" "
Rating 8 - Good. 468 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rocio

Travelled with partner
Liked: Staff & service, property conditions & facilities
Best location. Good facilities. The bathrooms cleaning in my room was not done well upon arrival neither the last night
Stayed 2 nights in Apr 2024

8/10 Good

Galina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located. 1 minute walk to Puerta Del Sol and a few more minutes to Plaza Mayor and a few more to the Royal Palace. Also around 30 min walking to the Prado, train station, and Reina Sofia. The only slight issue is breakfast. The Spanish omelette had too many potatoes for my taste and some of the fruit (kiwi, bananas, and apples not included) came from a can and weren't fresh. I would stay here again if I came to Madrid and would reccomend staying hjere.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very central to everything! Was a great experience on my first time visiting Madrid
Stayed 4 nights in Feb 2024

6/10 Okay

Nilian

Liked: Cleanliness, staff & service, property conditions & facilities
Check the bed before unpacking…bufet is very limited and in a small space. Location is perfect and staff was great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! Best in town for the price. Walking distance to main attractions
Stayed 7 nights in Dec 2023

10/10 Excellent

Lisset

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience will be coming back!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeamus

Liked: Property conditions & facilities
Christmas Break
Stayed 4 nights in Dec 2023

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities
Excellent property loved the closeness to Plaza Mayor and major attractions
Stayed 1 night in Dec 2023

8/10 Good

Gilles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place Good location
Stayed 3 nights in Nov 2023

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Stayed 4 nights in Nov 2023

10/10 Excellent

Erick

Stayed 1 night in Nov 2023

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Rustic property with lots of Greenery. Staff very nice & helpful.
Stayed 1 night in Nov 2023

4/10 Poor

Teresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
baños sucios
bathroon need heavy cleaniing,los baños necesitan una limpieza super profunda, se ven manchas negras en las orillas de la pared, el herraje del lavamanos se ve que nunca lo han limpiado
Stayed 3 nights in Nov 2023

8/10 Good

Desmond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good location near lots of nice bars and restaurants. Plenty of shopping nearby too. The rooms were clean and comfortable and the breakfast was adequate. There is no bar in the hotel but there are plenty on your doorstep.
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to all important areas and for far areas a walkable metro station and restaurants
Stayed 2 nights in Oct 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Daniel

Disliked: Room comfort
The bed was quite uncomfortable
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muy buen lugar
El lugar fue mucho mejor de lo que esperaba. En particular la atención de la Recepcion de Marcos fue excepcional
Stayed 1 night in Oct 2023

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service
Centric location, service is excellent, clean decent rooms, bathtub was add on .. loved it
Stayed 2 nights in Oct 2023

8/10 Good

Nancy

Travelled with family
Liked: Amenities, property conditions & facilities
The room and bathroom were clean. The staff were very helpful. I had an issue with my adapter and the Receptionist went out of her way to help me.
Stayed 1 night in Oct 2023

8/10 Good

Gamaliel

Liked: Staff & service
Disliked: Room comfort
No cool A/C
A/C was not cooling, we were moved the next day then were ask to move back but never cooled off
Stayed 4 nights in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service
The staff is excellent.
Stayed 3 nights in Oct 2023

8/10 Good

IVIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommend
Central location with walk distance to mayor attractions , bar and restaurants. Nice staff and good buffet (for extra cost). Taxi service available and next to four seasons resort. Well recommended.
Stayed 3 nights in Sep 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, but the shower left a lot to be desired.
Stayed 1 night in Oct 2023

4/10 Poor

Ashanthi

Disliked: Cleanliness, property conditions & facilities
The bed had hair on it, the tub was dirty, no amenities like coffee in the room.
Stayed 1 night in Oct 2023

10/10 Excellent

Gill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor property
The location of the hotel is excellent and the breakfast is just fine. But there is nothing in the hotel, not even a small bar. The room is overall fine, but the bed is not comfortable and the mattresses need to be replaced. This is a 4-star hotel and there isn't even a coffee maker in the room. It felt like a hostel.
Stayed 2 nights in Sep 2023

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
rooms are too small
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We switched rooms because the first one wasn't clean. Hotel was very accomodating. The room above us had a leaky pipe on the morning we checked out but was above the bath tube and they sent someone right away.
Stayed 2 nights in Sep 2023

10/10 Excellent

Abel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff so helpful! My only problem-not their fault- was people on the street sometimes shouting drunkenly in the middle of the night (but maybe that happens throughout the city?).
Stayed 9 nights in Sep 2023

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Very good comfortable stay in the heart of the city. No noise, no issues, no fuss - perhaps no frills but budget friendly stay. Thank you would stay there again for sure.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has great location with very reasonable price! Room was clean and comfortable. The hotel manager was very professional and friendly as well as other staffs. I will stay there again if I go back to Madrid, Spain again!
Stayed 2 nights in Sep 2023

10/10 Excellent

DIOSDADO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Maximino, Any city

Liked: Cleanliness, amenities, property conditions & facilities
Located at one of the best areas in Madrid. The staff are polite and helpful.
Stayed 4 nights in Sep 2023

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice Hotel
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Quatro
Had a great stay at your hotel. Staff was helpful and I almost got to see Harry Styles who was staying across the street at the Four Seasons hotel!
Stayed 2 nights in Jul 2023

4/10 Poor

Igor, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is outdated and needs to be renowned as soon as possible. Staff is nice and helpful, bed are comfortable but breakfast is poor.
Stayed 3 nights in Jul 2023

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place is super nice, and stuff so friendly… I hope to go back and stay there again
Stayed 1 night in Jun 2023

8/10 Good

Joalmi

Travelled with family
Stayed 1 night in May 2023

6/10 Okay

Peng

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Generally clean, helpful staff. Very convenient area. Unfortunately it's definitely not a 4 star hotel with it's facilities (if any).
Stayed 4 nights in Apr 2023

10/10 Excellent

fatima khatoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short but lovely stay. The staff were very helpful and efficient
Stayed 1 night in Apr 2023

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Noise from street.
Stayed 3 nights in Apr 2023