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Reviews of Evenia Alcalá Boutique Hotel

3.5 out of 5
Evenia Alcalá Boutique Hotel
Calle Cardenal Cisneros 22, Alcala de Henares, Madrid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 118 reviews" "
Rating 8 - Good. 44 out of 118 reviews" "
Rating 6 - Okay. 5 out of 118 reviews" "
Rating 4 - Poor. 3 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place
Stayed 3 nights in Mar 2024

10/10 Excellent

Rebeca, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Town centre stay
The hotel is tucked away in the centre of town with a lot of one way streets and it’s difficult to see when you arrive in the dark. The toilet and shower are open to the bedroom with just a frosted glass door for privacy. Hanging space is next to the sink, clothes touch the sink. Only one chair in the room. Breakfast was okay, the waiter was very helpful showing us how things worked unfortunately no English breakfast tea. Garage parking was 15euros, well worth the money when you have personal items in the car. I wouldn’t recommend this for an overnight stop but probably very convenient if you’re staying a few days.
Stayed 1 night in Oct 2023

8/10 Good

Eliana, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very cute and clean. The only thing I didn’t like was the parking. They have a very small parking lot and my car was cramped in a tiny spot and was so hard to take it out.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Nice hotel. We have stayed here previously about 5 years ago and the hotel has greatly improved in comfort. Staff was helpful and the parking for 2$ eu/nite are well worth it.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lydia

Stayed 1 night in Mar 2023

10/10 Excellent

John, Flagstaff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with a modern building above ground centered around a nice courtyard. Breakfast is in an underground cellar that dates back hundreds of years and was used for storing wine. Very conveniently located for walks to the main plaza via the Calle Mayor.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatocation
We could not find the entrance to the hotel ..we thought it was all closed ..that turned outvto be the garage ..so sorry to hotels.com i cslled you and was so tored and upset and could not work out where the frontvdoor was ..we had driven past it .. hotels.com sorted itvin the end. The hotel simy need an arrow pointing to the reception. People forget what it is like ehen you are new to a place. If you drive past the front door you have to do a 5 minute drive again around the one way system.
Stayed 1 night in Aug 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Alcalá
Very clean hotel, right in the center of the city close to everything. I wish they had a bigger parking garage. We had a great stay and have been staying there every time we go visit Alcalá de Henares. Very highly recommend it.
Stayed 1 night in Jul 2022

8/10 Good

Michael, BOKEELIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beautiful center of Alcala de Henares. Quiet little boutique hotel with lovely courtyard.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

Juan, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

MISS S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very cute little hotel . Perfect location and very helpful staff
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Greg, Anaheim

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The area of Madrid was nice seemed a little trendy. The hotel itself had a charm but the staff were not friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
8 out of 10
Beautiful building brought to specs and refurbished, hotel with a Villa feel to it, close to center of town and access to transport. Management should take care of maintenance upkeep tho, drains need cleaning.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2 nights. The stay was good. Very good location. . Friendly staff. Spotlessly clean!
Stayed 2 nights in Nov 2019

4/10 Poor

Eddie

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right down the street from main plaza. The hotel itself is a beautiful building. Rooms are small but very nice and comfortable. Pleasant and helpful staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Phil, British Columbia, Canada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant surprise to discover that this building was a historic coach house (inn) dating from the 16th century, completely modernized. It is only two blocks from the wide selection of shops and restaurants in the historic Alcala de Henares old town, a World Heritage Site that hosts a contemporary university.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful heritage property with a feel of Spain. Very friendly and helpful staff.
Stayed 1 night in Apr 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre haven
Was a nice hotel very close to town centre. Rooms were comfortable and clean. Staff were friendly and helpful.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location only a few min walk to Calle Mayor. Staff are very helpful.
Stayed 4 nights in Nov 2018

6/10 Okay

Terry, Cuyahoga Falls, OH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Given a corner room with extremely low beams. Both my husband and I hit our heads multiple times. Internet was extremely spotty and very slow. I was also quite surprised that there was no soap to wash your hands. The desk clerk was competent very pleasant. She made us a second door card when the first one wouldn’t work and helped us with parking.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mick and Janet Sheffield UK
An overnight stay to break the journey from the south to the ferry in Santander. We were very pleased with the helpful staff and the service we received after a long journey. There was safe and secure parking for our car which was packed with our belongings. The room was clean and well proportioned with an extremely comfortable bed. We really enjoyed our stay at the hotel and when we visit again we will definitely stay at this hotel again. Alcala de Henares is a beautiful town, very friendly, that should be visited.
Stayed 1 night in Aug 2018

10/10 Excellent

Jamie, Homeland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and comfortable hotel. Staff was very friendly, especially the girl that worked nights. Very helpful and took extra time to make us feel welcome. Close to the town and it is a must see experience. Parking was a little hard to find especially when they shut off parking on the street behind the hotel. Only a few minutes walk to the center. About 20 minute drive to the Madrid airport without the hassle of Madrid traffic.
Stayed 2 nights in Aug 2018

10/10 Excellent

Elizabeth, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located very close to all historical landmarks in Alcala, yet it is a quite place where you can sleep well. It is clean and the staff is excellent.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room small but adequate.( Paid ) Secure parking good.
Stayed 2 nights in Jun 2018

6/10 Okay

Michael, Yorkshire

Liked: Staff & service
Disliked: Room comfort
Hotel difficult to locate. Room felt damp and was very dark with insufficient lighting. Sink was partially hanging off the wall. Shower cubicle leaked when taking a shower.
Stayed 1 night in May 2018

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The town of Cervantes
Short visit to the town of Cervantes, Alcalar de Henares.
Stayed 1 night in May 2018

10/10 Excellent

Lois, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few blocks away from noisy main squares, so quiet. Nice clean room, everything I needed. Good breakfast (continental, of course). Would certainly return.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely converted old building close to sights
Welcomed with a smile and help with luggage. Walking distance to Cervantes' route etc, and close to a selection of cafes.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels
It was good. Had a slight issue with ants in the room one night. Great location. Easy access to train station if you want to go too Madrid. Lots of cafés and restaurants nearby.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
historic and contemporary
a absolutely beautiful small hotel in a very historic area. room was immaculate and breakfast setting wss great.
Stayed 1 night in Oct 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay.
We used the hotel for a one night stay on a Monday night and it was excellent. Clean compact room, characterful building and helpful staff.
Stayed 1 night in Sep 2017

10/10 Excellent

Daniel, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic building renovated into a modern clean ho
Perfect room at a good price. Quite. Clean. Modern.Excellent location. Alcala is a Unesco World Heretige site and on a Friday and Saturday in September that town can really party!
Stayed 2 nights in Sep 2017

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities
Great location, pretty basic rooms
Very charming and centrally-located -- authentic. Room was cold (despite my efforts with the thermostat), shower was located in the bedroom, wifi only available in downstairs courtyard (not in rooms).

10/10 Excellent

Emily, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Very modern room, very reasonable price. Lovely courtyard in the middle of the hotel, typical style of Alcala. Highly recommend.

8/10 Good

Itzetht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was great. Will love to come back.

10/10 Excellent

Rose, Victoria, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, near city centre
This is a lovely hotel, near the cathedral and not far from the city centre. I would highly recommend it to single travelers or couples. The only downfall some people may find is that the bathroom has been created out of a small space and they chose to use glass as the walls. This means your privacy is limited when getting in the shower. Aside from that, it is wonderful: friendly staff, clean rooms, good & free Internet, nice breakfast (6 E fee) if you want it. There is parking, but there is a free municipal lot close by. I have seen many other hotels in this city, and this is one of the nicest for the price.

10/10 Excellent

MARIA ROSARIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería
El hotel tiene una muy buena relación calidad-precio y está centrico
Stayed 2 nights in Dec 2023

8/10 Good

CARLOS

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Víctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con mucho encanto, tranquilo y limpio. Muy bien situado para conocer el centro de Alcalá de Henares. Sin duda muy recomendable
Stayed 1 night in Jul 2023