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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Point of interest
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Free daily buffet breakfast
Reception

Overview of Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym
Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8

Explore the area

  • Popular LocationSt. Jacobs Outlets3 min walk
  • Popular LocationSt. Jacobs Market District Visitor Information Centre5 min walk
  • Popular LocationSt Jacobs Farmers Market10 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Room options

About this area

Township of Woolwich

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is located in Township of Woolwich. Travelers eager for a bit of culture can stop by Centre In The Square, while those who have shopping on the agenda may want to visit St. Jacobs Outlets and St Jacobs Farmers Market. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed.
Visit our Township of Woolwich travel guideOpens in a new window
Map

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk
  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 10 min walk
  • City of Waterloo Museum - 5 min drive

Getting around

  • Kitchener Station - 12 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • The Fritter Co - 7 min walk
  • McDonald's - 4 min drive
  • Subway - 4 min drive
  • Ben Thanh Restaurant - 4 min drive
  • The Crazy Canuck - 7 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property highlights
Located close to St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre, Hampton Inn & Suites by Hilton Waterloo St. Jacobs provides a free breakfast buffet, a coffee shop/cafe, and an arcade/game room. The onsite local cuisine family restaurant, Das Bar, features happy hour. Guests can also expect to find dry cleaning/laundry services, a bar and a gym.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Bike rentals, an electric car charging station, and an elevator
  • Bicycle tour information, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast
Room features
All 108 rooms have comforts such as laptop-friendly workspaces, in addition to perks like desk chairs and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with hydromassage showers and free toiletries
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Jun 11, 2023 start from CA $111.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-out is at noon.

Where is Hampton Inn & Suites by Hilton Waterloo St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Outlets, St. Jacobs Market District Visitor Information Centre, and St Jacobs Farmers Market. University of Waterloo and Conestoga Mall are also within 3 mi (5 km).

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 486 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 139 out of 486 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 21 out of 486 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 17 out of 486 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 14 out of 486 reviews" "
" "2 - Terrible 3%

9.2/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Renald, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well maintained and staff is courteous and tend to your needs promptly. Pool and gym area are kept clean and organized. My wife made a comment about the carpeting in the hallways as they resemble the waves made by water and it caused her to get somewhat dizzy. Breakfast however wasn't hot enough, just lukewarm and staff seemed to have a hard time keeping up with cutlery and food availability for customers coming for breakfast around the 8:30 - 9:30 am time frame. Overall we would still come back to this hotel as the rooms are spacious, beds very comfortable and HVAC unit working effectively.
Stayed 1 night in Jun 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like the locations of the hotel, walking distance to the farmers market, restaurants and outlet mall. St. Jacob's was only 3 kilometers away. The hotel was fairly new, great value for your money's, with great service.
Stayed 2 nights in May 2023

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was nice and modern
Stayed 2 nights in May 2023

10/10 Excellent

Abebaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice, modern, clean building and rooms. Friendly staff. Breakfast not quite as good as at other Hampton Inns we've been to in the past. Not happy about how they handled a very large group of teenagers that weekend. Loud noise in the hallway went on into the early hours of the morning despite many calls to the front desk by more than one guest on the floor. Would stay again, but only after checking if a group like this is also staying that weekend.
Stayed 2 nights in May 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Yourui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very kind to the clients! Thank you !
Stayed 2 nights in May 2023

4/10 Poor

Ahmed

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like how when I arrived for my one night stay it took the front desk almost half an hour to get me into my room since the keys weren’t being activated and then they made us go to our room without any keys and how after all that wait at the front literally me getting to my room and not even being there for 10 minutes getting a call from the front desk that a $50 charge is not working in their system to charge my credit card when there about 15k in credit limit available so after all the hassle at first and that I was finally given a key for my room and spent whatever hours were left throughout the night
Stayed 1 night in May 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Farmers were spreading manure which was out of their control. Place was really nice. Coffee was terrible.
Stayed 3 nights in May 2023