Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Featured Image
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Pillowtop beds, desk, laptop workspace, soundproofing
Pillowtop beds, desk, laptop workspace, soundproofing
Pillowtop beds, desk, laptop workspace, soundproofing

Overview of Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
55 Benjamin Road, Township of Woolwich, ON, N2A4G8

Explore the area

  • Popular LocationFairview Park13 min drive
  • Popular LocationWest Montrose Covered Bridge17 min drive
  • Popular LocationAirborne Trampoline17 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Choose dates to view prices

About this area

Township of Woolwich

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is located in Township of Woolwich. St. Jacobs Country Playhouse and City of Waterloo Museum are cultural highlights, and travelers looking to shop may want to visit St. Jacobs Outlets and Conestoga Mall. Conestogo River Horseback Adventures and Earth Sciences Museum are also worth visiting.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk
  • St. Jacobs Outlets - 3 min walk
  • Fairview Park - 13 min drive
  • West Montrose Covered Bridge - 17 min drive
  • Airborne Trampoline - 17 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Pearson Intl. Airport (YYZ) - 70 min drive


  • Jack's Family Restaurant — 3 min walk
  • The Crazy Canuck — 8 min walk
  • Ye's Sushi — 4 min drive
  • Keg Steakhouse — 4 min drive
  • Davenport Pizza — 4 min drive

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, walk to St. Jacobs Market District Visitor Information Centre
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a business center, and dry cleaning. All rooms are soundproofed and offer pillowtop beds and hair dryers. Guests will also find microwaves, hydromassage showerheads, and coffee makers.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Soundproofed rooms


  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 3


  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk


  • Designated smoking areas (fines apply)

Room amenities


  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge


  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 77 out of 119 reviews
5 - Excellent 65%
Rating 4 - Good. 32 out of 119 reviews
4 - Good 27%
Rating 3 - Okay. 6 out of 119 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 119 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 119 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. There was a massive snowfall overnight and they were extremely flexible with checking out and being accommodating of the situation. Staff were super nice and hotel was very clean. Great proximity to plenty of amenities.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are pretty simple travelers. Good pillows, USB charging options, shower with good water pressure - this hotel checked all our boxes
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean and reasonable price
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was awesome, hot food at breakfast was not good but baked goods, fruit, bagels still a good breakfast. Staff were always friendly and helpful.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new so fresh and modern. Lots of outlets by bed to charge devices. Close to Farmer Market etc, but also close to University. Only negative, and this is minor, is that they didn’t install soft close toilet lids. As this is a new property, and a very inexpensive upgrade, I found this surprising Would stay there again
Stayed 1 night in Nov 2021