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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Pillowtop beds, desk, laptop workspace, soundproofing
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Studio, 1 King Bed, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Pillowtop beds, desk, laptop workspace, soundproofing

Overview of Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Gym
  • Business services
Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8

Explore the area

  • Popular LocationSt. Jacobs Outlets3 min walk
  • Popular LocationSt. Jacobs Market District Visitor Information Centre5 min walk
  • Popular LocationSt Jacobs Farmers Market9 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)24 min drive

Room options

About this area

Township of Woolwich

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is located in Township of Woolwich. St. Jacobs Market District Visitor Information Centre and Centre In The Square are cultural highlights, and travelers looking to shop may want to visit St. Jacobs Outlets and St Jacobs Farmers Market. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed.
Visit our Township of Woolwich travel guideOpens in a new window
Map

What's nearby

  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 9 min walk
  • Max's Golf Centre - 14 min walk
  • City of Waterloo Museum - 5 min drive

Getting around

  • Kitchener Station - 14 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • Jack's Family Restaurant - 3 min walk
  • The Crazy Canuck - 8 min walk
  • Tim Hortons - 17 min walk
  • Ye's Sushi - 4 min drive
  • Keg Steakhouse - 4 min drive

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property highlights
Located close to St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre, Hampton Inn & Suites by Hilton Waterloo St. Jacobs provides a free breakfast buffet, an arcade/game room, and dry cleaning/laundry services. Guests can also expect to find a gym, a 24-hour business center and a snack bar/deli.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Bike rentals, an electric car charging station, and barbecue grills
  • 3 meeting rooms, a front desk safe, and a 24-hour front desk
Room features
All 108 rooms have comforts such as laptop-friendly workspaces, in addition to perks like desk chairs and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with hydromassage showers and free toiletries
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tour information
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

Similar properties

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Township of Woolwich
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Guest rating 4+
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Washer and dryer
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Hotel
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Pool
Pool
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Feb 26, 2023 start from CA $103.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-out is at noon.

Where is Hampton Inn & Suites by Hilton Waterloo St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Outlets, St. Jacobs Market District Visitor Information Centre, and St Jacobs Farmers Market. University of Waterloo and Conestoga Mall are also within 3 mi (5 km).

Can I cancel my reservation for free at Hampton Inn & Suites by Hilton Waterloo St. Jacobs and receive a full refund?

Yes, Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites by Hilton Waterloo St. Jacobs cancellation policy on our site for more details about any exclusions or requirements.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 407 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 117 out of 407 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 17 out of 407 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 14 out of 407 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 9 out of 407 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was excellent
Stayed 2 nights in Feb 2023

4/10 Poor

Neha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty carpet- it was damp and so rough that it made difficult to walk on it Toilet paper was so rough
Stayed 2 nights in Feb 2023

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Feb 2023

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful, clean hotel with excellent amenities, lovely bar & breakfast area.
Stayed 1 night in Feb 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back! Amazing staff and hotel. The girls at the morning breakfast made you feel so welcome and were so friendly to everyone and making sure to say hello to all. Such a great experience. On top of that the breakfast variety was overly impressive and in the time we were there the variety of the hot menu changed from eggs, potatoes and turkey sausages (which my family says were better than regular sausages surprisingly), but then changed the items to baked breakfast beans, and egg casserole bake and another item. Hotel was so clean and new. They have a bar with food items apparently but they are closed on Sundays. If you order skip the dishes you can eat in that seating area. All in all it was a great trip and my family agreed we’d be back based on that amazing different and up to date with the times continental breakfast! I read they revamped their menu a few years ago and they definitely did :)!
Stayed 2 nights in Jan 2023

6/10 Okay

Judy

Travelled with partner
Lumpy pillows, room temperature hard to control, could hear people in the hall, adequate but nothing special
Stayed 1 night in Jan 2023

10/10 Excellent

Martyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop people smoking in entrance way,
Stayed 1 night in Jan 2023

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Being off season for the area, it made the price more palatable. The hotel was quiet when we arrived. The staff was friendly and the room well taken care of. What more could you ask for? Well recommended
Stayed 1 night in Jan 2023

10/10 Excellent

Richard, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakie
Stayed 1 night in Jan 2023

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was roomy with a very comfortable chair. Nice sitting area in lounge