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Pacific Palms Resort

Star Rating
4 out of 5
Photo gallery

Reviews

4.0 / 5Very Good
2,070 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Puente Hills Mall
    4 min drive
  • Popular Location
    Hsi Lai Temple
    9 min drive
  • Restaurant
    Taco del Rio
    13 min walk
  • Restaurant
    Jim's Burgers
    16 min walk
  • Airport
    Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    30 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    Room Amenities

    • Sleeps 4
    More details

About this area

La Puente

In the business district and near theme parks, Pacific Palms Resort is in an area with good shopping. Baldwin Park Historical Society and Fullerton Museum Center are cultural highlights, and some of the area's landmarks include Richard Nixon Library and Museum and Hsi Lai Temple. Looking to enjoy an event or a game while in town? See what's happening at Auto Club Raceway at Pomona or Irwindale Event Center. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    Puente Hills Mall - 4 min drive
  • Popular Location
    Hsi Lai Temple - 9 min drive
  • Popular Location
    West Covina City Hall - 10 min drive
  • Popular Location
    Rio Hondo College - 13 min drive
  • Popular Location
    Santa Fe Dam Recreation Area - 20 min drive

Getting around

  • Walnut Industry Station - 16 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 33 min drive

Restaurants

  • Taco del Rio — 13 min walk
  • Jim's Burgers — 16 min walk
  • Jack in the Box — 26 min walk
  • Pinoy Pinay Filipino Restaurant — 26 min walk
  • Shakey's — 27 min walk

About this property

Pacific Palms Resort

Romantic resort with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 292 rooms provide complimentary wireless Internet access, balconies and LED TVs. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.
Pacific Palms Resort offers 292 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested.Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 4:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 40 per pet, per night.

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 21.95 per person (approximately)
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Refrigerator fee: USD 35 per night
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Pacific Palms Resort City Of Industry
  • Pacific Palms City Of Industry
  • Pacific Palms
  • Pacific Palms Hotel City Of Industry
  • Pacific Palms City Of Industry

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Valet parking: USD 14 per night
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends: USD 10-21.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 36 holes of golf
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (45000 square feet)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 42-inch LED TV
  • TV/satellite channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Serves breakfast, brunch and lunch.
4.0

Very Good

5 - Excellent
910
4 - Good
673
3 - Okay
255
2 - Mediocre
124
1 - Poor
108
4.2
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything from service to the comfort of the room

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It was very nicely cleaned, staff was great, we definitely will come back

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov. 2019

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