Find Cabins in Longtown for Rent from CA $209

"I stayed at this property for a very short visit and unfortunately had a concerning experience with both room conditions and how issues were handled by management. Upon check-in, there were crumbs on the floor near the bed. When this was brought up, I felt the issue was dismissed and the crumbs were attributed to my child, despite us having just arrived and only having brought pizza into the room after noticing the condition. During my stay, the vanity fixture in the room fell and landed on me. This same broken vanity/board had exposed nails, and I was later instructed to move it myself, which created a serious safety concern. Instead of this being treated as a maintenance or safety issue, I was told I had “forcibly caused it to fall” which felt like blame was being shifted rather than the issue being addressed appropriately. Additionally, the door lock in the original room did not function properly, which resulted in us needing to change rooms late at night around 11pm. During this process, a staff member mentioned she would “get in trouble” for moving us but also stated that “the customer is always right,” which felt unprofessional and confusing given the situation. Overall, while many staff members were kind and helpful—including housekeeping, who were pleasant and responsive, and the breakfast attendants, who were especially friendly and attentive—the experience was significantly impacted by how the issues were handled by management."

"Terrible experience. When we first arrived to the room, you could smell marijuana inside the room. Our room had a balcony that overlooked the pool area. As soon as you opened the balcony door you were hit with an overwhelming smell of marijuana. I had children with me that couldn’t use the pool due to the overwhelming smell of marijuana. The beds were also horrible. They were like sleeping on a piece of plywood. We checked out a day early due to this. I asked for a refund on the night we didn’t use, only to be told this had to be done through hotels.com. Hotels.com tried to reach to the hotel property several times only to be told they had to contact the manager during certain times. To my knowledge they could never reach the manager. When I first contacted hotels.com about the refund of the night we didn’t use, they advised me the hotel property said I wasn’t checked out. I checked out with the front desk clerk before I left. I called the hotel property asking if they had me checked out. They said no. I told them I checked out at the front desk and needed to be checked out. The girl on the phone was rude and said yeah we’ll do that. I would never recommend this hotel to anyone."

"The floors were filthy. My daughter crawled on the floor for half an hour and her hands and knees were disgustingly dirty. They are hard floors so they should be easy to clean. the bathroom shower had layers of old tubs on it that were all dirty. "

"Good breakfast!"

"Our usual stop on the spring trip home. Great breakfast!"

"Breakfast was outstanding, variety of pastries, hot sticky buns, muffin, oatmeal, grits, sausages, yogurt, fresh coffee perks individually; the BEST . Many other dishes."

"Beautiful, clean hotel"

"Management is HORRIBLE."

"Pool was dry. Aged property…"