All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1037 out of 1661 reviews" "
The hotel is in an excellent location for visiting the Natural History Museum, the V & A and the Science Museum. There are plenty of options for dining out nearby. Harrods and other upmarket shops are just a short walk away.
Breakfast was varied and plentiful. Veggie hot breakfast options were only available on request.
The hotel was comfortable but rather dated. The temperature in our room was difficult to control.
Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks
Anna
Stayed 4 nights in Apr 2024
Response from LD on Apr 17, 2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation, with a great breakfast and that you enjoyed relaxing in 1606 Lounge after a long day of sightseeing.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
The hotel is in a great location. The staff were very approachable and went out of there way to assist their guests.
Stephen
Stayed 1 night in Apr 2024
Response from LD on Apr 16, 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding the friendly, helpful, approachable service provided, we are pleased that the team went out of their way to assist.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
Great hotel, good location, nice breakfast. The gym and pool are additional prices per day, which isn't obvious until you dig around their site. The pool hours are very limited, and if you buy day passes and can't/don't use them, they don't give any refunds. Overall the stay was nice, but hidden fees and no refunds are exhausting.
Karina
Stayed 9 nights in Mar 2024
Response from LD on Apr 16, 2024
Dear KarinaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. Belatedly, we can only apologise that you were unaware that there was a discounted daily fee for hotel residents to use Aquilla, we are sorry that this facility failed to meet your expectations.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
We enjoyed staying at this hotel . The location is convenient, the room clean and the staff helpful.
ghassan
Stayed 1 night in Apr 2024
Response from LD on Apr 16, 2024
Dear ghassanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding your clean, comfortable accommodation and friendly helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
The Rembrandt is is a great location and well maintained. The staff are accessible and always ready to assist the guests.
Stephen
Stayed 2 nights in Apr 2024
Response from LD on Apr 12, 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the friendly, helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
Wonderful hotel, would definitely stay here again. Highly recommend
Chase
Stayed 2 nights in Mar 2024
Response from LD on Apr 12, 2024
Dear ChaseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Personal recommendations are always gratefully appreciated thank you .We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
Dear ShannaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
The concierge and all other hotel staff were top notch. The facilities at the hotel were very nice, and the full English breakfast was excellent!
Derek
Stayed 5 nights in Mar 2024
Response from LD on Apr 8, 2024
Dear DerekThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay that we provided comfortable, well-appointed accommodation with an excellent buffet breakfast.Thank you for your lovely comments regarding the top notch service, particularly from our Concierge.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
Dear CarrieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
Really lovely hotel! Quiet and peaceful but right in the heart of London. Highly recommend.
Julie
Stayed 2 nights in Apr 2024
Response from LD on Apr 8, 2024
Dear JulieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Personal recommendations are always gratefully received, so thank you.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
Charming and great location. Very small room and the plumbing in the bathroom had some challenges. Service was great, but did not like being charged 50 pounds to check-in 3 hours before the designated time of 3 PM.
EVH
Stayed 2 nights in Apr 2024
Response from LD on Apr 8, 2024
Dear EVHThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that your bedroom was very small and that the plumbing had some challenges.Thank you for your lovely comments regarding the charming hotel and great service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
8/10 Good
James
Travelled with family
Apr 5, 2024
Liked: Cleanliness, staff & service, amenities
We loved the Rembrandt. Rooms were great (we stayed in a Grand Master I think), staff was for the most part very good, and the location couldn’t be beat. The pipes made strange sounds at night though and the bar is so well lit at night it wakes you up. We would stay again.
James
Stayed 7 nights in Mar 2024
Response from LD on Apr 8, 2024
Dear JamesThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that the pipes made a strange sound and that the bar was too brightly lit.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
Perfect place to stay with family for visiting museums and other sights. Hotel was very quiet, good breakfast and short walk to tube and lots of different restaurants.
Wendy
Stayed 3 nights in Apr 2024
Response from LD on Apr 8, 2024
Dear WendyThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for you lovely feedback we are pleased that we provided clean, quiet accommodation with a good breakfast and helpful, friendly service. We hope you will consider returning to us again on a future trip to London. Kind regardsSarova Hotels Customer Service Team
Dear DaveThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
We absolutely loved the Remembrandt Hotel. The staff were friendly and exceptionally helpful throughout our stay. The room was perfect as was the location. We definitely recommend this wonderful Hotel.
William
Response from LD on Apr 4, 2024
Dear WilliamThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you LOVED your stay and found the team exceptionally helpful and friendly. We are also pleased we provided perfect accommodation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
Hotel building and the room condition is a lot older than it looks in the photo
Andrew
Stayed 5 nights in Mar 2024
Response from LD on Apr 4, 2024
Dear AndrewThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your bedroom and the décor of the hotel, which you felt was not clearly represented in our photographs.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
Great location and hotel for our family vacation to London
Steven
Stayed 4 nights in Mar 2024
Response from LD on Apr 4, 2024
Dear StevenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific family vacation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
8/10 Good
Karen A
Travelled with family
Mar 31, 2024
Liked: Cleanliness, staff & service, amenities
The staff is very friendly! The neighborhood is great with Hyde Park and lots of museums nearby. The breakfast is great. We booked on Expedia and it said pool and fitness room included, however there is an extra fee to use these.
Karen A
Stayed 7 nights in Mar 2024
Response from LD on Apr 4, 2024
Dear KarenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you found the team very friendly and helpful and that you loved our extensive buffet breakfast.Hotel residents are charged a discounted daily fee,to use the facilities within Aquilla, Expedia are aware of this.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Terrific location, friendly staff. Room was nice and as expected. Walk to restaurants, tube, museums, Harrods.
Robert
Stayed 6 nights in Mar 2024
Response from LD on Apr 4, 2024
Dear RobertThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific stay and found the team very friendly and helpful.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
10/10 Excellent
Chris
Travelled with partner
Mar 27, 2024
Liked: Cleanliness, staff & service
Excellent hotel. I will stay there again
Chris
Stayed 1 night in Mar 2024
Response from LD on Apr 4, 2024
Dear ChrisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you had an excellent stay and are already considering returning.Please come back soon!Kind regardsSarova Hotels Customer Service Team
Dear PhillipThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments, we are thrilled that we are the best hotel that you have stayed in, in London in a long time.We hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team
An excellent location. Opposite the V&A, and the Science and Natural History museum also round corner. Royal Albert hall a short walk away South Kensington tube and restaurants etc not far away.
Friendly helpful staff, checking in/out easy process and a good breakfast option.
Christopher
Stayed 1 night in Mar 2024
Response from LD on Mar 26, 2024
Dear ChristopherThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding our good buffet breakfast and the very friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excellent
Jo
Mar 23, 2024
Jo
Stayed 1 night in Mar 2024
Response from LD on Apr 12, 2024
Dear JoThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
This was a very solid and appealing hotel in an area that is perfect for me. Right across from the Victoria and Albert Museum and 5 to 10 minutes away from the south Kensington tube stop, it is exactly where I want to be. There are areas to meet people for a drink or have a meeting, or afternoon tea, and I had a big breakfast each day of my stay. It was thoroughly agreeable!
gail
Stayed 6 nights in Mar 2024
Response from LD on Mar 26, 2024
Dear GailThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments we are pleased that you described us “very solid and appealing” and that you enjoyed our extensive buffet breakfast.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
For a visit to the Royal Albert Hall this was an excellent choice of hotel. The surrounding area is also packed with places to visit, restaurants and bars
Piers
Stayed 2 nights in Mar 2024
Response from LD on Mar 26, 2024
Dear PiersThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgetsWe hope you will consider returning to one of our properties again in the future. Please come back soon.Kind regardsSarova Hotels Customer Service Team
Super location. Great, helpful staff. Nice breakfast. Rooms are clean and comfortable. Beds are great.
Arthur
Stayed 3 nights in Mar 2024
Response from LD on Mar 26, 2024
Dear ArthurThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our clean, comfortable accommodation, excellent breakfast and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
Dear FedericoThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding our comfortable accommodation and friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
The hotel was conveniently located for my work requirements and the staff was very helpful.
Michael
Stayed 2 nights in Mar 2024
Response from LD on Mar 26, 2024
Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding the friendly, helpful service.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
8/10 Good
Sarah
Mar 18, 2024
Sarah
Stayed 3 nights in Mar 2024
Response from LD on Apr 8, 2024
Dear SarahThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. TWe hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
6/10 Okay
Clive
Travelled with partner
Mar 16, 2024
Liked: Cleanliness, staff & service
The Rembrandt is a good hotel but has a rather tired feel about it and would benefit from some refurbishment. Unfortunately, it was not value for money.
Clive
Stayed 1 night in Mar 2024
Response from LD on Mar 19, 2024
Dear CliveThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations.We can only apologise that you feel that we would benefit from some refurbishment and that we do not provide value for money.Thank you for sharing your detailed and constructive comments. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
6/10 Okay
Graham
Mar 16, 2024
Graham
Stayed 2 nights in Mar 2024
Response from LD on Apr 8, 2024
Dear GrahamThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Overall, we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
6/10 Okay
Nic
Mar 14, 2024
Liked: Staff & service, amenities
FACILTIES
Nic
Stayed 2 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear NicThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
Dear SoodabehThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
The property is directly across from several museums. Transport by bus or underground is convenient. the staff is fantastic.
Joanne
Stayed 3 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your kind comments regarding the fantastic staff.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Hotel in a very good area with many restaurants bars and museums also walkable to other areas would definitely stay again .
Joanne
Stayed 3 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team
10/10 Excellent
ross
Mar 10, 2024
Great hotel
ross
Stayed 6 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear RossThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Good
Paul
Mar 10, 2024
Paul
Stayed 5 nights in Mar 2024
Response from LD on Apr 4, 2024
Dear PaulThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
Conveniently located, quiet, and very comfortable!
Joanne
Stayed 2 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear JoanneThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided conveniently located, quiet, very comfortable accommodation.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Amazing hotel, fabulous staff. Can't fault it. Would definitely return.
Jan
Stayed 1 night in Feb 2024
Response from LD on Mar 19, 2024
Dear JanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you had an amazing stay, which you could not fault and that you describe the staff as fabulous.We are already looking forward to welcoming you back on your next visit, please come back soon!Kind regardsSarova Hotels Customer Service Team
8/10 Good
Daniel, New Freedom
Mar 7, 2024
Liked: Cleanliness, amenities
Ac didn't cool too much first night. Otherwise I enjoyed it
Daniel
Stayed 1 night in Mar 2024
Response from LD on Mar 19, 2024
Dear DanielThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that your A/C did not cool the room on your first night.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Good
Annie
Mar 7, 2024
Liked: Staff & service, amenities
This is a lovely hotel with one big problem - there doesn't seem to be any soundproofing between the bedrooms. I could hear the people in the next door room distinctly (ie I could hear their exact words) even though they were just talking conversationally. And they talked long into the night...
Annie
Stayed 1 night in Mar 2024
Response from LD on Mar 19, 2024
Dear AnnieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you could hear your neighours talking way into the night and that there was no soundproofing.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excellent
Arthur
Travelled with partner, Travelled with group
Mar 4, 2024
Liked: Amenities
Nice hotel. Terrific staff. Great neighborhood.
Arthur
Stayed 2 nights in Mar 2024
Response from LD on Mar 19, 2024
Dear ArthurThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you describe the team as terrific.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excellent
Barzan
Mar 4, 2024
Barzan
Stayed 7 nights in Feb 2024
Response from LD on Mar 26, 2024
Dear BarzanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
The staff was wonderful! Can’t say enough good things about Muhammad and Frank!
Megan
Stayed 5 nights in Feb 2024
Response from LD on Mar 19, 2024
Dear MeganThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you describe the team as wonderful, especially Mohammad and Frank.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Dear Maria RosaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Dear JoseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
Dear PriyaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
We liked the location very much.
Our room was a tad small. Perhaps some additional drawer space for folks staying any length of time.
Staff very well intended.
Katharine
Stayed 6 nights in Feb 2024
Response from LD on Feb 28, 2024
Dear KatharineThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you were disappointed with the size of your room and also with the drawer space.Thank you for your positive feedback regarding the hotels great location, and the friendly, helpful service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team