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"Typical Swiss hotel; clean friendly and efficient. Parking charges unexpectedly high, normally you pay nothing, but a special shout out for the sommelier in the restaurant who went out of his way to make the dinner memorable. Would happily stay there again. K"

"My stay at the Grand Hotel Villa Castagnola Lugano was one of the best Hotel experiences I have ever had. My room was exquisite especially my gorgeous balcony with fabulous views of Lake Lugano. The surrounding gardens were so manicured and breathtaking! I stayed at Castagnola for 5 nights and my daily breakfast was a treat to look forward to. I also found the convenience of the Hotel to the city centre a bonus as I could easily walk this each day. Being a woman travelling solo I could not have been made to feel more welcome by the friendly and professional team at Villa Castagnola. I highly recommend this Hotel! "

"The staff were amazing and the location of the hotel is very convenient "

"What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!"

"Amazing staff and views, 10/10 stay!"

"Great staff and clean hotel with excellent location "

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"The hotel is in a wonderful position right on the edge of Lake Como. The team were so welcoming and friendly. The room had a stunning view and was clean and comfortable. "

"Really clean hotel with all the amenities you need. Basic but it’s what you pay for. The location is ideal as it’s very central. Was kindly upgraded to a private bathroom too and the 10% discount for the restaurant is a bonus which was excellent food. The woman on reception was very helpful and kind too. Overall an excellent experience. "