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Seasonal outdoor pool
Seasonal outdoor pool
In-room dining
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.9/5 Good
164 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPromenade de Flandre3 min drive
Popular LocationMenen Town Hall11 min drive
Popular LocationAndré Diligent Museum of Art and Industry17 min drive
AirportLille (LIL-Lesquin)19 min drive

Choose dates to view prices

  • Standard Room

    3.6/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 3
    More detailsStandard Room
  • Comfort Room

    4.2/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    More detailsComfort Room
  • Comfort Twin Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    More detailsComfort Twin Room
  • Family Room (Confort)

    Room amenities

    • 226 sq ft
    • Sleeps 4
    More detailsFamily Room (Confort)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Neuville-en-Ferrain

Hôtel Altia is located in Neuville-en-Ferrain. Zenith Arena Concert Hall and André Diligent Museum of Art and Industry are cultural highlights, and some of the area's notable landmarks include Lille Grand Square and Old Stock Exchange. Bellewaerde and Kortrijk Rose Garden are also worth visiting.

Visit our Neuville-en-Ferrain travel guide
Map
Popular Location

What's nearby

  • Promenade de Flandre - 3 min drive
  • Kortrijk Xpo - 7 min drive
  • Menen Town Hall - 11 min drive
  • André Diligent Museum of Art and Industry - 17 min drive
  • L'Usine Roubaix - 19 min drive

Getting around

  • C.H. Dron Station - 4 min drive
  • Mouscron Station - 6 min drive
  • Lille (LIL-Lesquin) - 19 min drive

Restaurants

  • Stop Sandwichs - 3 min drive
  • Le Gallodrome - 4 min drive
  • Quick - 4 min drive
  • La cravache - 4 min drive
  • Ange - 4 min drive

About this property

Hôtel Altia

Hotel in Neuville-en-Ferrain with restaurant and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site. All 118 rooms offer conveniences such as sofa beds and coffee makers, along with free WiFi, free wired Internet and LCD TVs. Guests will also find room service, portable fans and hairdryers.
Hôtel Altia offers 118 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Neuville-en-Ferrain hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily: EUR 12.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French

Business services

  • Conference space (5111 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Portable fan
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10 per night.
Free cots (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.00 per person (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    This property only accepts debit or credit cards and credit cards for all on-site payments. Cash is not accepted. Safety features at this property include a fire extinguisher, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

The seasonal pool will be open from April to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at Hôtel Altia and receive a full refund?
Yes, Hôtel Altia offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Altia cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at Hôtel Altia?
Self-parking is free at this property.
What time is check-in at Hôtel Altia?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Situated in Neuville-en-Ferrain, this hotel is 2.2 mi (3.6 km) from Promenade de Flandre, and within 12 mi (20 km) of Kortrijk Xpo and Lille Grand Square. Old Stock Exchange and Casino Barriere Lille are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Hôtel Altia

3.9
5 - Excellent
43
4 - Good
75
3 - Okay
30
2 - Mediocre
13
1 - Poor
3
4.0
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good.

Basic hotel but the rooms are clean and spacious and the restaurant is good. Plenty of free parking. Ideal for an overnight stop over.

Stayed 1 night in Jan 2020

3/5

  • Liked: Cleanliness, staff & service

Room was spacious. Amenities appeared fairly basic.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived late and there was 24 hour reception which after a long drive was fantastic and we were well looked after. The rooms were lovely, clean and we slept like babies! We were only there en route, but the outside pool looked lovely and there was also a gym. Good security overnight with an electric gate closing so we felt our car was safer.

Stayed 1 night in Aug 2019

3/5

  • Liked: Cleanliness

On arrival we weren't sure if the hotel was actually open, it looked somewhat deserted. It was however open and in the middle of some renovations. We checked in but discovered we had been given the wrong room, so returned to reception, where our room was then changed. Disappointed to find out pool was closed and only found out on asking. Basic room and facilities - 1tea bag

Stayed 1 night in Aug 2019

2/5

  • Disliked: Cleanliness, property conditions & facilities
Run down hotel where charging to room not possible

Dirty room, all portions oversalted, takes limited credit card types and require immediate payment at bar no possibility to put on room

Stayed 1 night in Jun 2019