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"Following three failed attempts to check in on arrival due to an unmanned desk, the rest of the stay was excellent, mostly down to the wonderful Sunny whom ensured our stay was comfortable and with plenty of supplies due to the weather conditions. The only downside was a faulty light in our room which constantly flashed on and off during the night which disturbed our sleep a little. We reported it twice, hoping for repair or a change of room but it was a weekend so no maintenance was available...

"We needed a room to sleep and shower and this room met all our criteria modern and clean. Staff were friendly and helpful. Plenty of off road parking. "

"Nice comfy room. Breakfast was excellent. Very friendly staff. Happy with our visit "

"I was the convenient of the shops.but they were a couple of things wrong with the room The toilet flushing system was faulty along with the toilet seat which was loose. The room could do with a bigger tv on the wall so they is more on the desk to work."

"Cleanliness Mixed Bedding clean (and bed comfortable) Loo clean Tea station clean BUT Curtains not properly on rail No net curtains even though on ground floor Carpet hoovered but stained Wallpaper on exposed corners worn and grubby. "

"Really friendly lovely guy who made us feel very welcome "

"Everything was fine. Very comfortable and clean apartment. Frederique made us welcome , met us on arrival etc. Good value for money."

"Unfortunately, we were told that by hotels.com that there was a room with a double and single bed and when we got there it only contained one double bed"

"Our Stay Was Amazing & Julie Gave Us A Great Welcome Everywhere Was Nice,Clean Bed Sheets, Bed Was Comfortable,Our Room Was Real Nice With All We Needed With Coffee,Tea & Glass Bottled Fresh Water & Glasses On Bedside Cabinets, Julie Cooked Us Smashing Breakfast Each Morning, We Will Choose To Stay At Willow Cottage Again In Early 2023."

"Fantastic apartments located in a prime location to go exploring around the city. Staff were super helpful and the stay was 10/10 will definitely be returning there soon! "

"Great place for a short stay. Clean & good facilities bit of confusion over payment…. Thought paid up front but hotel said not… so this is main reason for 4 not 5. Also close to late night pubs/ clubs…. So if you’re wanting to go to see early… probably not the place for you as the music can be quite loud. However, not an issue for us & slept really well. Ultimately good value for money & would stay again."

"great central location"