Title: Twin Lakes Hotel - near Tagaytay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Twin Lakes Hotel - near Tagaytay Hotel in Laurel with a full-service spa and a fitness center ![Indoor wedding](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/77ef8640.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Executive King](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/5d5824e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/adac8011.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/993b6c8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/5acc4abc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Twin Lakes Hotel offers a genuine retreat with its outdoor pool surrounded by a peaceful garden. Guests stay connected with in-room WiFi while unwinding at the poolside bar or enjoying a competitive game of billiards after a day of exploration. 8.4 Very good ## Popular amenities - Room service - Spa - Breakfast available - Bar - Gym - Pool ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/e27422d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/d83d25da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive King 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - 388 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/05676f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - 388 sq ft - Sleeps 2 - 1 King Bed OR 1 Queen Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/4d2ac316.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive Twin ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/d83d25da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior King ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - Sleeps 2 - 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/4d2ac316.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior Twin ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/05676f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin ### Highlights Balcony Soundproofed Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Bidet - Sleeps 2 - 2 Twin Beds ![Two-Bedroom Suite](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/6e10c2ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Suite ### Highlights Balcony Soundproofed Air conditioning TV 2 bedrooms 2 bathrooms Separate bathtub and shower Bidet - 1130 sq ft - 2 bedrooms - Sleeps 4 - 2 Large Twin Beds and 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/7cafc134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe Twin - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/1d811bd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Deluxe King - Sleeps 2 ### Premier Twin - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/43497f19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King - Sleeps 2 ### Classic Superior King - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/067be710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Superior Twin - Sleeps 2 ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32870000/32867400/32867386/fd7fa1c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two - Bedroom Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLaurel-Hotels-Twin-Lakes-Hotel.h32867386.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLaurel-Hotels-Twin-Lakes-Hotel.h32867386.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.06789%2C120.85694&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1c9N7wQzwsv1tt33wzMGfOb6yu8=) Tagaytay-Nasugbu Highway, Laurel, Laurel, Cavite #### What's nearby - Caleruega Church - 8 min drive - 6.0 km - Sky Ranch - 16 min drive - 12.0 km - Summit Ridge Promenade - 17 min drive - 12.7 km - Ayala Malls Serin - 19 min drive - 17.3 km - Our Lady Of Lourdes Parish - 19 min drive - 17.3 km #### Restaurants - ‪Cecilia’s Buco Pie And Pasalubong - ‬17 min walk - ‪Starbucks - ‬5 min walk - ‪Bag of Beans Antonio & Charito - ‬3 min drive - ‪Kap'ean - ‬4 min drive - ‪Bag of Beans - ‬1 min walk ## About this property ### Twin Lakes Hotel - near Tagaytay Property highlights Take advantage of a poolside bar, a terrace, and a garden at Twin Lakes Hotel - near Tagaytay. Sip and savor at this hotel offering a tasting room and a vineyard. Treat yourself to a hot stone massage, a body scrub, or a body wrap at L'Uva Vineyard Spa, the onsite spa. Enjoy the gym, as well as activities like mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - Buffet breakfast (surcharge), massage treatment rooms, and concierge services - A water dispenser, a 24-hour front desk, and a banquet hall Room features All 122 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Other amenities include: - Free tea bags/instant coffee and electric kettles - Separate tubs/showers, bidets, and free toiletries - 52-inch TVs with cable channels - Balconies, daily housekeeping, and desks ## Similar properties ![Tagaytay Suite 2 Bedroom | View from room](https://images.trvl-media.com/lodging/2000000/1410000/1404100/1404044/7cbdf5fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taal Vista Hotel Silang Junction North - Pool - Spa - Parking included - Free WiFi 8.2 Very good 793 reviews CA $140 CA $160 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1404044&PinnedHotelID=1404044&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3950000/3940900/3940858/b127fd00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake Hotel Tagaytay Tagaytay - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 324 reviews CA $123 CA $151 total includes taxes & fees Dec 2 - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 42 reviews CA $61 CA $69 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=29962102&PinnedHotelID=29962102&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 425 for children - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Things to do - Billiards/pool table - Full-service spa - Gym - Mountain biking - Outdoor pool - Vineyard - Wine tasting room ### Family friendly - Laundry facilities - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace - Vineyard ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Reflexology - Sauna - Spa open select days - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Lifeguards - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 52-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation At check-in, guests must provide a negative COVID-19 test result Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in Guests driving to the property should contact this property in advance (e.g., directions) Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PHP 2000 per accommodation, per stay, plus a deposit of PHP 5000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 2000 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PHP 950 for adults and PHP 425 for children - Pet deposit: PHP 5000 per stay - Pet fee: PHP 2000 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Twin Lakes Hotel Laurel Twin Lakes Hotel Hotel Twin Lakes Hotel Laurel Twin Lakes Hotel Hotel Laurel ## Frequently asked questions ### Does Twin Lakes Hotel - near Tagaytay have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM. ### How much does it cost to stay at Twin Lakes Hotel - near Tagaytay? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Twin Lakes Hotel - near Tagaytay on Nov 3, 2025 start from CA $133.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Laurel-Hotels-Twin-Lakes-Hotel.h32867386.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Twin Lakes Hotel - near Tagaytay pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of PHP 5000 per stay and a fee of PHP 2000 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Twin Lakes Hotel - near Tagaytay? > Self parking is free at this property. ### What time is check-in at Twin Lakes Hotel - near Tagaytay? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Twin Lakes Hotel - near Tagaytay? > Check-out is at noon. ### Where is Twin Lakes Hotel - near Tagaytay located? > Situated in Laurel, this spa hotel is 2.6 mi (4.1 km) from Spendido Golf Course and 3 mi (4.8 km) from Caleruega Church. Puzzle Mansion and Sky Ranch are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Twin Lakes Hotel - near Tagaytay Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 9.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 37 8 - Good 20 6 - Okay 7 4 - Poor 6 2 - Terrible 2 ### 10/10 Excellent #### Rosario Felisa Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have a great Spa. Dining options is also good ##### Rosario Felisa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ruthelma Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel👍 ##### Ruthelma Stayed 1 night in Mar 2025 ### 10/10 Excellent #### RACHEL Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay inspite of the bad weather ##### RACHEL Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Elizabeth Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Easy and fast check in and check out ##### Elizabeth Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### John Dec 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall. ##### John ### 4/10 Poor #### Gladiola Sep 14, 2023 Disliked: Staff & service We are not satisfied.. 1. Pls improve your food at the cafe 2. The temp in the bathroom are so hard to control. ##### Gladiola Stayed 1 night in Sep 2023 ### 6/10 Okay #### Stephen Jan 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Good potential I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working. ##### Stephen Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Erwin Oct 13, 2025 Liked: Cleanliness, staff & service, amenities Friendly, Accommodating Staff One of the biggest pluses. The hotel is nestled among greenery and vineyards, giving it a countryside escape feel even though you’re not too far from the city. The European-inspired architecture of the lobby, wide glass windows, terraces, and the landscaped surroundings add to its charm. Rooms offer a view of Taal Lake. ##### Erwin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mark Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view of Taal volcano and lake. Buffets are ordinary but desserts are very good. ##### Mark Stayed 3 nights in Sep 2025 ### 8/10 Good #### LEVY Nov 21, 2024 Liked: Cleanliness The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this. ##### LEVY Stayed 1 night in Nov 2024 ### 8/10 Good #### Shirley Jan 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend. ##### Shirley Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kevin Nov 13, 2023 Beautiful area with amazing views. Great service. ##### Kevin Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Jose Sep 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended. ##### Jose Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Josephine Feb 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities peaceful. relaxing.panoramic view of the surrounding ##### Josephine Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Charisse Jen Mar 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome. ##### Charisse Jen Stayed 2 nights in Mar 2022 ### 8/10 Good #### Gaspar Jr Dec 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location w marvelous view, clean room and very good service. ##### Gaspar Jr Stayed 1 night in Nov 2021 ### 8/10 Good #### Verified traveller Oct 6, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Long waits to check in Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases. Their menu for breakfast/restaurant was good but the food was rather cold? But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm! ![](https://a.travel-assets.com/ugc/hotel-reviews/0CB3966E408B09FCABFBDDD9CFFB7FB56D1BBF181633509308507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Oct 2021 ### 8/10 Good #### Verified traveller Feb 28, 2021 Liked: Cleanliness, staff & service, room comfort #### Made me a believer! The place was great though we had things to do for the duration so we were not able to maximize the entirety of the hotel/resort and its facilities. The staff is as friendly as they come - would greet you always and find a way to help you out. They have very strict safety measures and would require updated COVID testing done - they have a fairly priced testing facility also for a hassle free experience. Our room was great though there were some nicks - one of the trays of the fridge was cracked, the shower fixture was also removed (couldn't get the rain shower working therefore :( ). I had never fonded Tagaytay (for the life of me!) and this was the first time I stayed here for some R&R, but staying here and experiencing Twin Lakes Hotel has me considering this as an option for me and my family soon. :) Thank you all and stay safe. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 6/10 Okay #### Verified traveller Nov 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel itself is great, clean and well-maintained with phenomenal mountain and lake views. The check-in experience was terrible though. We arrived around 5pm and they told us that the room was still not ready. There were other guests who were also told the same, and many were quite frustrated for having to wait a long time already. On our second day, we asked for the room to be made up and were told that they can only replenish the supplies in the room as health-regulations prevent them from cleaning the rooms mid-stay. When we returned 3 hours later, they still have not replenished the supplies so we've had to call again and wait for another hour. We had a set breakfast on Sunday and a buffet on Monday, not sure why they were different. We've had to wait for 30mins for the set breakfast too, despite a rather standard/compressed menu options. We understand that housekeeping and food services could be slower than usual (maybe due to a leaner staff or additional precautions due to the pandemic). I just feel that the delays are way too long and that the staff could do better in managing guest expectations and explaining the situation. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 8/10 Good #### Verified traveller Oct 29, 2020 Liked: Staff & service, property conditions & facilities, room comfort Room was great however the staff keeps on coming to our room eventhough we didn't called or requested for anything. Kind of disturbing ##### Verified traveller Stayed 1 night in Oct 2020 ### 6/10 Okay #### Verified traveller Oct 18, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Surface-level beauty It's a beautiful property. Megaworld was able to get a prime lot which gives its occupants a wonderful view. The building was made to look like a castle. On the surface it looks nice but no effort is needed to see that underneath the surface is poor maintenance, upkeep and cleanliness, and service is not good. Walking around the property you'll find beautiful olants but look where the soil is and you'll find a lot of trash....so sad! When you pay for an expensive room here, just think you're paying for exclusivity (and to be away from other Tagaytay tourists) but not for 5-star service and upkeep. ##### Verified traveller Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller Jan 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### ロケーションは最高 部屋から湖が見え気持ちの良い滞在ができた。その上にあるスタバは歩いていけるので、少し違った風景が見れるし、ソニアガーデンも車で近い。バスタブの湯温は低いことや排水が悪いのか水で濡れてるなどが課題。まぁ、東南アジアでは良いあることですが、価格相応です。 ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Dec 21, 2019 Liked: Amenities, property conditions & facilities Disliked: Staff & service Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport. ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### Marie Dec 9, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities We love the view & their heated pool. We were disappointed with the welcome drinks that's not very welcoming; it's either you have it or not. It was a chilly pineapple/cucumber juice on a chilly day.we asked if we can have hot simple coffee instead & they said they don't have it even if we can see that there's a full coffee machine in front of us. Breakfast is terrible.it doesn't suit foreign guests. Bath area is leaking. Chefs using their celfone while on duty and in front of guests. TV channels are limited & is not appropriate for kids. Overall, the rate were given is over priced for the kind of service & the disappointing stay we had. ##### Marie Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friends wedding It was a nice hotel, I would say one of the best in Tagaytay ##### Verified traveller Stayed 1 night in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Las Cabanas Beach Resort](https://www.expedia.ca/El-Nido-Hotels-Las-Cabanas-Beach-Resort.h19677229.Hotel-Information) > > [Club Balai Isabel](https://www.expedia.ca/Talisay-Hotels-Club-Balai-Isabel.h2964073.Hotel-Information) > > [Campuestohan Highland Resort](https://www.expedia.ca/Talisay-Hotels-Campuestohan-Highland-Resort.h35238602.Hotel-Information) > > [Shangri-La Mactan, Cebu](https://www.expedia.ca/Lapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information) > > [Camaya Coast Hotel](https://www.expedia.ca/Camaya-Coast-Hotel.h33786001.Hotel-Information) > > [Solea Mactan Resort](https://www.expedia.ca/Cordova-Hotels-Solea-Mactan-Resort.h15715493.Hotel-Information) > > [The Farm at San Benito](https://www.expedia.ca/Lipa-Hotels-The-Farm-At-San-Benito.h4850057.Hotel-Information) > > [Canyon Cove Hotel & Spa](https://www.expedia.ca/Nasugbu-Hotels-Canyon-Cove-Hotel-Spa.h4727200.Hotel-Information) > > [Pico Sands Hotel](https://www.expedia.ca/Nasugbu-Hotels-Pico-Sands-Hotel.h5770575.Hotel-Information) > > [Two Seasons Coron Island Resort](https://www.expedia.ca/Coron-Hotels-Two-Seasons-Coron-Island-Resort-Spa.h6118021.Hotel-Information) > > [Camayan Beach Resort](https://www.expedia.ca/Morong-Hotels-Camayan-Beach-Resort.h8782508.Hotel-Information) > > [Camp Netanya Resort & Spa](https://www.expedia.ca/Mabini-Hotels-Camp-Netanya-Resort-Spa.h15967910.Hotel-Information) > > [Thunderbird Resorts - Poro Point](https://www.expedia.ca/San-Fernando-Hotels-Thunderbird-Resorts-Poro-Point.h2185153.Hotel-Information) > > [Sunlight Eco Tourism Island Resort](https://www.expedia.ca/Culion-Island-Hotels-Sunlight-Eco-Tourism-Island-Resort.h32565536.Hotel-Information) > > [Crusoe Cabins Casobe](https://www.expedia.ca/Calatagan-Hotels-Crusoe-Cabins.h30900252.Hotel-Information) > > [Acuatico Beach Resort](https://www.expedia.ca/San-Juan-Hotels-Acuatico-Beach-Resort.h12321918.Hotel-Information) > > [Cauayan Island Resort](https://www.expedia.ca/El-Nido-Hotels-Cauayan-Island-Resort.h12696876.Hotel-Information) > > [Lakawon Island Resort](https://www.expedia.ca/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Oceanica Resort Panglao](https://www.expedia.ca/Panglao-Hotels-Oceanica-Resort-Panglao.h7811250.Hotel-Information) > > [Nacpan Beach Glamping Managed by H Hospitality](https://www.expedia.ca/El-Nido-Hotels-Nacpan-Glamping.h34356222.Hotel-Information) > > [Club Punta Fuego](https://www.expedia.ca/Nasugbu-Hotels-Club-Punta-Fuego.h4911118.Hotel-Information) > > [bai Hotel Cebu](https://www.expedia.ca/Mandaue-Hotels-Bai-Hotel-Cebu.h16458106.Hotel-Information) > > [Crimson Resort and Spa Mactan](https://www.expedia.ca/Lapu-Lapu-Hotels-Crimson-Resort-And-Spa-Mactan.h3742416.Hotel-Information) > > [Miniloc Island Resort](https://www.expedia.ca/El-Nido-Hotels-Miniloc-Island-Resort.h4333673.Hotel-Information) > > [Seda Lio](https://www.expedia.ca/El-Nido-Hotels-Seda-Lio.h24063296.Hotel-Information) > > [Puerto Del Sol Beach Resort](https://www.expedia.ca/Bolinao-Hotels-Puerto-Del-Sol-Beach-Resort.h9404916.Hotel-Information) > > [Aureo La Union](https://www.expedia.ca/San-Fernando-Hotels-Aureo-La-Union.h16099636.Hotel-Information) > > [Pangulasian Island Resort](https://www.expedia.ca/El-Nido-Hotels-Pangulasian-Island-Resort.h6416866.Hotel-Information) > > [Cebu Safari and Adventure Park](https://www.expedia.ca/Carmen-Hotels-Safari-Camp-At-Cebu-Safari-Park.h42543778.Hotel-Information) > > [The Manor at Camp John Hay](https://www.expedia.ca/Baguio-Hotels-The-Manor-At-Camp-John-Hay.h16009390.Hotel-Information)