LakePointe Rowlett, Dallas : hôtels à proximité

« Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

« Great staff. Clean rooms. »

« Excellent resort style hotel, gorgeous setting, fun ginormous pool and hot tub. Bathrooms in room and linens could use a total overhaul. Besides that, the hotel has wow factor when you first walk in! Staff was friendly all over the hotel. The starbucks worker could defenitely use a helper especially mornings Thanks for a great stay! »

« Clean room but hallway had a funny small. »

« We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good »

« Very nice hotel. Rooms were clean and accommodating »

« Great location, good pricing and fantastic room. Highly recommend »

« All good very clean space »

« 1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies »

« The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn. »

« condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember. »

« There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in. »

« Accueil agréable. Nous avons eu un problème de toilettes pour lequel j’ai dû me débrouiller seul (on m’a fourni une ventouse), car c’était un dimanche. Odeur d’humidité dans la chambre avec obligation de laisser la climatisation tout le temps allumée pour assécher la chambre. »

« Staff was careless and when I reported the room was not clean I was told some one would go up and clean I stayed 3 days and nothing happened. The sink was clogged up for almost the entire time I was there. It was terrible »

« Servicio pecimo no asen servio de cuartos »

« Pool was closed which I was looking forward too. The toliet seat in my room was chipping and looked dirty. The bed was super hard and not comfortable at all as well as the pillows were very flat. Nice hotel but could definitely be better. The location was also difficult to find at first as it’s hidden behind other businesses. »

« 0 »

« Staff,clean room, parking young lady at check-in and check out was superb. Need to hire more young people with her professionalism, smile and sense of humor! Very courteous! »

« Decent hotel, but lacked promised amenities and housekeeping The Good: • The breakfast was okay (not too bad!). • The staff was generally fine. • The pool and gym were decent amenities. The Bad (False Advertising): • No Cribs: The website advertises "free cribs/infant beds," but when I asked the receptionist, I was told they didn't have any. • No Daily Cleaning: The site says they offer daily cleaning, which was not provided. My mom explicitly asked the cleaning staff in the hall to clean our...