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Hard Rock Hotel Bali - CHSE Certified

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2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach2 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • Popular LocationLegian Beach14 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)23 min drive

Room options

About this area

Kuta

Hard Rock Hotel Bali - CHSE Certified is located in Downtown Kuta, a neighborhood in Kuta, and is in the entertainment district and near the beach. Shoppers can check out Kuta Square, while everyone can enjoy the natural beauty of Kuta Beach and Legian Beach. Traveling with kids? Consider Waterbom Bali, or check out an event or a game at Bali Quad Discovery Tours.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Kuta Beach - 2 min walk
  • Kuta Square - 6 min walk
  • Beachwalk Shopping Center - 7 min walk
  • Bali Bombing Memorial - 13 min walk
  • Legian Beach - 14 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 24 min drive

Restaurants

  • Pronto Pizza - 3 min walk
  • Starbucks - 4 min walk
  • Yulia's Kitchen - 5 min walk
  • Kedin's Cafe - 5 min walk
  • TONY ROMA's - 5 min walk

About this property

Hard Rock Hotel Bali - CHSE Certified

5-star luxury hotel revitalized in 2018 and located in Downtown Kuta
At Hard Rock Hotel Bali - CHSE Certified, you can look forward to free water park access, a roundtrip airport shuttle, and a swim-up bar. This hotel is a great place to bask in the sun with beach volleyball. Treat yourself to a manicure/pedicure, a body scrub, or reflexology at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and more. Enjoy the gym, as well as activities like rock climbing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Massage treatment rooms, coffee/tea in the lobby, and luggage storage
  • Tour/ticket assistance, karaoke, and a porter/bellhop
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 418 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Jamie Oliver Kitchen
  • Starz Diner
  • Splash Bistro
  • Hard Rock Cafe

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Karaoke
  • Lifeguards on site
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Renovated entire property - June 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
Guests under 6 years old are not allowed in the spa

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

Does Hard Rock Hotel Bali - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9:00 PM.

How much does it cost to stay at Hard Rock Hotel Bali - CHSE Certified?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Bali - CHSE Certified on Dec 1, 2022 start from CA $164.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Bali - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Bali - CHSE Certified?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Bali - CHSE Certified?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hard Rock Hotel Bali - CHSE Certified?

Check-out is at noon.

Does Hard Rock Hotel Bali - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.

Where is Hard Rock Hotel Bali - CHSE Certified located?

This family-friendly Kuta hotel is located by the sea, within a 10-minute walk of Kuta Beach and Kuta Square. Tuban Beach and Legian Beach are also within 2 mi (3 km).

Hard Rock Hotel Bali - CHSE Certified Reviews

Hard Rock Hotel Bali - CHSE Certified Reviews

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 397 out of 993 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 374 out of 993 reviews" "
" "8 - Good 38%
Rating 6 - Okay. 148 out of 993 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 57 out of 993 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 17 out of 993 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

CHYE Seng
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great environment for family bonding and many shops and restaurants nearby
Stayed 4 nights in Nov 2022

8/10 Good

Adugna
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and very helpful staff
Stayed 4 nights in Nov 2022

10/10 Excellent

Jess
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff Wonderful room Clean Safe Quiet
Stayed 5 nights in Nov 2022

10/10 Excellent

Kim Y
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids, good location,staffs very friendly

10/10 Excellent

Larry
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Hard Rock Hotel Bali. The room was fantastic, the food great, the staff so friendly, & just across from the beach where we watched the sunset.I bought several t-shirts & a ball cap at the Hard Rock Hotel’s shop. Loved the large complementary photo. Also ate at the Hard Rock Cafe next door with very good food & music.
Stayed 3 nights in Oct 2022

10/10 Excellent

Steven
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff. Amazing pool and restaurant facilities. Best suited to families with young children.
Stayed 8 nights in Sep 2022

10/10 Excellent

Mark
Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent customer service and very friendly staff. Rooms look to be in need of maintenance but otherwise was perfect. Will recommend!
Stayed 7 nights in Sep 2022

8/10 Good

Richard James
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was excellent and kept the kids entertained the whole time.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sophie
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the continuous friendliness of staff
Stayed 7 nights in Aug 2022