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Hard Rock Hotel Bali - CHSE Certified

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2 outdoor pools, open 8 AM to 9:00 PM, cabanas (surcharge)
1 bedroom, minibar, in-room safe, desk
4 restaurants, lunch, dinner served; Italian cuisine
Banquet hall
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach5 min walk
  • Popular LocationWaterbom Bali13 min walk
  • Popular LocationBali Bombing Memorial13 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)30 min drive

Room options

About this area

Kuta

Hard Rock Hotel Bali - CHSE Certified is located in Downtown Kuta, a neighborhood in Kuta, and is in the entertainment district and near the beach. Shoppers can check out Kuta Square, while everyone can enjoy the natural beauty of Kuta Beach and Legian Beach. Tuban Beach is another place to visit that comes recommended.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Kuta Beach - 5 min walk
  • Kuta Square - 6 min walk
  • Kuta Art Market - 6 min walk
  • Waterbom Bali - 13 min walk
  • Bali Bombing Memorial - 13 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive

Restaurants

  • Hard Rock Cafe Bali - 1 min walk
  • Flapjaks - 3 min walk
  • Jamie's Italian by Jamie Oliver Kuta Beach - 4 min walk
  • Starbucks - 1 min walk
  • Kelapa Pool Bar - 4 min walk

About this property

Hard Rock Hotel Bali - CHSE Certified

5-star luxury hotel refurbished in 2018 and located near Kuta Beach
Located close to Kuta Square and Tuban Beach, Hard Rock Hotel Bali - CHSE Certified provides free water park access, a roundtrip airport shuttle, and a swim-up bar. This hotel is a great place to bask in the sun with beach volleyball. Treat yourself to a hot stone massage, a body wrap, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Italian cuisine and more. Enjoy the gym, as well as activities like rock climbing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Meeting rooms, coffee/tea in the lobby, and karaoke
  • Concierge services, a 24-hour front desk, and massage treatment rooms
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 418 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe
  • Jamie Oliver Kitchen
  • Splash Bistro
  • Starz Diner

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
Guests under 6 years old are not allowed in the spa

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

Does Hard Rock Hotel Bali - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9:00 PM.

How much does it cost to stay at Hard Rock Hotel Bali - CHSE Certified?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Bali - CHSE Certified on Jun 7, 2023 start from CA $197.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Bali - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Bali - CHSE Certified?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Bali - CHSE Certified?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hard Rock Hotel Bali - CHSE Certified?

Check-out is at noon.

Does Hard Rock Hotel Bali - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 310000 per vehicle applies.

Where is Hard Rock Hotel Bali - CHSE Certified located?

This family-friendly Kuta hotel is located by the sea, within a 10-minute walk of Kuta Beach and Kuta Square. Legian Beach and Tuban Beach are also within 1 mi (2 km).

Hard Rock Hotel Bali - CHSE Certified Reviews

Hard Rock Hotel Bali - CHSE Certified Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1000 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 369 out of 1000 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 144 out of 1000 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 56 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 18 out of 1000 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Roopa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional professionalism and top-notch customer service
Stayed 4 nights in May 2023

10/10 Excellent

LYNDI

Liked: Staff & service, property conditions & facilities
I enjoyed my stay for the most part. However, didn’t appreciate being woken up at 0630 by screaming children running the hallways.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the staff were lovely. Aircon in the room worked very well. Room was very small and no balcony to speak of (enough for a drying rack). The pool was murky and turned our bathers green. Great entertainment around the pool, especially for kids
Stayed 2 nights in May 2023

10/10 Excellent

David, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property right across from the beach and in the middle of an area with shopping and many dining opportunities. The staff are friendly and helpful.
Stayed 12 nights in May 2023

10/10 Excellent

Kausik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

6/10 Okay

Georgina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Apr 2023

10/10 Excellent

Yondra, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Ceyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families accommodating different age groups with kids. pool area is huge loved the bungalows great vibe with music playing.
Stayed 5 nights in Apr 2023

8/10 Good

Tyler Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool, it was great for kids big and small! The rooms were nice and cool on really hot days and I liked that they were cleaned daily. The staff were all friendly and helpful anytime we needed anything. The breakfasts were yummy. We found it too expensive to eat and drink at the hotel, so as a result we spent most of our time, and money eating away from the hotel. Our booking stated we would get a welcome drink on arrival, I’ve had this at other hotels in the past and really looked forward to this after a long day travelling and arriving in Bali in very hot/humid conditions. Unfortunately the welcome drink was nowhere to be seen and instead we got a voucher to collect our own drink from the bar. I was disappointed in this as I believe this is the extra touch needed when paying a premium to stay at a hotel.
Stayed 8 nights in Apr 2023