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Sheraton Bali Kuta Resort - CHSE Certified

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Primary image
On the beach, white sand
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Kuta, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial11 min walk
  • Popular LocationLegian Beach10 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)27 min drive

Room options

About this area

Kuta

Located on the beach, Sheraton Bali Kuta Resort - CHSE Certified is in Downtown Kuta neighborhood and is connected to a shopping center. Beachwalk Shopping Center and Poppies Lane II are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Seminyak Beach. Traveling with kids? Don't miss Waterbom Bali. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like outlet shopping.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Beachwalk Shopping Center - 1 min walk
  • Kuta Beach - 1 min walk
  • Poppies Lane II - 4 min walk
  • Bali Bombing Memorial - 11 min walk
  • Legian Beach - 10 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive

Restaurants

  • Fat Chow - 4 min walk
  • Pronto Pizza - 4 min walk
  • Kedin's Cafe - 6 min walk
  • The Naughty Duck - 8 min walk
  • Bali Agung - 8 min walk

About this property

Sheraton Bali Kuta Resort - CHSE Certified

5-star luxury hotel in the heart of Downtown Kuta
Consider a stay at Sheraton Bali Kuta Resort - CHSE Certified and take advantage of a roundtrip airport shuttle, a terrace, and a shopping mall on site. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to a facial, aromatherapy, or a Swedish massage at the onsite spa. Aerobics classes are offered at the health club; the property also has a garden, a playground, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an area shuttle
  • A 24-hour front desk, wedding services, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All 203 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch LCD TVs with cable channels
  • Balconies, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 290000 for adults and IDR 145000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bene Italian Kitchen
  • The Lounge

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms - 10

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

88% of travellers were happy with check-in
Check-in from 3:00 PM - noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from February 9 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 675000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle fee: IDR 230000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 230000 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 675000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Does Sheraton Bali Kuta Resort - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sheraton Bali Kuta Resort - CHSE Certified?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Sheraton Bali Kuta Resort - CHSE Certified on Oct 2, 2022 start from CA $164.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Bali Kuta Resort - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Bali Kuta Resort - CHSE Certified?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Sheraton Bali Kuta Resort - CHSE Certified?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Bali Kuta Resort - CHSE Certified?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Bali Kuta Resort - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 230000 per vehicle applies.

Where is Sheraton Bali Kuta Resort - CHSE Certified located?

Located in Downtown Kuta, this beachfront hotel is connected to a shopping center, just steps from Beachwalk Shopping Center and Kuta Beach. Poppies Lane II and Kuta Square are also within 15 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 504 out of 887 reviews
5 - Excellent 57%
Rating 4 - Good. 274 out of 887 reviews
4 - Good 31%
Rating 3 - Okay. 68 out of 887 reviews
3 - Okay 8%
Rating 2 - Poor. 27 out of 887 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 887 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Rupinder
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and amazing service! Beautiful views. The breakfast buffet was delicious and had so much variety. The rooftop restaurant not only allowed you to watch the sunset over the beach but also served fantastic food. Would definitely come back and recommend :)
Stayed 2 nights in Aug 2022

4/5 Good

Rosa
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I wish I could give this property all huge smiles for Excellent but I can't.. but I want to be fair and explain. Great stuff - views, the breakfast is varied and yummy, the spa offers amazing massages (Mita is Amazing). I was there in June and the heat was really intense which made sitting outside a bit uncomfortable. What to improve? I think if the staff (young) were better trained on the menus, options or what was available to order that day a lot of time could be saved when ordering dine-in, I ordered pasta one night and I got 5 call backs with questions. While eating breakfast (which was delicious) I was interrupted by a waitress asking me to complete a survey (while I was eating) I politely replied that I would be more then happy to complete it after I was finished eating. There is construction being done on the ground floor - try to get a relaxing massage while listening to drills and hammering - the key I figured out was to plan massage during lunch time from 12 - 2pm more quiet. Don't get me wrong the staff was LOVELY and helpful, they just need more training and to learn to anticipate the needs of a guest - e.g. when my food arrives I probably need cutlery. The area was not ideal for me - the beach is across the street (Bring SPF) not easy to find. Many stray dogs and a bit dirty - at night there are a lot of shady looking people and I did not feel completely safe. There is a mall next door with restaurants and you could walk to town about 30 minutes.
Stayed 3 nights in Jun 2022

4/5 Good

Steve
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power went off twice during my stay. A bit of an inconvenience but nothing serious.
Stayed 1 night in Aug 2022

5/5 Excellent

Marcia, Hollywood
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Amazing breakfast! I was really impressed with the hospitality and service in the hotel.
Stayed 2 nights in Jul 2022

5/5 Excellent

Michael, Lancaster
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and perfect for a too-short stay. Cinvenient lication and very helpful and efficient service.
Stayed 1 night in Jul 2022

5/5 Excellent

Edward
Travelled with family
Li