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Sheraton Bali Kuta Resort - CHSE Certified

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Property amenity
On the beach, white sand
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Kuta, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • Popular LocationBali Bombing Memorial11 min walk
  • Popular LocationLegian Beach12 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)27 min drive

Room options

About this area

Kuta

Located on the beach, Sheraton Bali Kuta Resort - CHSE Certified is in Downtown Kuta neighborhood and is connected to a shopping center. Beachwalk Shopping Center and Poppies Lane II are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Seminyak Beach. Traveling with kids? Don't miss Waterbom Bali. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like outlet shopping.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Beachwalk Shopping Center - 1 min walk
  • Kuta Beach - 1 min walk
  • Poppies Lane II - 4 min walk
  • Bali Bombing Memorial - 11 min walk
  • Legian Beach - 12 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive

Restaurants

  • Fat Chow - 4 min walk
  • Pronto Pizza - 4 min walk
  • Kedin's Cafe - 6 min walk
  • The Naughty Duck - 8 min walk
  • Bali Agung - 8 min walk

About this property

Sheraton Bali Kuta Resort - CHSE Certified

5-star luxury hotel located in Downtown Kuta
Located close to Beachwalk Shopping Center and Poppies Lane II, Sheraton Bali Kuta Resort - CHSE Certified provides a roundtrip airport shuttle, a terrace, and a shopping mall on site. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to a manicure/pedicure, a massage, or reflexology at the onsite spa. Enjoy Italian cuisine, a poolside location, and ocean views at the two onsite restaurants. Aerobics classes are offered at the health club; the property also has a garden, a playground, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an area shuttle
  • A front desk safe, a 24-hour front desk, and wedding services
  • Guest reviews speak highly of the location
Room features
All 196 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 42-inch LCD TVs with cable channels
  • Balconies, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: IDR 290,000 for adults and IDR 145,000 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bene Italian Kitchen
  • Daily Social
  • The Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 675000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle fee: IDR 230000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 230000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 675000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Does Sheraton Bali Kuta Resort - CHSE Certified have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sheraton Bali Kuta Resort - CHSE Certified?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Bali Kuta Resort - CHSE Certified on Feb 20, 2023 start from CA $164.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Bali Kuta Resort - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Bali Kuta Resort - CHSE Certified?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Sheraton Bali Kuta Resort - CHSE Certified?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Sheraton Bali Kuta Resort - CHSE Certified?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Bali Kuta Resort - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 230000 per vehicle applies.

Where is Sheraton Bali Kuta Resort - CHSE Certified located?

Located in Downtown Kuta, this beachfront hotel is connected to a shopping center, just steps from Beachwalk Shopping Center and Kuta Beach. Poppies Lane II and Kuta Square are also within 15 minutes.

Sheraton Bali Kuta Resort - CHSE Certified Reviews

Sheraton Bali Kuta Resort - CHSE Certified Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 909 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 276 out of 909 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 69 out of 909 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 30 out of 909 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 14 out of 909 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Poor

Mitesh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel desperately needs a renovation. This is an old hotel and definitely not 5 star.
Stayed 2 nights in Jan 2023

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed for four nights & three of those nights we had power issues. First night light switch to turn off mirror in bathroom did not work, maintenance out to fix it. Next night lost power whilst sleeping woke up at 12.30pm sweating had to call out maintenance again, to fix breaker went. Then final night arrived home 1pm to no power at all. Again maitenance has to come disconnected outside light so power would work. Could not go to bed until 1.30pm. Thought staying at a Sheraton would not have these issues?

4/10 Poor

Phurida

Travelled with family
Disliked: Staff & service
service was not that great, we slept in a room next to the elevator and it was super loud (hard to sleep)

10/10 Excellent

SANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Kuta 6 days, and it was stormy weather 4 days. But we were still able to go out for shopping, eating, and having massage, since we could walk to the Beachwalk underroof. That was the main reason why we decided to stay in this hotel as we were travelling in the rainy season. Unlucky that we could not walk down the alleys or visited neighbor towns. This hotel provided everything we expected from the name Sheraton, nothing short. Location wise it is very good, and at the same time very bad. Right in front there is Ocean, right next to it there is a huge shopping mall. But the traffic was terrible. Most of the time, walking was faster than moving cars. Overall, I want to go back to this hotel when I can enjoy the sunny days.

10/10 Excellent

Pui Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff we met throughout our stay are really wonderful. I love the bed, the spaciousness and brightness of the room. But I asked for ocean view and the room was facing the Beachwalk mall even though I can still see the ocean in the background.
Stayed 3 nights in Dec 2022

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pleasant unexpected surprise from Sheraton for being Bonvoy member during morning breakfast made this trip even more memorable!

10/10 Excellent

Keith

Liked: Staff & service
Friendly Staff , Great breakfast
Stayed 5 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

Widhijaningrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have direct gate to BeachWalk SM is very good!
Stayed 1 night in Sep 2022

8/10 Good

edcota

Stayed 1 night in Sep 2022