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Outdoor pool
Premium bedding, free minibar, in-room safe, desk
View from Room
Premium bedding, free minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
993 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Map

Explore the area

Popular LocationSunway Pyramid Mall7 min walk
Popular LocationShah Alam Stadium10 min drive
Popular LocationUniversity of Malaya20 min drive
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)40 min drive

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  • Premier

    4.2/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 2
    More detailsPremier
  • Club - Club Access

    3.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    More detailsClub - Club Access
  • Junior Suite - Club Access

    4.4/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 2
    More detailsJunior Suite - Club Access
  • Premier Park

    4.3/5 guest room rating

    Room amenities

    • 387 sq ft
    • Sleeps 2
    More detailsPremier Park
  • Executive Suite - Club Access

    5/5 guest room rating

    Room amenities

    • 635 sq ft
    • Sleeps 2
    More detailsExecutive Suite - Club Access
  • Premier Suite

    Room amenities

    • Sleeps 2
    More detailsPremier Suite
  • Presidential Suite

    Room amenities

    • Sleeps 4
    More detailsPresidential Suite
  • The Villa. Child below 12 years is not allowed

    5/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    More detailsThe Villa. Child below 12 years is not allowed

About this area

Petaling Jaya

In the business district and near theme parks, Sunway Resort Hotel & Spa is in an area with good shopping. Shah Alam Blue Mosque and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Mid Valley Mega Mall and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Visit our Petaling Jaya travel guide
View in a map
Popular Location

What's nearby

  • Sunway Pyramid Mall - 7 min walk
  • Shah Alam Stadium - 10 min drive
  • University of Malaya - 20 min drive
  • Mid Valley Mega Mall - 21 min drive
  • 1 Utama - 22 min drive

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 40 min drive

Restaurants

  • The Resort Café — 1 min walk

About this property

Sunway Resort Hotel & Spa

4.5-star luxury resort, walk to Sunway Pyramid Mall
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free resort. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 439 rooms feature thoughtful touches such as free minibar items and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, premium bedding and coffee/tea makers.
Sunway Resort Hotel & Spa offers 439 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.
Mandara Spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: MYR 12 per night
  • Valet parking: MYR 22 per day
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 76.95 for adults and MYR 36.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 11:30 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 1 May 2020 to 28 February 2021 (dates subject to change).
This property will be closed from 01 May 2020 to 28 February 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 22 per day
  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel
Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort
Sunway Resort Hotel & Spa Petaling Jaya
Sunway Resort Hotel & Spa Resort Petaling Jaya

Frequently asked questions

Can I cancel my reservation for free at Sunway Resort Hotel & Spa and receive a full refund?
Yes, Sunway Resort Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Resort Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Sunway Resort Hotel & Spa have a pool?
Yes, this property has an outdoor pool.
Is Sunway Resort Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunway Resort Hotel & Spa?
Self-parking is available for MYR 12 per night. Valet parking is available for MYR 22 per day.
What time is check-in at Sunway Resort Hotel & Spa?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Sunway Resort Hotel & Spa?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Sunway Resort Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 170 per vehicle, roundtrip, applies.
Where is Sunway Resort Hotel & Spa located?
Situated in the entertainment district, this luxury resort is within 9 mi (15 km) of Mid Valley Mega Mall, Bukit Jalil National Stadium and Shah Alam Blue Mosque. Petaling Street and Merdeka Square are also within 12 mi (20 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 28 minutes by foot.
4.3
Excellent
993 reviews
5 - Excellent
503
4 - Good
340
3 - Okay
100
2 - Poor
26
1 - Terrible
24

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Jan 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The lights in my room were flickering and the carpet in the room is quite run down
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
Near to shopping mall
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020