Find hotels near Knowsley Safari Park, Liverpool from CA $83

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket style frozen food, breakfast buffet was ok. This hotel was never in this state of disrepair when I last stayed a number of years ago under the previous owners, it badly needs updating and I would avoid until it has been. "

"Very clean , comfortable beds , nice staff Love staying here "

"Always enjoy my stay here"

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"I paid for a family room as it was my wife and my son travelling for a football tournament. I paid around about £192 for the room for one evening. When we got into the room, there were no lamps or bedside table lamps. I asked at reception if we could get a lamp, as I like to read at night before I go to bed, and was told the only light available was the ceiling lights. They did not have any spare. I can't believe a hotel does not have table lamps or bed lamps, or that they could not accommodate me. I had to go and buy one from Tesco for the night, which was very disappointing. I have never in all my years been to a hotel where they do not have table or reading lights, and we have to rely upon using the large light in the ceiling. "

"everything is great except that the mattress are not in good shape and need changing."

"Good"

"The host cancelled this booking 3 hours before check in claiming issues with electrics and heating. She offered a sub standard property on Anfield Road, as a replacement with no reduction in cost even though the property offered was much cheaper. When we contacted Vrbo they held a three way conversation where the host said she was too busy to speak (even though support is 24/7) and we should email on the Monday after our weekend break was over. We passed the property we had paid for (the one here) and there was someone in there charging their car, so there was clearly no problem with property, she just changed ours for no reason. We did not stay in the second property we were dumped with. If I could give 0 stars I would. To date she has not repaid the money we paid. Issues such as broken back door so no security, no parking permit, garden gate held shut with a stack of chairs, hardly any cutlery, dirty pans some with food still left in to name but a few issues."

"Friendly staff , room was clean, good breakfast "