Courtyard by Marriott Waterloo St. Jacobs

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Lobby
55-inch LCD TV with cable channels, TV
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Courtyard by Marriott Waterloo St. Jacobs

Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9

Explore the area

  • Popular LocationSt. Jacobs Outlets3 min walk
  • Popular LocationSt. Jacobs Market District Visitor Information Centre5 min walk
  • Popular LocationMax's Golf Centre14 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)23 min drive

Choose dates to view prices

About this area

Township of Woolwich

Located in Township of Woolwich, Courtyard by Marriott Waterloo St. Jacobs is in the business district. Brubacher House Museum and Waterloo Central Railway Station are local landmarks, and the area's natural beauty can be seen at Laurel Creek Conservation Area and RIM Park. Conestogo River Horseback Adventures and Earth Sciences Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk
  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • Max's Golf Centre - 14 min walk
  • City of Waterloo Museum - 5 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 23 min drive

About this property

Courtyard by Marriott Waterloo St. Jacobs

3-star suburban hotel, walk to St. Jacobs Market District Visitor Information Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with designer toiletries and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: CAD 8.00-10.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • Fitness center

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1302 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 10.00 per person (approximately)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 446 out of 839 reviews
5 - Excellent 53%
Rating 4 - Good. 275 out of 839 reviews
4 - Good 33%
Rating 3 - Okay. 77 out of 839 reviews
3 - Okay 9%
Rating 2 - Poor. 22 out of 839 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 839 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff was exceptional as usual. We were afforded an early check in as I was there for my Graduation at the University of Waterloo with family. It was clean, comfortable and breakfast at Jack's a walk away is recommended. Forget about the bistro on the property. Service is terrible. Prices are two years old and service is just as fast. We paid $50 for 8 slices of toast and 3 fruit cups, waited 45mins and had to leave for Graduation as we were 15mins late already. There was no apology from the staff in the bistro.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new clean large room
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and upgraded facilities.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
went for business, close to where I had to go, nice area
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
the walls are quite thin.. can hear the people talking in next room.. they were not overloud but could hear almost every word
Stayed 1 night in May 2022