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Comfort Inn & Suites

Photo gallery for Comfort Inn & Suites

Primary image
Indoor pool
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Overview of Comfort Inn & Suites

Comfort Inn & Suites

2.5-star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
31 Community Road, Greater Napanee, ON, K7R 3L1

Explore the area

  • Popular LocationNapanee Mall15 min walk
  • Popular LocationCanadian Piano Museum2 min drive
  • Popular LocationStrathcona Paper Centre3 min drive
  • AirportKingston, ON (YGK-Norman Rogers)32 min drive

Room options

About this area

Napanee

Comfort Inn & Suites is located in Greater Napanee. Canadian Piano Museum and Lennox and Addington Museum and Archives are cultural highlights, and some of the area's activities can be experienced at Napanee Golf and Country Club and Rock and Roll Golf. Looking to enjoy an event or a game while in town? See what's going on at Strathcona Paper Centre.

What's nearby

  • Napanee Mall - 15 min walk
  • Canadian Piano Museum - 2 min drive
  • Strathcona Paper Centre - 3 min drive
  • Lennox and Addington Museum and Archives - 3 min drive
  • Allan Macpherson House and Park - 8 min drive

Getting around

  • Napanee Station - 3 min drive
  • Ottawa International Airport (YOW) - 152 min drive

Restaurants

  • A&W - 3 min walk
  • Pita Pit - 13 min walk
  • Chuck's Roadhouse - 13 min walk
  • Tim Hortons - 13 min walk
  • Harvey's - 13 min walk

About this property

Comfort Inn & Suites

Property highlights
You can look forward to free to-go breakfast, laundry facilities, and a gym at Comfort Inn & Suites. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A gift shop, coffee/tea in the lobby, and a 24-hour front desk
  • An elevator and smoke-free premises
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All guestrooms at Comfort Inn & Suites include perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with showers and shower/tub combinations
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

More properties to consider

See similar properties

Policies

Check-in

91% of travellers were happy with check-in
Check-in from 3:00 PM - 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

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Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Nov 6, 2022 start from CA $118.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites pet-friendly?

Yes, Comfort Inn & Suites allows cats and dogs (limit 2 per room). There's a fee of CAD 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Comfort Inn & Suites?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in is from 3:00 PM - 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn & Suites located?

Situated in Greater Napanee, this hotel is within 2 mi (3 km) of Strathcona Paper Centre, Canadian Piano Museum, and Lennox and Addington Museum and Archives. Palace Village and Napanee Golf and Country Club are also within 6 mi (10 km). Napanee Station is 30 minutes by foot.

Can I cancel my reservation for free at Comfort Inn & Suites and receive a full refund?

Yes, Comfort Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 223 out of 477 reviews
5 - Excellent 47%
Rating 4 - Good. 165 out of 477 reviews
4 - Good 35%
Rating 3 - Okay. 54 out of 477 reviews
3 - Okay 11%
Rating 2 - Poor. 20 out of 477 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 477 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Maria, Orillia
Travelled with pets, Travelled with partner
Liked: Staff & service
Great location off the 401. Pet friendly. Great to have breakfast available in the morning.
Stayed 1 night in Sep 2022

1/5 Terrible

Sarah
Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room I was given was dirty, hairs in the bathroom and when I used a wipe to clean it was dirty like the floor had not be mopped, the phones and surfaces were also dirty, I requested another room which was given, again it wasn’t as clean. I had also needed a crib which I did request (which I did prior) which seemed to really irritate the staff. The blinds didn’t close properly so not private and not dark at all. In the morning breakfast wasn’t ready and my husband watched the cook(s) drop and egg pattie and put it back (not disposed) so we didn’t want to eat anything anymore after that. Needless to say we won’t be staying their again. Or ever recommend anyone staying there.
Stayed 1 night in Sep 2022

5/5 Excellent

Derry
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
served the needs of my wife and I as we were just passing through Napanee on our way home from the East Coast
Stayed 1 night in Sep 2022

4/5 Good

LORETTA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

4/5 Good

Deborah
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service
Stayed 2 nights in Aug 2022

3/5 Okay

Jane
Travelled with partner
There should be a grab bar in the shower. The shower floor was slippery.
Stayed 1 night in Aug 2022

5/5 Excellent

Karen
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome. Went out of there way to help you. Sue even knew our names. Great service. Pool was an added bonus to relax in.
Stayed 1 night in Aug 2022

5/5 Excellent

Taylor, South Saint Paul
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee who checked us in was very friendly and made us feel very welcomed.
Stayed 1 night in Aug 2022

5/5 Excellent

mitchell
Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place!
Stayed 1 night in Jul 2022

5/5 Excellent

Suzette
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great ,the only thing was the drapes in the room
Stayed 3 nights in Jul 2022