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Colonial Resort & Spa

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Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Indoor pool, seasonal outdoor pool, sun loungers
Terrace/Patio

Overview of Colonial Resort & Spa

Colonial Resort & Spa

3 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSculpture Park14 min walk
  • Popular LocationConfederation Park16 min walk
  • Popular LocationArthur Child Heritage Museum17 min walk
  • AirportKingston, ON (YGK-Norman Rogers)38 min drive

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About this area

Gananoque

Colonial Resort & Spa is located in Gananoque. Arthur Child Heritage Museum and Thousand Islands Playhouse are cultural highlights, and some of the area's notable landmarks include 1000 Islands Tower and Fort Henry. Don't miss out on a visit to Gananoque Boat Line. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ziplining.
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Popular Location

What's nearby

  • Sculpture Park - 14 min walk
  • Gananoque Municipal Marina - 15 min walk
  • Confederation Park - 16 min walk
  • Arthur Child Heritage Museum - 17 min walk
  • Gananoque Golf and Country Club - 3 min drive

Getting around

  • Gananoque Station - 7 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • Riva Restaurant — 12 min walk
  • Pig Iron Barbecue — 15 min walk
  • 1000 Island Indian takeout — 16 min walk
  • The Socialist Pig: food for everyone — 16 min walk
  • The Purple House Cafe — 16 min walk

About this property

Colonial Resort & Spa

3-star spa hotel near Gananoque Municipal Marina
An indoor pool, 2 bars/lounges, and an outdoor tennis court are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a sauna, and massage/treatment rooms. All 54 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and free toiletries.
Colonial Resort & Spa offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gananoque hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2016.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Renovated guestrooms - April 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Similar properties

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Free WiFi
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Hotel
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Air conditioned
Air conditioned
Business-friendly
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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort & Spa Hotel
Colonial Resort & Spa Gananoque
Colonial Resort & Spa Hotel Gananoque

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 106 out of 516 reviews
5 - Excellent 21%
Rating 4 - Good. 205 out of 516 reviews
4 - Good 40%
Rating 3 - Okay. 127 out of 516 reviews
3 - Okay 25%
Rating 2 - Poor. 45 out of 516 reviews
2 - Poor 9%
Rating 1 - Terrible. 33 out of 516 reviews
1 - Terrible 6%

3.7/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet , great staff. Would recommend to anyone.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great areas to socialize. Atmosphere was welcoming.
Stayed 1 night in Sep 2020