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Colonial Resort & Spa

Photo gallery for Colonial Resort & Spa

Primary image
Indoor pool, seasonal outdoor pool
Terrace/patio
Standard Room, 2 Double Beds (Tennis Court Section) | View from room
Standard Double Room, 2 Double Beds (Pool Section) | Free WiFi, bed sheets, wheelchair access

Overview of Colonial Resort & Spa

Colonial Resort & Spa

3.0 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Business services
Map
780 King Street West, Gananoque, ON, K7G 2H5

Explore the area

  • Popular LocationConfederation Park14 min walk
  • Popular LocationSculpture Park14 min walk
  • Popular LocationArthur Child Heritage Museum17 min walk
  • AirportKingston, ON (YGK-Norman Rogers)38 min drive

Room options

About this area

Gananoque

Colonial Resort & Spa is located in Gananoque. Arthur Child Heritage Museum and Thousand Islands Playhouse are cultural highlights, and some of the area's notable landmarks include 1000 Islands Tower and Fort Henry. Don't miss out on a visit to Gananoque Boat Line. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.
Visit our Gananoque travel guideOpens in a new window
Map

What's nearby

  • Confederation Park - 14 min walk
  • Sculpture Park - 14 min walk
  • Gananoque Municipal Marina - 15 min walk
  • Arthur Child Heritage Museum - 17 min walk
  • Gananoque Golf and Country Club - 3 min drive

Getting around

  • Gananoque Station - 7 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • Riva Restaurant - 12 min walk
  • The Socialist Pig - 16 min walk
  • The Purple House Cafe - 16 min walk
  • Anthony's - 16 min walk
  • Maple Leaf - 17 min walk

About this property

Colonial Resort & Spa

3-star hotel, revitalized in 2016
Consider a stay at Colonial Resort & Spa and take advantage of a terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with a library and 2 bars.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • An outdoor tennis court, smoke-free premises, and a billiards/pool table
  • A gift shop, meeting rooms, and a TV in the lobby
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guestrooms at Colonial Resort & Spa offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Indoor pool
  • Outdoor pool
  • Refrigerator

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - April 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort & Spa Hotel
Colonial Resort & Spa Gananoque
Colonial Resort & Spa Hotel Gananoque

Frequently asked questions

Does Colonial Resort & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Colonial Resort & Spa?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Colonial Resort & Spa on Oct 10, 2022 start from CA $97.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Colonial Resort & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Colonial Resort & Spa?

Self parking is free at this property.

What time is check-in at Colonial Resort & Spa?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Colonial Resort & Spa?

Check-out is at 11 AM.

Where is Colonial Resort & Spa located?

Situated in Gananoque, this hotel is within 1 mi (2 km) of Confederation Park, Gananoque Municipal Marina, and Arthur Child Heritage Museum. Gananoque Boat Line and Thousand Islands Playhouse are also within 1 mi (2 km).

Can I cancel my reservation for free at Colonial Resort & Spa and receive a full refund?

Yes, Colonial Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Colonial Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 140 out of 701 reviews
5 - Excellent 20%
Rating 4 - Good. 277 out of 701 reviews
4 - Good 40%
Rating 3 - Okay. 169 out of 701 reviews
3 - Okay 24%
Rating 2 - Poor. 62 out of 701 reviews
2 - Poor 9%
Rating 1 - Terrible. 53 out of 701 reviews
1 - Terrible 8%

3.7/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

4/5 Good

Theresa
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quiet location, nice grounds beds were very comfortable
Stayed 1 night in Sep 2022

3/5 Okay

Veronica
Liked: Cleanliness, staff & service, property conditions & facilities
I was just glad it wasn't mosquito season, there was a gap in the doorway that would allow tons of them in, really need to weather strip.
Stayed 1 night in Sep 2022

3/5 Okay

Christopher
Travelled with partner
Disliked: Property conditions & facilities
The rooms are basic but clean. The dining hall has a strong musty smell and air is stale.
Stayed 1 night in Sep 2022

4/5 Good

Karen
Travelled with partner
Liked: Cleanliness, staff & service
The space and friendliness
Stayed 1 night in Sep 2022

3/5 Okay

Bahaa
Travelled with family and small children
It’s not comfortable with noisy at midnight
Stayed 1 night in Sep 2022

4/5 Good

John, Ottawa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place fot young families.
Stayed 1 night in Aug 2022

1/5 Terrible

Vinod
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 51 for 1 night. 1. Very poor lighting in the room. 2. Washroom door would not close or lock. 3. Mold around the window 4. Front desk was borderline rude 5. Barely any choice for breakfast 6. The games in the game room are in poor condition. Decided not to complain but will never stay at this overpriced so called resort.
Stayed 1 night in Aug 2022

4/5 Good

Vince
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for a stop along the highway.
Stayed 1 night in Aug 2022

4/5 Good

Jan
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Out door seating in a nice cottage type setting, very relaxing
Stayed 1 night in Aug 2022

4/5 Good

Eric
Travelled with partner
Liked: Cleanliness, staff & service
It was cheap and quiet at night
Stayed 1 night in Aug 2022