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Heaven Restaurant & Boutique Hotel

4.0 star property
Upscale spa hotel, walk to Union Trade Center
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Sports facility
Residence Superior Queen Room
Exterior
Gift shop
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Gym
    GymGym
  • Spa
    SpaSpa

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Popular LocationUnion Trade Center9 min walk
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)20 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great stay from beginning to end. Very relaxed and upscale vibe. Quiet, many places to meet or meditate… always helpful ...
Stephen
Jun. 6, 2024
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Room options

View all photos for Villa Budget King Room

Villa Budget King Room

Villa Budget King Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room

Residence Superior King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room

Villa Budget Queen Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room

Residence Superior Queen Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About the area

Kigali

Located in Kigali, Heaven Restaurant & Boutique Hotel is in the city center and near the airport. Union Trade Center and Kigali Convention Centre are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Visit our Kigali travel guideOpens in a new window

What's nearby

  • Union Trade Center - 9 min walk
  • Kigali Genocide Memorial Centre - 6 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive

Restaurants

  • ‪Cucina Italian Restaurant - ‬16 min walk
  • ‪Executive Lounge - ‬17 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Dine Divine - ‬15 min walk
  • ‪Brioche - ‬10 min walk

About this property

Heaven Restaurant & Boutique Hotel

Upscale hotel near Kigali Convention Centre
Located close to Union Trade Center, Heaven Restaurant & Boutique Hotel provides free cooked-to-order breakfast, a terrace, and an art gallery on site. Adventurous travelers may like the fitness classes, cycling, and archery at this hotel. Indulge in a manicure/pedicure, a facial, and a body treatment at the onsite spa. The on-site local and international cuisine restaurant, Heaven Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the health club; the property also has designer stores on site, a coffee shop/cafe, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a gift shop
  • Multilingual staff, wedding services, and a 24-hour front desk
Room features
All guestrooms at Heaven Restaurant & Boutique Hotel include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with showers and tubs or showers
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 50

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out fee: USD 50
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on Jul 3, 2024 start from CA $125.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heaven Restaurant & Boutique Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Heaven Restaurant & Boutique Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50.

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in the heart of Kigali, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 244 reviews" "
Rating 8 - Good. 50 out of 244 reviews" "
Rating 6 - Okay. 19 out of 244 reviews" "
Rating 4 - Poor. 6 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from beginning to end. Very relaxed and upscale vibe. Quiet, many places to meet or meditate… always helpful and discreet service. Special shout out to Marius and Honorine for their attentive care throughout my 2 week stay. See you again in July!
Stayed 15 nights in May 2024

4/10 Poor

Jeffrey

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back!
Stayed 1 night in Mar 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is an amazing hotel. Great quality for the cost. We loved every moment of our stay. The staff was super friendly and the restaurant was first class. We would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. We were lucky to be upgrade to a much bigger room Anything we asked about was immediately resloved. The complimentary massage was great and breakfast offered much variety and selection. Would happily return to Heaven when in Kigali.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally heaven with outstanding restaurant
As the name suggests it was just heaven. The breakfast was incredible, the staff were super friendly and helpful and the room was really cosy and comfortable. The pool area was also wonderful. Many thanks
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
It was a fantastic surprise to be in this hotel. I cannot say enough of everyone that works here. Everyone is very kind and that made us feel very welcomed and special. The food is delicious as well and the breakfast has many options. I will definitely recommend this hotel and I wish to come back.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0