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Reviews of LiVEMAX RESORT Karuizawa

3 out of 5
LiVEMAX RESORT Karuizawa
1274-13 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 75 reviews" "
Rating 8 - Good. 38 out of 75 reviews" "
Rating 6 - Okay. 22 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic and clean place only 15 mts walk from station. We were stranded at Karuizawa due to bad weather and had to book it at last minute and we were happy with hotel
Stayed 1 night in Dec 2019
Response from リブマックスリゾート軽井沢 on Jan 3, 2020
ご宿泊いただきまして誠にありがとうございます。 当ホテルにご満足いただけたとの事、大変うれしく思います。 どうぞまた軽井沢へお越しの際にはご利用くださいませ。 お待ちしております。

4/10 Poor

chun choi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Mattress is horrible. The chair is not clean. Others are ok. Breakfast is fair. On-Sen is fair. Wifi ok
Stayed 1 night in Sep 2019

6/10 Okay

Hong, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
QUIET & DESOLATE
Hotel was a little too far to walk from the JR Station. On a weekday evening, there were no food outlet or restaurant nearby. The only one was a bar with a solitary ukulele musician who strummed some Hawaiian melodies as he tried his best to sing in English. The operator was a one-man show who took an hour to serve my wife and I our order for a plate of beef rice and a plate of chicken rice. When it was time to pay, he then asked for a "music charge" of 500 yen per dinner!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice hotel
Small hotel with friendly & helpful staff; walking distance to Prince Outlet & old Karuizawa street; breakfast not too many varieties but nice & sufficient. Shortage is - no elevator, not too convenient for carrying heavy baggages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lok Yee

Liked: Property conditions & facilities
It's OK for the money spent
It's close to the JR station and sightseeing points.

6/10 Okay

IY, California

Quick look of Karizawa

6/10 Okay

KIM HING, Hong long

Liked: Cleanliness
Just fair for the price.
You must be strong to take your luggage to the 2nd floor, and you could not expect your room be cleaned up everyday.

6/10 Okay

elizabeth, eq

Liked: Cleanliness, room comfort
Newly furnished, clean room. Large toilet.
The service was a bit inconsistent. Initially they said that I couldn't check in, 5 mins after helping me to carry my luggage up to the 2nd storey lobby and storing it, they discovered that my room was ready. Which I was very relieved about. But the room was extremely chilly. It was winter. Took the whole day for the electric heater to warm up the whole room. Used the public bath only once because you need to walk to the first level and in an outdoor area to reach the onsen. Seriously? Cold in winter. The bed was huge and pretty comfy. Nobody helped me with my luggage during check out :( But otherwise it was a nice peaceful room. Enjoyed the cleanliness and pretty luxurious feel it has. Nice iphone speakers. It's in between the station and kyu karuizawa and it's pretty walkable. 1km in each direction. I didn't use public transport. Too icy to cycle so didn't see if they have bikes.

8/10 Good

Ross, Tokyo, Japan

Liked: Cleanliness, staff & service, room comfort
Great deal!
This hotel offered complimentary breakfast , which was *really* amazing. Do not miss it!. The room was excellent for the price, as no strong odor even though it was a smoking room. I definetly recommend the hotel.

10/10 Excellent

Lee, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, clean, friendly, convenient
Good location, and very peaceful place

6/10 Okay

ブルブル, 日本

Travelled with group
Disliked: Property conditions & facilities
合理的で良かったが、部屋着が置いてなかったり、朝食バイキングのコロナ対策が甘めだったり少々宿泊費にそぐわないと思いました
Stayed 1 night in Aug 2020

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Staff & service
禁煙の部屋で良かった
最初に特に気になったのはロビーのタバコ臭さでした。カラオケのロビーのような臭いがしました。 幸い丁寧にご対応いただいたスタッフの方に喫煙のお部屋から禁煙のお部屋に変更いただけたので、滞在自体は問題ありませんでしたが、お部屋もロビーのように匂うのであれば厳しかったかもしれません。 設備もサイズもミニマムですが、駅周りを動くのであれば便利な場所です。 トイレと浴室が別でしたし、水回りも綺麗でした。 お風呂はかなり小さいですがお部屋のお風呂よりも広々入れました。
Stayed 1 night in Jul 2020

10/10 Excellent

YOSHIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応がとても良かったです。 温泉もあり、ゆっくり出来ました。 しいて言えば、ベットのマットレスが固めだったのが、わたしには合いませんでした。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
コスパ良い。部屋付きのバストイレは新しく快適でした。1階のお風呂は外来客も利用可能なのに、蛇口が二箇所は少ない。朝食はプレートが出て、別に飲み物とパン、サラダ、デザートがバイキングで、満足できる。コーヒーが美味しい。
Stayed 1 night in Jan 2020

8/10 Good

Chi Sing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
告示不明顯，屋況老舊，語言不通，但服務人員熱情
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ホテル自体は快適でしたが、普通に借りると24時間300円の駐車場に止めさせられて、900円取られた。ホテルを通した為、割高な料金を払った。近辺の駐車場は全部300円。僅かな額だが気分が悪い。
Stayed 1 night in May 2018

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
工作人员都很可爱！！
酒店位置在轻井泽中心地带，去哪都很方便，前台工作人员都很亲切可爱，每次经过前台都超级热情的鞠躬微笑打招呼，唯一不太方便的是酒店没有电梯，但是前台小哥会主动帮你把行李拎上楼！总体是个很暖很值得推荐的酒店！
Stayed 2 nights in Nov 2017
Thank you for stayed at our hotel. We very pleased that you coｍfortable stayed. However, we're sorry for it caused inconvenience to you due to we have no elevator. It is difficult to installing it immediately, but we will do best for you satisfy. When you come to Japan,please come to Karuizawa again!

8/10 Good

Jiro, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, especially the break first is good.
The hot spring, we calll as onsen in Japan is best. The room is clean and the equipments are enough and sufficient.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
十分快適な軽井沢ステイ
週末に2泊しました。周辺のホテルと比較して格安だったため、あまり期待していませんでしたが、十分快適に過ごせました。お風呂が洗い場のあるタイプで使いやすかったため、屋外の温泉に行くのが面倒な時にはこちらを利用しました。 朝ごはんは卵料理を1日目と2日目で変えて用意していただけて、細かい気くばりがありがたかったです。 周囲にコンビニはなく、ショッピングモールのある駅南側に比べるとずっと人通りも少ないですが、庶民的なラーメン屋さん等もあり、特に不便は感じませんでした。
Stayed 2 nights in Jun 2017

8/10 Good

KUEI-MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間舒適，飯店有溫泉可泡！
位於車站與舊輕井澤銀座中途，走路10-15分鐘可達，還算便利。 額外繳交溫泉稅可泡溫泉，LOBBY有免費咖啡供應。 唯一缺點是沒有電梯但LOBBY與房間都在二樓，得自己將行李搬上樓。
Stayed 2 nights in Jun 2017

6/10 Okay

YICK MIN

Liked: Room comfort
Disliked: Staff & service
住了兩晚，第二天沒有執房，不能接受，温泉面積很小，停車場要收費(網上不是説免費嗎？)。早餐不錯

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンス
不満点がありませんでした。
Response from General Manager on Jan 13, 2017
この度はリブマックスリゾート軽井沢にご宿泊頂きまして誠にありがとうございました。 お客様から評価を頂けて大変うれしく思います。 また次回お越しの際は【大満足】を頂けるようスタッフ一同精進して参ります。 軽井沢へお越しの際は是非当ホテルをご利用下さいませ。 スタッフ一同心よりお待ち申し上げております。 リブマックスリゾート軽井沢スタッフ LIN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有非吸煙房更好
有非吸煙房更好 , 房間比較殘舊 , 感覺不夠現代化 但面積比較好 !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

YUK tsui

Disliked: Staff & service, room comfort
失望
1. 酒店3PM才可以CHECKIN, 2:35PM到達辦好手續後，仍然要等到3PM才可入房，我小朋友坐在SOFA上坐到睡著了。 2. 冬天輕井澤天氣寒冷, 房間沒有中央暖氣, 只有一個小暖爐, 但開了很久仍然沒有用。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no lift ,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

OU-FAN

Liked: Cleanliness, staff & service, property conditions & facilities
不錯哦
美好的住宿、地理位置不錯

4/10 Poor

Kotomi

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
温泉の洗い場が２つしかなくて、入れなかった

8/10 Good

wong kin pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far from the station

6/10 Okay

CHIUNG YAO

Liked: Cleanliness, staff & service
房間乾淨 ，這次碰到一位會說國語的緬甸華人，服務親切，飯店位子近市區。又有免費溫泉可泡，大至上都OK有機會去 還是會選擇它。

8/10 Good

Verified traveller

飯店沒有電梯，若有搬行李的旅客會不方便！ 房間沒有很大卻也不算小，浴廁倒是很大！

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
沒電梯喔，要自己提行李上二樓櫃台，房間如果在三樓還要提到三樓，櫃台中文不行，英文不行，多是日本客人，好處是房間和浴室很大，我下午ㄧ點到不讓入房，二點再回去詢問，仍然堅持3點才能入房

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
ロケーションがよく、お値段も手ごろなホテルです
浴室が広く、日本式の浴槽と洗い場になっています。ただ私の泊まった部屋の浴槽の排水管の接続が悪く、排水が洗い場に流れ込みました。　ベッドの大きさは十分以上でしたが、そのため部屋が狭く感じられました。ただ旧軽銀座に近く、とてもロケーションのよいホテルです。私は利用しませんでしたが、大浴場もありました。お値段以上に価値のあるホテルです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室大。酒店提供Shiseido 缷妝油，爽膚水，cream，男士hair tonic ､hair liquid,face milk 。

8/10 Good

chun yiu, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便.
地點方便.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利な立地、快適な部屋
軽井沢駅と旧軽井沢銀座の中間にあり、どちらへも徒歩圏内です。 部屋は清潔で快適です。部屋の浴室は独立しており、自宅の風呂のように洗い場と浴槽があるので便利です。 大浴場がありますが、客室からは一旦外に出ないと行かれないので、雪降る冬は寒かったです。

6/10 Okay

Verified traveller

Liked: Cleanliness
Very spacious room and nice spa
The warm air was not enough in lobby and room, and the route from lobby to spa was outdoor while snowing..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Antony, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
東京外渡假的好地方
臨近prince shopping plaza，在週末有很多品牌的限時特價，若是時間充裕還可以安排ㄧ天的腳踏車行程，途中可經過教堂以及溫泉，是個很棒的體驗

8/10 Good

Chienhsiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tien-Cheng

Liked: Cleanliness, staff & service, room comfort
雖然飯店是舊一點，也沒有電梯。但整體環境及房間尚稱舒適。