Jesmond Vacation Packages

Great room, facing the mountain, very spacious, nice bathroom, rugs and furniture (dressers) need replacing - old, and very stained rug. Very comfortable though, good beds !!! Staff very nice.

We were able to check in early, unfortunately the next day our fire alarm wouldn't stop beeping, & our fridge stoped working. Within the hour they had us moved to a different room the was exactly like the one we had. They were all very good including the maintenance staff who told the front desk that they couldn't fix the problem within a reasonable time & recommended the move for us. We were pleased with our stay.

We loved the space at the Grand Residence. We had space for our family of 5 to have separate beds. Our other family members were staying in The Grand and we could all meet every night at the hot tub.

We had a wonderful stay at South Thompson Inn. The customer service was excellent and truly outstanding from start to finish. A special thanks to Disney at the front desk, who went above and beyond by calling me ahead of our arrival time to inform that the restaurant would be closing at 8 PM. This thoughtful gesture allowed me to plan ahead and avoid any inconvenience. The place is very calm and serene. The property is well maintained and offers a peaceful, relaxing atmosphere. Everything felt clean, organized, and welcoming throughout my visit. The morning coffee service was also a nice touch and a great way to start the day. All the staff were very friendly and welcoming. Overall, this is a well-managed property with attentive staff and a warm, inviting environment. I would definitely recommend it to my friends and would gladly stay here again.

Good place for pets to have a walk. Quiet and a comfortable bed.