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Das Innsbruck

Photo gallery for Das Innsbruck

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Das Innsbruck

Das Innsbruck

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Innrain 3, Innsbruck, Tirol, 6020

Explore the area

  • Popular LocationGolden Roof3 min walk
  • Popular LocationImperial Palace4 min walk
  • Popular LocationLandeskrankenhaus - University Clinics Innsbruck11 min walk
  • AirportInnsbruck (INN-Kranebitten)4 min drive

Choose dates to view prices

About this area

Innsbruck

Located on a river, Das Innsbruck is in Innsbruck City Centre neighborhood and is connected to a shopping center. Notable landmarks in the area include City Tower and Golden Roof, and travelers wishing to experience a bit of culture can try Imperial Palace. Alpenzoo and Botanical Garden of the University of Innsbruck are also worth visiting. Take in the nearby slopes with ski equipment rentals and a ski shuttle, or check out other outdoor activities such as ice skating and snowshoeing. Guests love the hotel's central location.

What's nearby

  • Helbling House - 2 min walk
  • Golden Roof - 3 min walk
  • City Tower - 3 min walk
  • Imperial Palace - 4 min walk
  • Landeskrankenhaus - University Clinics Innsbruck - 11 min walk

Restaurants

  • Elferhaus — 2 min walk
  • My indigo — 2 min walk
  • Altstadtbeisl — 3 min walk
  • Weinhaus Happ — 3 min walk
  • FloJos — 3 min walk

Getting around

  • Innsbruck Technik Tram Stop - 4 min drive
  • Innsbruck (IOB-Innsbruck Central Train Station) - 13 min walk
  • Kranebitten Airport (INN) - 4 min drive

About this property

Das Innsbruck

Adventure hotel connected to the convention center in Innsbruck with full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 115 soundproofed rooms feature free WiFi and room service. Thoughtful touches include bathrobes and slippers, and guests will also find premium bedding and flat-screen TVs.
Das Innsbruck offers 115 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 16.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Ski shuttle nearby

Food and drink

  • Breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar/lounge
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 18 for adults and EUR 9 for children (approximately)
  • Self parking fee: EUR 16.00 per day (in/out privileges)
  • Nearby parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Innsbruck
Innsbruck Hotel
Hotel Innsbruck
Das Innsbruck Hotel
Das Innsbruck Innsbruck
Das Innsbruck Hotel Innsbruck

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 456 out of 757 reviews
5 - Excellent 60%
Rating 4 - Good. 248 out of 757 reviews
4 - Good 33%
Rating 3 - Okay. 33 out of 757 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 757 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 757 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Disliked: Staff & service
The location was great. The stay was so so. This is supposed to be a 4 star hotel. On our 2nd day after being gone from our room for over 5 hours we came back and there had been no housekeeping. When I inquired, they told me that housekeeping had been busy cleaning rooms for new bookings because they were full. So in other words, it was not important to service their existing customers. After we learned that housekeeping quits the day at 16:00 we told them to just bring us clean towels because it was to late. Little did we know until later in the night that they never even supplied the room from the beginning with extra toilet paper. I had to call them to bring some. With covid, people were blowing their noses at the tables in the restaurant and then going over to the food areas and getting food.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was a place I would of loved to extend my trip if I could! The staff was very nice, room was great, and the spa/pool were to die for! It was a good end to the day after walking all day! Would love to go back and stay!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of City
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Innsbruck! Pros: Safe camera surveilled underground parking, rich buffet breakfast, spacious and clean rooms, comfortable bed
Stayed 1 night in Nov 2020

4/5 Good

Stayed 1 night in Aug 2020