Queen Kapiolani Hotel

Photo gallery for Queen Kapiolani Hotel

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Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

Overview of Queen Kapiolani Hotel

VIP Access

Queen Kapiolani Hotel

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
150 Kapahulu Ave, Honolulu, HI, 96815

Explore the area

  • Popular LocationHonolulu Zoo2 min walk
  • Popular LocationWaikiki Beach8 min walk
  • Popular LocationRoyal Hawaiian Center16 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

VIP Access

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  • Extra savings and perks for Rewards members

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About this area

Honolulu

Queen Kapiolani Hotel is located in Waikiki, a neighborhood in Honolulu, and is in a regional park and near the beach. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Diamond Head. Looking to enjoy an event or a game while in town? See what's happening at Stan Sheriff Center or Aloha Stadium. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's quiet location.

What's nearby

  • Honolulu Zoo - 2 min walk
  • Sans Souci Beach - 2 min walk
  • Waikiki Beach - 8 min walk
  • Duke Kahanamoku Statue - 9 min walk
  • Royal Hawaiian Center - 16 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

About this property

Queen Kapiolani Hotel

4-star Honolulu hotel in Waikiki, walk to Honolulu Zoo
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Honolulu hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 47.18 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • DECK. Bar & Grille

Things to do

  • Art gallery
  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 55 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 47.18 per night (rates may vary)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per stay
  • Rollaway bed fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 507 out of 1015 reviews
5 - Excellent 50%
Rating 4 - Good. 308 out of 1015 reviews
4 - Good 30%
Rating 3 - Okay. 108 out of 1015 reviews
3 - Okay 11%
Rating 2 - Poor. 49 out of 1015 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 1015 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness
Cleanliness of the hotel and areas that were close by to Shop. Did not like lack of parking and was stressful everyday where to park. Lots of police activity and not serene . Restaurant at the hotel did not have availability and was booked. Take out was fine. It was nice to have towels for beach available.
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family
I had to fix the toilet, the chain was too loose and getting stuck under the flapper and making the toilet run constantly. Also they ran out of space for the valet parking and refused to park my car, they should not offer it to more people than they have space for.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The handicap shower seat was not secure.. the amenities were scarce.. the dining was way over priced and staff were rude and unhelpful. Yes we know where youre located.. but location is NOT everything!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queen Kapiolani was an amazing find in Waikiki. Just minutes to the beach and a spacious room with fantastic views of Diamond Head, we really couldn't have asked for anything better. On top of that, the staff was excellent.
Stayed 8 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Everything you need around the hotel. Parking space across and valet service to make it easier.
Stayed 4 nights in May 2022