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Reviews of Dunes Express Inn & Suites

2.5 out of 5
Dunes Express Inn & Suites
2248 N Comfort Dr, Hart, MI

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 437 reviews" "
Rating 8 - Good. 137 out of 437 reviews" "
Rating 6 - Okay. 65 out of 437 reviews" "
Rating 4 - Poor. 28 out of 437 reviews" "
Rating 2 - Terrible. 15 out of 437 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Norma

Travelled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lucas, Aurora

Stayed 1 night in Dec 2023

10/10 Excellent

Julie, PENTWATER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs updated but clean
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

cherie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I expected
The property is lovely - clean, welcoming and good service. the breakfast was well stocked and very clean and orderly.
Stayed 1 night in Nov 2023

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy drive to Silver Lake Sand Dunes
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean & Comfortable Hotel
This is our se cons time staying at Dunes Express Inn while visiting the dunes and area from Ohio with our off-road machine. This hotel is conveniently located, clean and very comfortable. We were attending a side-by-side event at Silverback Raceway. There was plenty of parking for our truck & trailer (along with many others that were attending the same event.) Breakfast is convenient and sufficient. Will definable stay here again on our next trip to the dunes.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

michelle

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom could have been cleaner. Disappointed in the bathroom.
Stayed 3 nights in Sep 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Great helpful staff Property very run down Pool area dirty Stairway carpet filthy Over all condition of property very run down

10/10 Excellent

D'Kari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was slow
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Gross
Mold in the bathroom, beds never got made, dirty carpet. The place was gross!
Stayed 3 nights in Sep 2023

10/10 Excellent

Tramaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was great no complaints.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Maurice

Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 106, no exhaust fan and looked like mold on ceiling above shower. Had to ask for sheets to be changed, there was sand and hair when the sheet got turned back. A very nice girl came and changed them, she very apologetic and kind. Overall have never had an issue, enjoy staying there. Front desk is always helpful! Would still go back and stay. Everyone has an off day.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay ever
The place was definitely not clean. Stairway, hallway and room floors dirty. Stairway was not vacuumed once. Bathroom was not clean. Smelled horrible of chlorine. Bathroom hinges were rusted. No vent fans in bathroom. Beds were clean but horribly uncomfortable. Not a pleasant stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Douglas

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

STACI

Liked: Staff & service
Disliked: Cleanliness
The steps to the upstairs were filthy. There was dogfood all over them for both days I was there. The room smelled awful like they sprayed a ton of air freshener in there to make it seem clean. It's conveniently located which is the only reason I stayed there. When I arrived someone was complaining about the toilet overflowing...
Stayed 1 night in Sep 2023

8/10 Good

Yamira

Stayed 2 nights in Sep 2023

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Location and pool are nice. Outdated rooms and smelled like a smoking room. Overpriced.

8/10 Good

Steve

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the room was just fine. Really our only issue with the room, which we were made aware of at check-in, was that our room smelled of chlorine because the balcony was over the pool area. It didn't bother us that much, but if we had more sensitive noses it definitely wouldn't have been great.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome huge pool.
Stayed 1 night in Aug 2023

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient place to stay to enjoy the dunes. Close to dinning options. Nice pool area.
Stayed 2 nights in Aug 2023
Response from Kristen on Sep 2, 2023
The pool is a favorite! Thank you!!

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nhelvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean, room is spacious, bed is comfy and overall very clean. We travelled with 15 months baby and we like how our room qas clean. Front desk was really nice and welcoming. Will definitely be back here if we travel again to the Dunes.
Stayed 1 night in Aug 2023
Response from Kristen on Sep 2, 2023
So glad you enjoyed your time here!!

6/10 Okay

Phyllis

Liked: Staff & service
This was very close to where my son was
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Terry

Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

2/10 Terrible

Alida

Disliked: Cleanliness, staff & service, room comfort
The room was dirty, so moldy I was sick.
Stayed 11 nights in Jul 2023

8/10 Good

MarySue

Stayed 2 nights in Aug 2023

6/10 Okay

Jamie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
pool good, rooms gross
The pool and breakfast room/lobby was good. The rooms were gross. Dirty, chipped toilet seats, wet/humid, and smelled terrible. There are no vents in the room, just grates screwed to the wall to look like vents.
Stayed 1 night in Jul 2023

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Had a decent stay
Had a decent stay. I have been stay here when I go to silver lake for the past 3 years and I wish they would put exhaust fans in the bathrooms. This stay the microwave didn’t work in our room
Stayed 2 nights in Jul 2023
Response from Kristen on Aug 1, 2023
We will be replacing the microwave ASAP. In the future, please let front desk staff know and we will replace it right away. :)

6/10 Okay

Scott

Stayed 1 night in Jul 2023

6/10 Okay

Daniel, fort wayne

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
was very expensive but an old not so great place
Stayed 1 night in Jul 2023

8/10 Good

stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Our room was surface clean but grimy in cracks.
Stayed 2 nights in Jul 2023

8/10 Good

Kathryn

Stayed 1 night in Jul 2023