- Liked: Cleanliness
- Disliked: Staff & service, amenities, property conditions & facilities
Well the first person that checked us in his name was Brandon was very nice, upgraded our room and waived the fee of my 10 pound dog. Because it was holiday weekend but prob because i didnt put it in that i was bring a dog. So instead of adding it that was kind. Saved me money. He was very nice to us. Great employee. 2nd night the lady was not nice and the third night that lady at the desk was horrible. As i asked to talk to the manager over it. They woud not give me a break. They charged me for the dog then after two nights i was not charged for him. We were not even at the place during the day. We were only there to sleep at night. The dog is tiny. Doesnt mess. I feel that they should have not given me a hard time. The food was good and for the most part clean. No bed bugs in our room. That was great. Frankenmuth is beautiful.