- Liked: Cleanliness, staff & service, amenities
Pleasant stay, Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊
Stayed 4 nights in Nov. 2019
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Silk Queen Hotel
Star Rating
Information
Reviews
Excellent
403 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Air Conditioning
Map
100 Hang Gai Street, Hoan Kiem District, Hanoi
What's nearby
- St. Joseph's Cathedral
- 5 min walk
- Thang Long Water Puppet Theatre
- 5 min walk
- Ngoc Son Temple
- 7 min walk
- Hanoi (HAN-Noi Bai Intl.)
- 23 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Deluxe Double or Twin Room, No Windows
Room Amenities
- Sleeps 2
More detailsLuxury Double Room, 1 Bedroom, City View
Room Amenities
- City view
- Sleeps 2
More detailsGrand Room, City View
Room Amenities
- City view
- Sleeps 2
More detailsFamily Triple Room, 1 Bedroom, City View
Room Amenities
- City view
- Sleeps 3
More detailsSuite, Terrace, City View
Room Amenities
- City view
- Sleeps 2
More details
About this area
Hanoi
In the historical district, Silk Queen Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good shopping. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Train Street and Ho Tay Water Park. Our guests appreciate the hotel's quiet location.
What's nearby
- St. Joseph's Cathedral - 5 min walk
- Hoan Kiem Lake - 5 min walk
- Thang Long Water Puppet Theatre - 5 min walk
- Ngoc Son Temple - 7 min walk
- Hanoi Old City Gate - 11 min walk
Getting around
- Hanoi Long Bien Station - 15 min walk
- Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Restaurants
- Where to eat
- On-site dining venue – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
- Silk Queen Bar – Bar.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 16
Special check-in instructions
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Late check-out subject to availability
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for VND 414000 per day.
- Free cribs (infant beds)!
Pets
- No pets or service animals allowed
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: VND 423000 per vehicle (one-way)
- Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 414000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No on-site parking is available.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards.
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Silk Queen Hotel Hanoi
- Silk Queen Hotel
- Silk Queen Hanoi
- Silk Queen
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times, on request
- Train station pick-up shuttle (surcharge)
Food and drink
- Free buffet breakfast available daily 6:30 AM–9:30 AM
- 1 restaurant
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Full-service spa
- Outdoor pool
Family friendly
- Dry-cleaning service
- DVD player
- Free babysitting/childcare
- Free cots/infant beds
- Free supervised childcare/activities
- Laundry facilities
- Microwave (on request)
- Outdoor pool
- Fridge
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- Vietnamese
Business services
- 1 meeting room
- Business centre
- Computer station
- Conference centre (700 square feet of space)
Outdoors
- Terrace
Spa
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hot springs/mineral springs
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Spa open daily
- Steam room
- Thalassotherapy
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Braille signage
More
- Designated smoking areas
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Down comforter
- Free cots/infant beds
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch LED TV
- TV channels
- DVD player
- tablet computer
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave (on request)
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Soundproofing
Nearby things to do
Activities
- Casino
- Health/beauty spa
- Outlet shopping
Where to eat
- On-site dining venue – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
- Silk Queen Bar – Bar.
This traveller didn’t leave comments with their review
Stayed 5 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in old quarters and convenient. Safe street and well lit surroundings.
Stayed 3 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silk Queen Hotel was really nice and right in the heart of the Old Quarter, so everything I wanted was easily accessible. I really enjoyed the big, clean room and the standing bathtub. The doormen were always attentive and provided an umbrella when it was pouring out.
Stayed 3 nights in Oct. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierges Lily and Ana or absolutely wonderful and caring when I came down with motion sickness that had me bedridden for two days
Stayed 6 nights in Oct. 2019