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Silk Queen Hotel

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
403 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    5 min walk
  • Popular Location
    Thang Long Water Puppet Theatre
    5 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Double or Twin Room, No Windows

    Room Amenities

    • Sleeps 2
    More details
  • Luxury Double Room, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Grand Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Family Triple Room, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, Terrace, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Hanoi

In the historical district, Silk Queen Hotel is in Hanoi's Hoan Kiem neighbourhood, an area with good shopping. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Travelling with kids? Consider Train Street and Ho Tay Water Park. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    St. Joseph's Cathedral - 5 min walk
  • Popular Location
    Hoan Kiem Lake - 5 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 5 min walk
  • Popular Location
    Ngoc Son Temple - 7 min walk
  • Popular Location
    Hanoi Old City Gate - 11 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Silk Queen Bar – Bar.

About this property

Silk Queen Hotel

Family-friendly Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 60 soundproofed rooms feature free WiFi and tablet computers. LED TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Silk Queen Hotel offers 60 forms of air-conditioned accommodation with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 16

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 414000 per day.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 414000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free babysitting/childcare
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (700 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • DVD player
  • tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby things to do

Activities

  • Casino
  • Health/beauty spa
  • Outlet shopping

Where to eat

  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Silk Queen Bar – Bar.
4.3

Excellent

5 - Excellent
202
4 - Good
154
3 - Okay
33
2 - Mediocre
13
1 - Poor
1
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Pleasant stay, Thank you so much for lovely room & cake prepared for my anniversary holiday. Very2 much appreciated my wife was so happy👍👍😊

Stayed 4 nights in Nov. 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Located in old quarters and convenient. Safe street and well lit surroundings.

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Silk Queen Hotel was really nice and right in the heart of the Old Quarter, so everything I wanted was easily accessible. I really enjoyed the big, clean room and the standing bathtub. The doormen were always attentive and provided an umbrella when it was pouring out.

    Stayed 3 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Concierges Lily and Ana or absolutely wonderful and caring when I came down with motion sickness that had me bedridden for two days

    Stayed 6 nights in Oct. 2019

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