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One Hotel

3.0 star property
Central hotel with free parking connected to the convention center in Hanoi

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for One Hotel

Reception
Exterior
Studio
Reception
Classic Room | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM
The price is CA $20
CA $24 total
includes taxes & fees
17 Jun - 18 Jun

Explore the area

Map
C3/D6 New Cau Giay Residence, Tran Thai Tong St, Dich Vong Ward, Hanoi, 100000
  • Popular LocationIndochina Plaza Ha Noi16 min walk
  • Popular LocationVietnam National Convention Center4 min drive
  • Popular LocationMy Dinh National Stadium5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and ...
Fayez
Jan. 8, 2023
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Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Electric kettle
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
Minibar
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
Minibar
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby
Hanoi Charming House
Free WiFi
Air conditioning
Business services
Laundry
7.8 out of 10, Good, (449)
The price is CA $16
CA $19 total
includes taxes & fees
Jun 16 - Jun 17
Hanoi Charming House

About the area

Hanoi

Located in Cau Giay neighborhood, One Hotel is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Indochina Plaza Ha Noi - 16 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • West Lake - 5 min drive
  • Ho Chi Minh Mausoleum - 6 min drive

Getting around

  • Hanoi Railway Station - 19 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Vua Chả Cá - ‬4 min walk
  • ‪An Biên Restaurant Đồng Bông Cầu Giấy - ‬3 min walk
  • ‪Biển Đông - ‬4 min walk
  • ‪Yakiniku Sakura（焼肉 櫻） - ‬3 min walk
  • ‪Kichi Kichi Lẩu Băng Chuyền - Trần Thái Tông - ‬4 min walk

About this property

One Hotel

Hotel near Hoan Kiem Lake
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at One Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms at One Hotel include perks such as air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Free toiletries and hair dryers
  • 42-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 10 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are available for VND 200000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 380000 per person (one-way)
  • Crib (infant bed) fee: VND 200000.0 per night
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

One Hotel Hanoi
One Hotel Hotel
One Hotel Hanoi
One Hotel Hotel Hanoi

Frequently asked questions

Is One Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at One Hotel?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at One Hotel on Jun 17, 2024 start from CA $20.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Hotel?

Self parking is free at this property.

What time is check-in at One Hotel?

Check-in begins at 2 PM.

What time is check-out at One Hotel?

Check-out is at noon.

Does One Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 380000 per person applies.

Where is One Hotel located?

Located in Cau Giay, this hotel is within 1 mi (2 km) of Vietnam National University, Indochina Plaza Ha Noi, and Vietnam Museum of Ethnology. Museum of Ethnology and Thu Le Park are also within 1 mi (2 km).

One Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Better, but not great
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
Stayed 15 nights in Mar 2023

2/10 Terrible

Fayez

Disliked: Staff & service
Liars and crooks!
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
Stayed 3 nights in Jan 2023

2/10 Terrible

JUNYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One hotel is permanently closed
This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.
Stayed 1 night in Mar 2021

8/10 Good

Reuben

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kelly

Hotel was clean, safe and in a good location with great local food on your door step as well as more western style food across the road. Hotel has some shutters on the exterior for noise which no longer appear operational, these would be great to get working again as the noise from the local pub on the weekend can be very loud. The showers were also no good as water flooded the bathroom and required the entire use of all towels each day to remedy. We would stay again however so do not let this put you off.
Stayed 5 nights in Nov 2018

10/10 Excellent

Jaruek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough hotel
Stayed here for several days. Considering the decent price, facilities/rooms are good enough. Some staff can speak OK English, but some others are not. Because of the location and address, taxi, grab or delivery services might be in troubled if they don't know that area, even receptionist explains the detail on the phone, sometimes they take longer time to reach out than I expect. There's no laundry facility as it explained in the description at the moment of 2018 June, there is laundry service with some costs instead. Moreover, this building is not "non-smoking" while it explained "Smoke-free property". Ashtray is everywhere and no separation with non-smoking and smoking. Breakfast buffet is provided, it's ok for quick bite. But do not expect too much.
Stayed 14 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Decent stay
The first room I got smelled so I requested a new room. The reception nicely accepted my request. The room then was in good condition to stay. Breakfast is very delicious and the waitresses were very pleasant.
Stayed 2 nights in Nov 2017