10/10 Excellent
Richard
Aug 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard
Stayed 3 nights in Aug 2022
Camel City Hotel
2.5 star property
Embrace Hanoi's ancient traditions and modern comforts at this welcoming hotel, ideal for lakeside relaxation or cycling in the Old Quarter.
Choose dates to view prices
Photo gallery for Camel City Hotel
In the heart of Hanoi, Camel City Hotel offers a warm welcome with dry cleaning services and a business center. Unwind at the restaurant or explore nearby O Quan Chuong and Dong Xuan Market with bike rentals. With in-room WiFi, express check-in, luggage storage, guests praise this hotel’s attentive staff.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Laundry
- Housekeeping
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Double Room Single Use
Superior Double Room Single Use
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Bidet
Hair dryer
- 161 sq ft
- 1 bedroom
- Sleeps 1
- 1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Private bathroom
Shower/tub combination
- 237 sq ft
- Sleeps 3
- 1 Queen Bed
View all photos for City Double Room, City View
City Double Room, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
- City view
- 269 sq ft
- Sleeps 3
- 1 Queen Bed
View all photos for Deluxe Triple Room
Deluxe Triple Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
- 269 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Large Twin Bed
View all photos for Family Quadruple Room
Family Quadruple Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
- 323 sq ft
- Sleeps 6
- 2 Queen Beds
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About the area
Located in Hanoi, Camel City Hotel is in the city center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
10 Thanh Ha Hoan Kiem, Hanoi, 1000000
What's nearby
Quan Chuong Gate1 min walk - 0.0 km
Dong Xuan Market2 min walk - 0.2 km
Ta Hien Street2 min walk - 0.2 km
Hanoi Old Town Night Market7 min walk - 0.6 km
Hoan Kiem Lake8 min walk - 0.7 km
Getting around
- Hanoi Long Bien Station6 min walk
- Noi Bai Intl. Airport (HAN)39 min drive
Restaurants
- Phở xào Bà Vân đen2 min walk
- GAO CAFE1 min walk
- Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi1 min walk
- Cơm Phố Cổ2 min walk
- Phở Thật3 min walk
About this property
Camel City Hotel
Hotel near Hanoi Old Town Night Market
Close to Dong Xuan Market and Hoan Kiem Lake, Camel City Hotel provides dry cleaning/laundry services, a business center, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
- Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
- Express check-in, luggage storage, and a vending machine
- A 24-hour front desk, a banquet hall, and concierge services
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
- Bidets, free toiletries, and hair dryers
- 32-inch LCD TVs with cable channels
- Electric kettles, daily housekeeping, and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
- A restaurant
Things to do
- Bicycle rentals
- Scooter/moped rentals
Family friendly
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Business services
- Business center
Accessibility
- Elevator
More
- 1 building
- 7 floors
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Rollaway/extra bed (surcharge)
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Slippers
- Towels provided
Entertainment
- 32-inch LCD TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Air conditioning
- Individual decor
- Individual furnishings
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Property payment types
Important information
Optional extras
- Airport shuttle fee: VND 399997 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
- Rollaway beds are available for an additional fee
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Camel City Hotel Hotel
Camel City Hotel Hanoi
Camel City Hotel Hotel Hanoi
Frequently asked questions
Is Camel City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Camel City Hotel?
Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Camel City Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Camel City Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 399997 per vehicle applies.
Where is Camel City Hotel located?
Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 6 minutes by foot and Hanoi Railway Station is 27 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Camel City Hotel Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Amenities
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
4/10 Poor
Samantha
Mar 10, 2023
Liked: Staff & service
The hotel has changed hands since we booked and paid, the booking hadn’t been passed on so we were moved to another hotel, which was not at the standard we’d expected or paid for. Reception was apologetic and helpful but the place we were put up in was really poor
Samantha
Stayed 2 nights in Mar 2023