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Reviews of Redstar Culture Hotel

3 out of 5
Redstar Culture Hotel
280 Jianguo Road South Shangch, Hangzhou, Zhejiang

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 12 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

SzuYing, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
This hotel is fairly clean and has a whole lot of subsidiary services, the staff are friendly and helpful. Other than that, they have a theater right next door and it offers great performances from orchestral concerts to animation showcases, not bad at all.

6/10 Okay

Roebuck, London

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, great location but limited wifi
This hotel is fine - nothing amazing but certainly satisfactory. Some of the reviews have mentioned smoking. Smoking is ubiquitous in China and certainly present in the lobby but we must've been lucky with our room as I didn't detect a hint of smoke on our floor nor any smell in the room. Location is superb as it's a 3-4 minute walk from the train station and also the bus terminus. The staff were very helpful in telling us how to get around and which bus to catch (the 7 or 2 serve the main tourist attractions - sometimes they have a letter prefixed but the route is the same - with the 7 running from the bus station to the Lingyu Temple, past the north shore of the lake). The rooms were absolutely fine with a clean bathroom but only one English TV channel. English language skills vary with the staff but we encountered no problems. Note, however, that wifi is only available in the lobby.

6/10 Okay

Alex, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the price but no Wifi is a big minus
I had a single room for one night. The room was on the small side, but with a nice view and very tastefully appointed for the price range. The appearance and quality of the room was closer to hotels in a higher price bracket. Hotel is located within a 5 minute walk of the train station, which makes it perfect for sightseeing Hangzhou if you are there for only a short while, as I was. The biggest strike for this hotel was the lack of Wifi service, as this is the only hotel I have ever stayed at that did not offer Wifi, in any price range, and it was sorely missed. Staff's English was minimal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
I've traveled a good bit in China and elsewhere so I've seen a wide range of accommodations. If you're staying here, it's not because the rooms are so spectacular as it's not. The place was perhaps at one time very nice, but now is a bit dated, but well maintained. I chose it because it's located within 5 minutes walk from the train station, was reasonably priced and from reading prior reviews, the rooms were clean. Indeed, it was all of those things. The hotel staff have provided everything you could possibly need which is really nice, including wired LAN internet and wireless in the rooms, a couple of apples and a fruit peeler in a bowl awaiting your arrival, bathrobes, toothbrushes, complimentary water (in addition to a fully stocked mini bar/fridge), tea, water heater, etc. The bathroom had a slight odor, like a gym locker, but it wasn't terrible. You get what you pay for so as long as you don't expect greatness, you'll be perfectly content with it. Being near the train station is convenient if you come by train and are staying for a short period, which was the case with me. I was able to check in and drop my things off immediately. In addition, the next day, they held onto my bags after I checked out so I could go around without having to drag around my luggage.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station
We got there early and they accommodated us with an early check in at no extra charge. Close to train station and cheap taxi fare to west lake

6/10 Okay

Rafahats, Medellin-Colombia-S.A.

Liked: Staff & service
This hotel is well located, near to the main rail road station. Staff does not speak much english, hard to communicate with them.
Hotel is fine for two or three days stay. Price is O.K. But carpets on the rooms need to be replaced because they are old and kind of smely. Staff with very poor English, hard to communicate with them all. But friendly and helpful!

6/10 Okay

yang

very dark room
In general, everything is fine for me. However, I found the decoration and light along the corridor and inside the room is *very dark* and make the atmosphere not so right.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
did not like the service
when i reached the hotel, they gave a room for changing next day. In three days, we stayed in 3 different room because of smtg with a big excuse. never stay again in that hotel.

2/10 Terrible

Frequent China traveler, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Fraud Hotel
Redstar will not honor your requests you make on Expedia. Avoid at all costs! I booked a queen size bed room, but once I arrived, I was given a room with a small single bed, not nearly enough for two people. Must avoid at all costs!!!

10/10 Excellent

Captainturk, Antalya; Turkey

Liked: Cleanliness, staff & service, room comfort
Good quality for low price in hangzhou
The rooms are clean and little small maybe but the hotel is directly in city center. Is important because between 11 00 o clock and 16 00 o clock you can't find taxi. Is olso near railway station.

6/10 Okay

David, SIN

Location was very near to the train & bus station , about 5-10 mins walk . Public transport are very cheap over there public buses cost only RMB1.00 to most nearby places . Eating place are just around the hotel area . only no street light out hotel maindoor , so not advise to go out an walk alone in the night .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
We are satisfied the service during our stay.
The front desk was friendly. Room is clean and nice, but the bed is slightly to hard.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住
地理位置方便，酒店舒适安静，还会再来。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比很高的酒店
房间整洁安静，无烟味，另赠水果很贴心。空调温度和浴室热水满意。无线网络OK，但无直播英文电视。地理位置方便，毗邻火车站，地铁巴士交通方便。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
รร. ใกล้สถานีรถไฟในเมือง เดินไปถึงกันได้ และใกล้แหล่งชอปปิ้ง สะอาด คุ้มราคา

10/10 Excellent

Pei yun, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一住的高CP值飯店
飯店地理位置佳，離地鐵很近！房間有點太潮濕，Wi-Fi很穩定！以後曲杭州首選此飯店入住～

6/10 Okay

TOSHIYUKI, 日本

杭州駅にも地下鉄の城站(駅)にも近い
他の方も言われているように地図が違っています。 駅前の道路を進んで、最初の交差点の手前にあります。 杭州駅出口直上の杭州鉄道ビルの３階に上がればホテルが見えるので場所を確認してからホテルに向かえばよいでしょう。地下鉄の出口からも近いです。 杭州鉄道ビルにはKFC他飲食店や売店がありますがホテル周辺には店はありません。 部屋は普通です。

6/10 Okay

Celia W., HK

Liked: Room comfort
近杭州高鐵/動車站，南宋御街&河清街，西湖
好處:酒店大堂亮丽清潔，房間大而乾淨，十分舒適，價格相宜，四星級酒店水平 壞處:煙味太重，酒店內的餐廳一般 整體:地理位置好，住宿都是一個不错的選擇

4/10 Poor

まさこ　, JAPAN SIZUOKA

Disliked: Cleanliness, property conditions & facilities, room comfort
目的地（訪問先）に近いホテルという立地条件で予約したため、その条件は満たされた。
エクスペディアの写真は、新築当時のもので、実際にはかなりの老朽化でした。 スーペリアシングルでしたが、壁、床、汚れ目立ち、虫が飛び、慣れるのに時間がかかった。 シャワーしかなく、温度も低いためこれからの季節は寒いかもしれません（2014/10.28～11.1利用） 朝食バイキングは、１階にあり清潔感あって美味しかった。朝食付きプランではなかったため、毎朝、フロントでミールクーポンを購入した。３７元でした。フロントの対応は、普通。英語が出来るスタッフがいたため助かった。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
muito conveniente... próximo ao metro e trem
estive hospedado por duas noites, durante o feriado da independência... boa experiência...

8/10 Good

Miranda Lin, Taipei

Liked: Room comfort
服務人員訓練有待加強，check in 花了需多時間。客房景觀很不錯，房間舒適度好。飯店大門花了一些時間才找到，飯店位置緊臨城站火車站及地鐵站，交通非常便利。

8/10 Good

bunchan, 兵庫

Liked: Cleanliness, room comfort
移動、トランジットに便利
空港バスの乗降ポイント近く、杭州駅も近い。部屋は普通だが、十分に3つ星クラスで、価格はリーズナブル。交通の利便性を重視するなら、勧められる。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蘇州駅に近い
場所が地図と異なり500m程度離れてました。道端の人に聞いてたどり着きました。写真は正しく4つ星です。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Jung, Seoul

Liked: Staff & service
Disliked: Room comfort
Close & reasonable
5min from the station on foot. Small size room with old and poor interior. Not good heater. Expensive rate than normal, considering room size & bf.

10/10 Excellent

Carson, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good environment , near the metro station and train station,good!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 만족함
허팡지에도 바로 뒤에 있고 기차역바로 앞이라 위치는 일단 만족. 하지만 호텔스닷컴 지도상에 나와있는걸 보구 찾아가다 바로 코앞에두고 세시간을 헤맸음. 지난번에도 느낀거지만...지도표시좀 똑바로해주세요. 호텔직원들 모두 착하고 영어잘함. 체크아웃할때 짐맡기고 돌아다녀서 편했음. 지하에있는 발마사지 최고임.

6/10 Okay

miz, 東京、日本

Liked: Cleanliness
移動に便利な立地
立地は、杭州駅に近く、空港バスの乗り場も近い。 チェックインが遅かったせいか、部屋はうなぎの寝床のように細長い部屋だった。使い勝手が悪いが清潔。wifiは遅い。 レセプションの英語はいまいち。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항저우역 에서 가까운 레드스타문화호텔
위치가 좋네요. 방에 인터넷도 좋고. 무선인터넷만 넓게 되면 좋으련만.. 9/10

6/10 Okay

Verified traveller