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Room type

Superior Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Business Twin Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Business Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Single Room

Max Occupancy: 1 guest

Get an overview of this hotelFamily-friendly Hangzhou hotel in Hangzhou City Centre, near West Lake


This family-friendly Hangzhou hotel is located in the business district, within 1 mi (2 km) of Hu Xueyan Former Residence, Xihu Tiandi, and Westlake Yintai Shopping Mall. West Lake is 1.5 mi (2.4 km) away.

Hotel Features

This hotel features 2 restaurants, a health club, and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference rooms.

Room Amenities

All 222 soundproofed rooms feature free wired Internet and room service. Guests can enjoy deep soaking tubs, and other standard amenities include rainfall showerheads, coffee makers, and digital TV.

Hotel Amenities

Hotel Amenities

Redstar Culture Hotel features a health club and a sauna. Dining is available at one of the hotel's 2 restaurants. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 646 square feet (60 square meters) include a conference center and conference space. This Art Deco hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Redstar Culture Hotel has designated areas for smoking.

  • Health club 
  • Total number of rooms - 222 
  • Number of floors - 23 
  • Conference space size (feet) - 646 
  • Sauna 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Designated smoking areas 
  • Free WiFi 
  • Designated smoking areas (fines apply) 
  • Meeting rooms 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference center 
  • Year Built 2001 
  • Number of restaurants - 2 
  • Conference space size (meters) - 60 
  • Number of meeting rooms - 6 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi


Parking (limited spaces)

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Desk 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Free wired high-speed Internet 
  • Room service (limited hours) 

Where to Eat

JADE DRAGONFLY - This restaurant serves lunch and dinner.

MAYA WESTERN RESTAURANT - This buffet restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club and a sauna.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 50 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

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