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The Happo

3.5 star property
Ski down the slopes or soak in natural hot springs. Rejuvenate at this charming mountain retreat with its own coffee shop.

Choose dates to view prices

Near Hakuba Valley Ski Area, The Happo is a rejuvenated hotel offering a warm welcome. Enjoy the coffee shop/cafe, bar, and on-site restaurant serving breakfast and dinner. Take advantage of ski equipment rentals, ski storage, and hot springs for ultimate relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Down comforters, in-room safe, individually decorated

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (The Happo)

Down comforters, in-room safe, individually decorated

Deluxe Suite (The Happo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down comforters, in-room safe, individually decorated

Deluxe Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed

Down comforters, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Down comforters, in-room safe, individually decorated

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
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About the area

Located in Hakuba, The Happo is in the mountains. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Enjoy the area's slopes with cross-country skiing, snowboarding, and skiing lessons, and don't miss out on the snowmobiling. Visit our Hakuba travel guide
Map
5090 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • Nice variety of trails and the scenery is beautiful. Doesn't hurt that it's an ex Olympic park.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 km
  • Happo ski resort
    Hakuba Happo-One Ski Area
    4 min walk - 0.4 km
  • View of the Hakuba Valley and surrounding peaks of the Japanese Alps.
    Hakuba Iwatake Ski Resort
    4 min drive - 2.0 km
  • Happo-one Adam Gondola
    7 min walk - 0.7 km
  • Happo One Sakka Ski Lift
    5 min drive - 2.0 km

Getting around

  • Hakuba Station
    5 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    89 min drive

Restaurants

  • Blizzard (Pizza)
    6 min walk
  • Cru Cafe
    1 min walk
  • What's Good Cafe
    4 min walk
  • Hand Made House 4260
    8 min walk
  • ライオンカフェ
    5 min walk

About this property

The Happo

Hotel near Hakuba Happo-One Ski Area
Take advantage of a coffee shop/cafe, laundry facilities, and a bar at The Happo. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski storage. For some rest and relaxation, visit the hot springs. The on-site restaurant, The Grill, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and hot springs on site
  • Express check-out, express check-in, and an elevator
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Extra amenities include:
  • Down comforters and cribs/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,800 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Clubhouse
  • The Grill

Things to do

  • Bicycle rentals
  • Hot spring
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)

Outdoors

  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIn Mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 8000.0 per day
Cribs (infant beds) are available for JPY 3500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3000 for adults and JPY 1800 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: JPY 3000 per day; may vary based on length of stay and unit size
  • Crib (infant bed) fee: JPY 3500.0 per night
  • Rollaway bed fee: JPY 8000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Hot springs access available from 3:00 PM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

The Happo Hotel
The Happo Hakuba
The Happo Hotel Hakuba

Frequently asked questions

Is The Happo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Happo?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at The Happo on Mar 23, 2026 start from CA $364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Happo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Happo?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Happo located?

Located near the slopes, this Hakuba hotel is in the mountains, within a 5-minute walk of Happo Information Center and Hakuba Happo-One Ski Area, and close to winter sports such as cross-country skiing and skiing lessons. Happo-one Adam Gondola and Hakuba Mini Train Park are also within 15 minutes. Hakuba Station is 29 minutes by foot.

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Reviews

The Happo Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

Reviews

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place. Great breakfast.
Stayed 3 nights in Oct 2024

8/10 Good

Fong Peng

Liked: Cleanliness, staff & service, amenities
All the staff speak English which makes communication easy. I like being shuttled to restaurants for our dinners. The free laundry is definitely a plus point.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!
Stayed 1 night in Apr 2025

10/10 Excellent

estefano

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good was good.
Stayed 7 nights in Jan 2025

6/10 Okay

Akemi

Liked: Cleanliness, staff & service
客室はきれいでした。冷蔵庫にある飲み物はコーラよりもお水が良かったです。熊が出る時期だったので、夜歩いて5分ほどのコンビニも怖くて行くことができなかったです。温泉は露天風呂がなくて残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

NOBUAKI

Liked: Cleanliness, staff & service, amenities
部屋はシンプルでおしゃれ。ベッドの寝心地も良かった。朝食が色々選べてボリュームもあり大変美味しかった。
Stayed 1 night in Oct 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing.
Stayed 2 nights in Sep 2025

8/10 Good

KENTA

Liked: Cleanliness, property conditions & facilities
ゴンドラ駅に近く便利な場所
Stayed 2 nights in Aug 2025

10/10 Excellent

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も長野の旅を経験してますが、白馬には初めて宿泊しました。 お部屋は広くて機能的で、概ね快適に過ごせました。冷蔵庫にはコーラと氷結のサービスもあり嬉しかったです。 洗面台が高いと口コミにありましたが、本当に高くて（私も子供も身長150センチ程）多少つま先立ちで使用しました。 お子さんが一緒だと抱え上げるのも大変そうなので、ステップがあるといいと思います。 洗面台前の可動式の全面鏡が、好きな場所を隠せたりする（入口や洗面）のは便利でした。 エレベーター近くにウォーターサーバー、洗濯機、アイスディスペンサーと自販機あり。 温泉エリアのドアは暗証番号の入力が必要で、セキュリティがしっかりしていると思いました。 一つだけ、温泉の利用時間がスタッフの居る10時までだったので、夕食後に慌ただしく入らなければいけなかったのが残念でした。 部屋はシャワーだけなので、12時頃までは利用できた方が折角の良いお風呂が楽しめると思いました。 と色々書きましたが、また白馬に泊まる時はリピートしたいホテルでした。
Stayed 1 night in Aug 2025

8/10 Good

TAICHIROU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は綺麗で大浴場も最高でした。 サービスも良かったです。
Stayed 1 night in Sep 2023

10/10 Excellent

??

Stayed 1 night in Aug 2025

10/10 Excellent

Kiyono

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

CHIA-LI

Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Stayed 2 nights in Jun 2025

10/10 Excellent

Jenna

Stayed 2 nights in Apr 2025

6/10 Okay

Jon

Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

shujuan

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Keisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしいホテル

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024