Does Hotel Sierra Resort Hakuba have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hotel Sierra Resort Hakuba?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Sierra Resort Hakuba on Aug 31, 2025 start from CA $269.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sierra Resort Hakuba pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Sierra Resort Hakuba?

Self parking is free at this property.

What time is check-in at Hotel Sierra Resort Hakuba?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

Where is Hotel Sierra Resort Hakuba located?

Situated in the mountains, this hotel is within 3 mi (5 km) of Tsugaike Ski Resort, Hakuba Iwatake Ski Resort, and Hakuba Norikura Onsen Ski Resort. Happo-one Adam Gondola and Hakuba Koruchina Ski Area are also within 6 mi (10 km).

Hotel Sierra Resort Hakuba - Latest Reviews, Deals & Photos 2025

8/10 Good

Kiara

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.

Stayed 3 nights in Mar 2025

10/10 Excellent

Drew

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.

Stayed 4 nights in Feb 2025

10/10 Excellent

Mazen

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Onsens

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.

Stayed 5 nights in Mar 2025

10/10 Excellent

Marcello

Mar 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.

Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Nov 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is perfect. One of the best hotels I have been visited!

Stayed 1 night in Nov 2023

8/10 Good

Norio

Mar 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby

Stayed 5 nights in Mar 2024

10/10 Excellent

Erin

Feb 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.

Stayed 6 nights in Jan 2023

10/10 Excellent

Yuanze

Jan 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.

Stayed 3 nights in Jan 2024

10/10 Excellent

qq

Jan 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.

10/10 Excellent

Jayson

Mar 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!

Stayed 4 nights in Mar 2024

10/10 Excellent

Wing hei

Jan 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Low density, comfortable and relaxing environment

8/10 Good

Michael

Jan 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,

Stayed 7 nights in Jan 2024

6/10 Okay

Kim Leong

Mar 5, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

I booked this property for the sole purpose of snow sports in Hakuba. However, I feel this property is not designed and build for winter season. To access the rooms from the main building (lobby, restaurants etc), one has to walk through an unheated walkway, expose to the cold and wind. Imagine doing this at -6 degrees temperature. The snow equipment storage is an after-thought. It is a container situated outside on the driveway. It is not a dry room and to access the snow equipment, one has to be expose to the elements again. (this time, there are no shelters to protect the guest).

Stayed 5 nights in Feb 2025

10/10 Excellent

Mia

Jan 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!

Stayed 4 nights in Jan 2024

10/10 Excellent

Christopher, Edmonton

Jan 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.

Stayed 4 nights in Jan 2023

8/10 Good

Mercy A

Mar 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.

Stayed 2 nights in Feb 2025

8/10 Good

Corey

Jan 15, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.

6/10 Okay

MAKIKO

Jul 1, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Mar 19, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Mar 12, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2025

10/10 Excellent

Lu Nee

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2025

10/10 Excellent

Mandy

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

住宿舒適服務態度非常好

Stayed 3 nights in Feb 2025

10/10 Excellent

Gabrielle

Feb 20, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Gloria

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

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Hotel Sierra Resort Hakuba

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