Reception

Reviews of Hotel Nuova Grosseto

3 out of 5
Hotel Nuova Grosseto
P. Marconi 26, Grosseto, GR

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 211 reviews" "
Rating 8 - Good. 88 out of 211 reviews" "
Rating 6 - Okay. 21 out of 211 reviews" "
Rating 4 - Poor. 3 out of 211 reviews" "
Rating 2 - Terrible. 1 out of 211 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dana

Travelled with family
Liked: Staff & service, property conditions & facilities
Right next to train station so very convenient if you are traveling by train. Several good restaurants and the old town are within a short (maybe 8 min.) walk. One word of caution…it says AC but hotels in the area do not turn on AC until May 1st no matter how hot it may be in April!
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for our family of four, the from was big and quiet, clean and the service was great, the area around the hotel amazing and people was very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel with the reasonable price and best location. The service was great too, everyone was helpful but I’d like to mention Marco at the from desk, the best customer service and I’ll definitely come back to grosseto
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness
Positive: the hotel is right next door to the train station, not far to walk. The cappuccinos were great in the mornings, and the staff was nice. Breakfast was good but they need to add some more variety, not just a lot of cakes and breads, meats and cheeses but add afew American choices for travelers also. Some oatmeal would have been nice. More pancakes- for sure.. The rooms are clean..the hotel is keep clean, appearance is good inside. Staff helpful. Things needing attention for better comfort. A/C is not very cold at all (take a small fan with you to circulate air) the mini frig is not cold at all..the bed mattress is very hard and they need to put some top comforter pads on the beds. The pillows need some fluff..very hard and flat. We stayed 6 nights ( we had some personal family business to tend too) and hopefully the a/c, bed mattresses, pillows will be updated in the future..that would make a big difference in comfort level. I'd give them a 8 rating out of 10 👍
Stayed 6 nights in Aug 2023
Response from Luca on Sep 2, 2023
Hi Dear Mary, thank you ndeed for your kind review. We hope to have you back as a welcome Guest. Kind regards. G.M. Iervolino Pasquale.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Grosseto
Great location, friendly staff, huge rooms, and wonderful breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Bonnie L

Stayed 2 nights in Apr 2023

10/10 Excellent

Mr A B

Stayed 3 nights in Mar 2023

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff . Convenient location
Great staff.
Stayed 1 night in Feb 2023
Response from HNG on Mar 5, 2023
Gentile Sig. Laura, Grazie per la Sua cortese recensione. Come Hotel ce la mettiamo tutta per far stare bene i nostri Ospiti e la sua recensione è gradita. Nella speranza di riaverla come gradito Ospite, porgiamo cordiali saluti. G.M. Pasquale Iervolino Hotel Nuova Grosseto

8/10 Good

David

Stayed 1 night in Jan 2023
Response from HNG on Mar 5, 2023
Gentile Sig. David, Grazie per la Sua cortese recensione. Come Hotel ce la mettiamo tutta per far stare bene i nostri Ospiti e la sua recensione è gradita. Nella speranza di riaverla come gradito Ospite, porgiamo cordiali saluti. G.M. Pasquale Iervolino Hotel Nuova Grosseto

10/10 Excellent

richard

Liked: Cleanliness, property conditions & facilities, room comfort
very convenient to train station..staff very accommodating.
Stayed 2 nights in Oct 2022

10/10 Excellent

Noli

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station. No need for a greedy taxi driver. Staff was awesome! Lucca, Pasquale and especially Marco were all awesome!
Stayed 2 nights in Oct 2022

8/10 Good

Raffaele

Liked: Cleanliness, staff & service
I loved the staff and the location of the hotel unfortunately the hotel needs major upgrading .The rooms look very old .
Stayed 1 night in Oct 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for your buck.
We were only there for one night but it was enough for us to feel welcomed. The desk clerk was warm, friendly and helpful. Our room was pretty good - simple and comfortable. The breakfasts are fantastic.
Stayed 1 night in Oct 2022

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentlemen at reception is very helpful. He is also very polite. I recommend this hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly large hotel that still retains an individual Italian feel. All staff were extremely helpful and friendly. Excellent location within 1 or 2 minutes of train and bus stations. But at end of May both were still operating very limited winter services. A pity! Grosseto itself is well worth a visit and could become a good centre if public transport were available to more places of interest.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside train station
Nice hotel outside of the train station. Nice people and good breakfast.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ALWAYS LOVE BEING COMEING HERE FEEL VERY cleaness curtisy kindness patients helpful shown secure , the whole staff working were always very so much thoughtful and patients uncrediable amazei ng, awesome c.very bella bello staff towards shown .i felt safe secure and everythg around GROSSETO IS VERY CONVIENT HERE AND BELLISSMO
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems, better than expected, would stay agsin
Stayed 1 night in Dec 2018

10/10 Excellent

Marco

Clean, comfortable and decent size
Everything was good, very kind staff and clean room.
Stayed 1 night in Aug 2018

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel a 10min walking form the city center.
Stayed 3 nights in Aug 2018

10/10 Excellent

Azalan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel
Very near to train station and there halal kebab rest. Very friendly english speaking receiption who open the bfast early morning for us to catch early train. Would stay at Grosetto agan, nice and quite town
Stayed 2 nights in Mar 2018
Response from Francesco- Hotel Nuova Grosseto on Mar 30, 2018
Thanks for your appreciation.

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and perfect parking
Perfect Parking
Stayed 2 nights in Oct 2017

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if construction is complete next-door
The staff was nice, the hotel was conveniently located right next to the train station, the room was clean and comfortable, everything was great except for the fact that they put me in the end room which was right outside of a very loud construction area. This construction area had heavy machinery which resulted in my room shaking and the bed shaking and was very loud. It did stop in the evening but started up again at 8 AM. Also the air conditioning quit sometime in the middle of the night and the room became very hot. And lastly, some repair work was being done on the bathroom directly below me, so at eight 830 in the morning loud hammering began. It would've been a wonderful stay if it had not been for those circumstances. When I described the situation to the woman at the checkout, she did apologize, but did not offer any compensation. Not even compensation for the peanuts I ate out of my mini bar.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location as the hotel is right at the train station and main bus stop. The included breakfast had a variety of sweet and savoury pastries and biscuits, as well as spreads, meats, cheeses, cereal, yogurt, juice and fantastic barista coffee made to order. The service was great and the two reception staff I met spoke English. Wifi worked well and the room was clean, modern and comfortable.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, room comfort
Excellent location.
Room was spacious and comfortable.

8/10 Good

Greg, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beside train station AND easy walk to the Centro
Located in the same small square as the train station, this hotel is an excellent place to start your visit to Grosseto. Not a new hotel BUT they have clean rooms, comfy beds, an excellent included breakfast AND a ten minute walk to the old city center (where everything seems to be going on). Easy train hops to Siena, Florence and Rome. Staff awesome and very helpful. Highly recommend Hotel Nueva Grosseto.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Olle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good place to stay in Grosetto, close to the city center and with lots of restaurants. Very friendly staff. Only downside is that breakfast is very thin and could definitely use a bit more selection.
Stayed 1 night in Mar 2024

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell'esperienza. Consigliato.
Stayed 1 night in Mar 2024

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jerry Carnell

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and big and the personnel was kind. Breakfast was very good as well.
Stayed 1 night in Feb 2024

6/10 Okay

Andre

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

celia c

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Paola

Liked: Cleanliness, staff & service
The property Is clean, the service Is good Position, breakfast Very good
Stayed 2 nights in Dec 2023

6/10 Okay

Antonietta

Travelled with partner
Nel primo soggiorno ci hanno assegnato una camera ristrutturata con bagno e arredi nuovi,purtroppo la seconda volta che abbiamo scelto la struttura la camera era abbastanza datata. La colazione è molto buona. Nel complesso il rapporto qualità prezzo è rispettato
Stayed 2 nights in Dec 2023

10/10 Excellent

Egizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodissimo, accanto alla stazione. Pulito, personale gentile e disponibile. Colazione ottima, rapporto qualità prezzo ottimo
Stayed 1 night in Dec 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

JUN

Business traveller
Liked: Cleanliness, staff & service, amenities
周りに飲食店が少ない。
Stayed 2 nights in Nov 2023

8/10 Good

ODAIR ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo.
Hotel muito bom. Custo benefício. Muito perto estação de trem, onibus, mercados, restaurantes. Fica a 10.minutos a pé da area ventral.
Stayed 4 nights in Oct 2023

8/10 Good

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cortese e disponibile. Conveniente, funzionale e pulito
Stayed 1 night in Oct 2023