- Liked: Cleanliness, property conditions & facilities, room comfort
Good, but not great.
One cannot fault the hotel's overall offer, however, I'm afraid it lacked a certain level of detail in terms of some elements of service and also the condition of the bedroom. SERVICE We dined at the Michelin Star restaurant and would not have expected to find a junior server who obviously didn't know the correct manner in which food and drinks should be served. On the last day (my wife's birthday) as requested we were given a secluded garden table, only to find that the cushions and furniture were wet to sit on as a result of the furniture being covered in a heavy dew. This is NOT the level of service on would expect! Finally, on check-out, no-one asked if our stay had been great, was there anything we would like to comment on, good or bad. BEDROOM The bedroom curtains were torn in a couple of places and the bathroom blind didn't come all the way down the window which left one's modesty exposed due to the window overlooking the hotel entrance. The best part of the service was the the anticipative attention given by the members of the pool/tree-house restaurant, they were exceptional.