Glass Alley Tours and Activities

Overall, a good experience. Staff were friendly and helpful. Facilities generally very good. Comfortable room and the housekeeping staff were great. Gym was adequate - could do with some free weights suitable for women - the ones there were too heavy to lift. Running machine was out of action all week disappointingly. Area surrounding the hotel is not very pleasant especially at night and there is major construction work ongoing right outside the hotel.

A great hotel for our stay in Brussels. The concierge saved us so much time & worry with excellent advice on transport (we were going to a stadium to watch athletics) he was superb!

Unfortunately the check-in and entry to the hotel was very poor - we arrived at 10.30pm via the Eurostar and after finding the hotel we experienced difficulty entering the hotel due to the security door unmanned and reception not allowing us access when ringing the bell and then a very unpleasant checkin