Gateway Casinos Tours and Activities

My husband and I stayed there for two nights recently, my husband had a heart attack earlier this year and was our first trip since. Our first night there my husband got really sick and needed something to help him. The hotel did not have items needed when I went to the front desk. Gentleman there offered to tell me where a store was but it was around 11:00 pm and we were there from the US and wasn’t familiar with the area and I didn’t want to leave my husband. The guy at the front desk got someone to cover for him and he went to the store for me. He offered this and I never ask him to. To me this was above and beyond his job duties. I was so nervous I forgot to ask him his name. This was August 20th on night shift, he was a dark skinned guy, maybe in his late 20’s. I wished I had gotten his name but I want to thank him from the bottom of my heart! Wallisch Family.

We were very impressed with the cleanliness of the room, the great customer service at the front desk even when I had to call a number of times before our stay to rebook after I reserved the wrong date, and the friendly and attentive service during the free breakfast in the morning. The staff were all SO helpful and fantastic. The breakfast options were great, although some additional protein options would have been nice. We loved the waffles so much. I rarely do this, but I even asked to speak to the manager to let him know how happy we were with our stay. All around a very pleasant experience! We'll be staying here again for sure. The only thing I can say anything negative about is the price is a little high for a family just passing through and needing somewhere to sleep, but it's still competitive with all the other options available. Please don't raise the prices on us! Thank you for a great hotel stay!

Served my purpose for a quick night sleep.