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Reviews of Wingate by Wyndham Galveston East Beach

2.5 out of 5
Wingate by Wyndham Galveston East Beach
1402 Seawall Blvd, Galveston, TX

Reviews

5.6
Rating 10 - Excellent. 281 out of 1465 reviews" "
Rating 8 - Good. 239 out of 1465 reviews" "
Rating 6 - Okay. 245 out of 1465 reviews" "
Rating 4 - Poor. 297 out of 1465 reviews" "
Rating 2 - Terrible. 403 out of 1465 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2024

8/10 Good

Danika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Property is right on the beach and the staff was very friendly. We didn't see any bugs, the AC worked, and the bed was okay. Those are the pros. The cons... I was disappointed overall. This is not what i expected from a Wingate by Wyndham property. It wasn't the cleanest. The hallways, stairs, and walls were all a little grotty. We only stayed one night and so it was bareable, but i will not be reserving this hotel in the future for our stays in Galveston.
Stayed 1 night in May 2024

10/10 Excellent

Kenny

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Rickie

Travelled with partner
Disliked: Cleanliness
Room was not very clean.
Stayed 1 night in May 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ok
Stayed 1 night in Feb 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Beach ⛱️ , ease to find restaurants and other shops.
Stayed 3 nights in May 2024

2/10 Terrible

Brandon

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On the way in to the hotel we were advised by another guest to ask for toilet paper, blankets, and towels because these items were not appropriately provided in the room. They were correct. We found trash on the floor near the bed and the previous guest’s dirty clothes in the closet on the floor. The room smelled like someone had smoked marijuana in there and sprayed something to try and cover it up. The vending machine I used dispensed HOT bottles of soda. The breakfast was not good. The coffee was bad. This is an older building and does not have an elevator. The staff was very good about helping us with our luggage to our 2nd floor room.
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service
Construction going on .
Stayed 1 night in May 2024

4/10 Poor

Barry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed's sucked thin walls, would never stay there again. The staff was nice and helpful
Stayed 2 nights in Apr 2024

4/10 Poor

Oscar, Corpus Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Robert

Disliked: Cleanliness
I didn't like the fact that there wasn't blankets on the bed in the bathtub with and drain, but I really like the pool. The breakfast could have been a little better
Stayed 2 nights in May 2024

2/10 Terrible

Mike

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is crooks willing to take money from a card but not willing to use the same card for check-in. Rude customer service to people traveling hours to stay there.. and they do not advertise you have to pay to park there $15 a night extra Or you get towed. They are literally just in the business of taking money and not actually caring for the customer. I won't be looking at any property owned by this company no more sad experience
Stayed 2 nights in May 2024

2/10 Terrible

Charles

Travelled with family
$30.00 extra charge for early check in. Room had a lot of water damage bldg needs painting. Door need in repair. Hotel not worth $205.00 will not recommend hotel to anyone. Hotel is a white elephant.
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Manuel, Seguin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the stay
Stayed 1 night in Apr 2024

4/10 Poor

Donald

Stayed 1 night in May 2024

4/10 Poor

Zacariah

Disliked: Staff & service, property conditions & facilities
Not as seen on photos
Stayed 2 nights in Apr 2024

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv didn't work, no sound. No elevator but staff took our luggage upstairs, the shampoo, and bath lotion empty and had to ask for toilet tissue.
Stayed 1 night in May 2024

2/10 Terrible

Amber, Sulphur

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down and out dated
Stayed 1 night in May 2024

8/10 Good

Aundrie, Coleville

Liked: Staff & service, amenities
The staff was awesome and very diligent. The building was taking a beating from the weather and being right next to the ocean. It was very cozy and outside of kids setting off alarms.
Stayed 5 nights in Apr 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
you feel and smell humidity in the room
Stayed 1 night in May 2024

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property one night before boarding our cruise. I had my 73 year old parents with me and they put us on the 3rd floor. This would not be a problem at all, but THEY DO NOT HAVE AN ELEVATOR. So, we all had to carry our full size suitcases up 3 floors to get to our rooms. I would definitely find another property to stay at in Galveston! We paid $415 for 2 rooms and guest services could care less about our complaints. I truly thought Wyndham was a respected name, but I will never stay at another one of their properties again.
Stayed 1 night in Apr 2024

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking making parking near room impossible. Construction in front . Parking in front for check in and out was crazy. Not enough. I was charged extra 5.00 and was told that was a pending charge that would drop off. After 2 weeks I called again, was told he would remove, which he did then he charged me again 2 more times for total of 10.00. I will never stay at that property again. There’s a group of us that stay in Galveston every 2-5 months I’ve expressed to them about the property.
Stayed 1 night in Apr 2024

4/10 Poor

Marlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They have bed bugs. I got chewed. The room looked clean until I woke up covered in welts from bed bugs. The outside of the property is neglected. I do not recommend this hotel. Too bad bcs it is across the street from the beach.
Stayed 2 nights in Apr 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay to park was asking a bit much after you have to pay to stay. Cost me another 75 dollars just to be able park at the hotel
Stayed 5 nights in Apr 2024

4/10 Poor

Evelyn Jarie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were gritty, Fossett for sink broken, only a sheet no coverlet on bed, charged $15 to park and parking lot was under construction so had to Park in street , the air conditioner made a horrible noise when it turned on could not sleep and no elevator just stairs to second and third floors. I made a bad choice.
Stayed 1 night in Apr 2024

8/10 Good

Janusz

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Matthew, McKinney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

DOUGLAS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property just didn’t seem safe and not worth the price.
Stayed 2 nights in Mar 2024

8/10 Good

Olga

Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Informed us every detail about our stay. The motel is dated but very convenient to our needs.
Stayed 1 night in Apr 2024

8/10 Good

Carol

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend this property. Hair dryer did not worth, they changed our door lock because we could not get it open, no conditioner in the shower, tub drain did not work properly, floor dirty. All property needs a coat of paint and a total cleaning.
Stayed 1 night in Apr 2024

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the place is falling apart and the only good thing is the staff. The staff is attentive and try their best given their very limited resources due to the hotel that is falling apart.
Stayed 2 nights in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Felt safe and comfortable, staff was accommodating to our late arrival, due to delayed flight. Checked in at 2am. Downfall would be no WiFi during our 2 day stay, beds & construction site obstructing our beach view. Over all, very pleased.
Stayed 2 nights in Apr 2024

4/10 Poor

Tammi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Love that it's conveniently across the street from the beach. The outer appearance, however, makes you wonder about par standards. Check-in started with waiting in a very long line. Only two behind the counter and one was training. It gave me a chamce to rrad reciews. Initially, we wwre given keys to one room, wjich was actually occupied by the couple next to us in line. The new keys put us on the opposite side side of the hotel. The check-in process took over an hour. The room looked better on the inside, thankfully. I assured my travel buddy it's just one night. I did see a roach in the bathroom (as i read in other reviews). $15/day for parking and hot breakfast is served. Staff was apologetic and friendly.
Stayed 1 night in Apr 2024

4/10 Poor

HERBERT

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very strict on 4 PM check in resulting in a long line to check in (took over 45 minutes standing in line). Very dirty in room. Floor and tub were dirty. Bed was too soft. Out of toilet paper.
Stayed 1 night in Apr 2024

6/10 Okay

Maryjo

Travelled with family
Liked: Staff & service
Property is right across road from a nice beach for walking or taking a dip in the gulf
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 14, 2024
Thank you very much for sharing your experience, we loved having you here and we hope to see you soon!

4/10 Poor

Presilda

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Carmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people! I definitely will stay there again!
Stayed 2 nights in Apr 2024

4/10 Poor

Dorothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and in need of updating but the staff tried really hard to be of service
Stayed 1 night in Mar 2024

2/10 Terrible

Harmony

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the prime location right across from the beach and could have SO much potential if they would invest in it. Instead we arrived to a disgusting hotel. While checking in a homeless man clearly on drugs was going through bags at the door for almost 30 minutes before staff told him to leave. We got to our room and didn't have any toilet paper or towels. They wouldn't bring us any so we had to go back to the front desk to get it. There isn't enough parking for this hotel. People partied outside our door all night. The shower/tub was baking up and wouldn't drain. If you're looking for a cheap hotel then this is it. Hopefully they take the time to make this a quality beachfront hotel and not a dump.
Stayed 1 night in Mar 2024

2/10 Terrible

Ryan

Hated everything absolutely terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming back
Stayed 1 night in Jan 2024

4/10 Poor

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty! Needs a good pressure wash! No elevator Bathroom out of order
Stayed 1 night in Mar 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely disgusting. The attempt to clean the room could have been done better by a kindergarten student -- there were crumbs on the desks and floors, bobby-pins and garbage laying around. Don't even get me started on what the bathroom looked like. The bedding was stained and filled with hair and what looked like bugs. Absolutely appalling. The only positive thing I can note about this hotel is how quickly they agreed to refund our money when we said we were leaving - immediately upon checking in and seeing the disgusting condition of the rooms. Don't try to save money and stay here - do yourself a favor and book elsewhere.
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel would honestly be the ONLY reason I book here again. Truly amazing employees.
Stayed 2 nights in Mar 2024

4/10 Poor

Sheila

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
We found clothes left in the drawer, the stopper in the tub was broken and couldn't be used. $15 for parking when we have never had to pay at the other places plus many other houskeeping problems. Staff was wonderful.
Stayed 1 night in Mar 2024